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HomeMy WebLinkAboutStudy Session Agenda Packet 06-14-21 - SPECIALSPECIAL STUDY SESSION AGENDA CITY COUNCIL CITY OF WHEAT RIDGE, COLORADO 7500 W. 29th Ave. Wheat Ridge CO June 14, 2021 To commence at the conclusion of the Regular City Council Meeting This meeting will be conducted as a virtual meeting and in person at 7500 West 29th Avenue, Municipal Building, if allowed to meet on that date per COVID-19 restrictions. Members of City Council and City staff will be physically present at the Municipal building for this meeting. The public may participate in these ways: 1. Provide comment in advance at www.wheatridgespeaks.org (comment by noon on June 14, 2021) 2. Virtually attend and participate in the meeting through a device or phone: • Click here to join and provide public comment • Or call +1-669-900-6833 with Access Code: 857 0138 8673 Passcode: 884510 3. View the meeting live or later at www.wheatridgespeaks.org, Channel 8, or YouTube Live at https://www.ci.wheatridge.co.us/view Individuals with disabilities are encouraged to participate in all public meetings sponsored by the City of Wheat Ridge. Contact the Public Information Officer at 303-235-2877 or wrpio@ci.wheatridge.co.us with as much notice as possible if you are interested in participating in a meeting and need inclusion assistance. Citizen Comment on Agenda Item 1. 2021 Resident Survey Draft Report 2. Staff Report(s) 3. Elected Officials’ Report(s) ADJOURNMENT Memorandum TO: Mayor and City Council THROUGH: Patrick Goff, City Manager FROM: Marianne Schilling, Assistant to the City Manager DATE: June 14, 2021 SUBJECT: 2021 Resident Survey Draft Report ISSUE: Laurie Urban, National Research Center’s Director of Client Success, will be presenting the 2021 Resident Survey Draft Report to City Council. The purpose of this presentation is to highlight data and findings from the most recent survey. The survey serves as the City’s “consumer report card” and is an information tool for the City to measure its performance. The survey encompasses best practices and is a statistically valid sampling of 4,500 households in the City. The Wheat Ridge Resident Survey was last administered in 2018, and is typically a bi-annual survey, but it was postponed in 2020 due to the COVID pandemic and was instead completed in 2021. Following this presentation, the survey results will be finalized and posted on the City website. Additionally, the City will include the results of the survey in the upcoming edition of the Connections newsletter. ATTACHMENTS: 1. 2021 Resident Survey Draft Report Item No. 1 2021 Resident Survey Report of Results May 2021 Prepared by: 2955 Valmont Road, Suite 300 Boulder, CO 80531 | n-r-c.com | 303-444-7863 ATTACHMENT 1 City of Wheat Ridge 2021 Resident Survey Report of Results Contents Executive Summary ............................................................................................................... 1 Survey Background ................................................................................................................ 5 Survey Results ........................................................................................................................ 8 Quality of Life and Community..................................................................................................8 City Services and Government Performance ....................................................................... 21 Policy and Special Topics ....................................................................................................... 31 Communication with Residents............................................................................................. 37 Appendix A: Complete Set of Survey Responses ............................................................... 39 Appendix B: Comparisons of Selected Survey Responses ................................................ 74 Appendix C: Comparisons of Survey Results over Time ................................................. 140 Appendix D: Benchmark Comparisons ............................................................................. 161 Appendix E: Survey Methodology ...................................................................................... 177 Appendix F: Survey Instrument ......................................................................................... 182 City of Wheat Ridge 2021 Resident Survey Report of Results Page 1 Executive Summary Survey Background and Methods The Wheat Ridge Resident Survey is an important source of context for decision making by the City. It brings the voice of people from across the community to City staff and elected officials. Now in its seventh iteration, it provides a trend line of data on how quality of City services is perceived and how residents view their community in general. It also provides a way to assess broad community support or opposition to potential changes in programs or policies. The 2021 mail survey was administered using scientifically sound, rigorous methods to ensure unbiased, statistically valid, representative results for the City of Wheat Ridge. The best survey research practices were used for the resources spent to reduce possible sources of error (e.g., sampling error and non-response error). These practices included selecting households at random to participate, using an unbiased sampling procedure to select a respondent within the household, contacting potential respondents multiple times and weighting the resultant data to reflect the demographics of Wheat Ridge. The 2021 survey was mailed to a representative sample of 4,500 residential addresses within the City boundaries in March of 2021. Of the 4,500 surveys mailed, about 5% were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of the 4,290 households that received a survey, 1,068 completed the mail survey providing a response rate of 25%. It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error is no greater than plus or minus three percentage points around any given percent for the entire sample (1,068 surveys). Key Findings Wheat Ridge residents continue to give high scores to the quality of life in the city.  Most survey respondents (82%) gave excellent or good ratings to the quality of life in the city, These ratings were on par with those given in 2018 have remained stable since 2012, which is notable given the global pandemic. Evaluations of the overall quality of life in the city were compared to ratings given by residents in other communities across the country and in Colorado’s Front Range. Overall quality of life in Wheat Ridge was similar to other communities across the nation and in the Front Range.  Eight in 10 respondents felt Wheat Ridge was an excellent or good place to live and raise children, and rated their neighborhood as an excellent or good place to live. About two-thirds felt the city an excellent or good place to retire and to work. About 6 in 10 respondents rated the physical attractiveness of Wheat Ridge as a whole as excellent or good, an increase from 2018. Ratings for the other aspects of quality of life tended to be similar from 2018 to 2021. Evaluations of Wheat Ridge as a place to retire exceeded the Front Range benchmark.  Most respondents were likely to recommend living in Wheat Ridge to someone who asked (87%) and to remain in the city for the next five years (83%), although these ratings were slightly lower than in 2018. However, when compared to other Front Range communities, respondents were more likely to recommend living in Wheat Ridge. City of Wheat Ridge 2021 Resident Survey Report of Results Page 2 Survey respondents value the City of Wheat Ridge’s outdoor amenities and offerings.  Residents evaluated a list of 25 characteristics of the community. The highest ratings were given to the availability of parks (86% excellent or good), paths and walking trails (82%), and bike trails (78%). Recreational opportunities (72%) and the quality of the overall natural environment (70%) also received positive marks from a majority of respondent. The availability of paths and walking trails was rated higher in Wheat Ridge compared to other communities nationally and in the Front Range.  Respondents reported that ease of bicycle travel and walking was better in 2021 compared to 2018 (66% excellent or good in 2021 vs 61% in 2018, and 62% vs 56%, respectively). Ease of bicycle travel received ratings that were higher than the national averages.  When assessing the quality of city services, about 8 in 10 respondents gave positive reviews to the quality of recreation facilities (84% excellent or good), maintenance of existing city parks (80%), recreation programs (79%), and maintenance of open space and trails (79%). Recreation facilities received higher ratings in 2021 compared to 2018 and was rated higher than the national benchmark. Maintenance of existing city parks also saw rating increases from 2018 to 2021. The importance of many of these services also increased from 2018 to 2021.  Overall, about three-quarters of respondents gave excellent or good scores to the quality of services provided by the City of Wheat Ridge. This rating has remained stable and was similar to other communities across the nation and in the Front Range. A majority of residents believe the community is welcoming of all people from different backgrounds but not all residents feel the same.  A new question was added to the 2021 survey asking about inclusivity and equality in Wheat Ridge. About 7 in 10 residents felt the community does an excellent or good job making all residents feel welcoming in business establishments, while 6 in 10 gave positive ratings to the community making all residents feel welcome overall, respecting individual cultural beliefs and values, and welcoming residents from all backgrounds in to participate in government and community decision-making. Fewer respondents gave positive scores to the community valuing residents from diverse backgrounds (46% excellent or good) and attracting people from diverse backgrounds (41%).  Only three of the 12 items could be compared to the national benchmark. Making all residents feel welcome and treating all residents fairly were on par with the nation, while attracting people from diverse backgrounds was lower. Only treating all residents fairly could be compared to the Front Range, and this rating was similar.  When comparing ratings of diversity and inclusion in the community by respondent subgroups, residents in living in District 4, females, residents with household incomes of $25,000-$49,999, and residents age 35 and older were less likely to give positive ratings to these aspects compared to their counterparts. There were little to no differences observed in these ratings by respondent race/ethnicity, tenure (rent vs own), and housing unit type (attached vs detached). Generally, residents feel safe in and around the community and prioritize city resources for crime- related mental health issues, and community-police relationships.  Overall, most residents felt safe in Wheat Ridge recreation centers (93% very or somewhat safe) and in their home (90%). At least 8 in 10 felt safe in city parks and playgrounds, retail and commercial areas and in their neighborhood. About 7 in 10 felt very or somewhat safe on roadways and on the trail system. In general, 13% or less reported feeling unsafe in any of these City of Wheat Ridge 2021 Resident Survey Report of Results Page 3 areas in Wheat Ridge. From 2018 to 2021, feelings of safety decreased slightly for residents in their home and in their neighborhood. Safety in parks and playgrounds was similar to the national and Front Range averages, and safety in neighborhoods was lower than the nation.  When asked how important it was for the Wheat Ridge Police Department to prioritize resources to different areas over the next 12 month period, nearly all (98%) indicated that solving violent crimes was essential or very important, with 77% saying it was essential, which was an increase from 2018. The next most important area of focus residents identified for the Police Department reducing illegal drug activity (45% essential) and solving property crimes (41%). The rank order of these priorities was mostly similar in 2021 compared to 2018.  Residents indicated what priority they would place on various activities or strategies for the police department in the next two years. Additional City resources directed towards crime- related mental health issues in the community, received the highest priority with 9 in 10 saying it was a high or medium priority (58% said it was a high priority). About 8 in 10 residents prioritized greater accessibility to police and police-related information, more community policing officers, and a better connection with the community over the next two years.  Fewer residents felt that adding police officers in public schools should be a top priority for the Wheat Ridge Police Department, with 57% saying this was a high or medium priority (lower in 2021 than in 2018). Additionally, fewer residents in 2021 compared to 2018 prioritized adding surveillance cameras in high crime areas and increasing the visibility of police. Homelessness is a greater concern for residents in 2021 than in 2018.  About three-quarters of respondents (77%) considered homelessness a major or minor problem in Wheat Ridge. This was a significant increase from 2018 (61%).  Respondents indicated how important they felt it was for the City of Wheat Ridge to contribute funding to community-based organizations providing various services to people who are homeless. Over 6 in 10 respondents felt it was essential or very important to provide all the types of services. Residents voiced the highest levels of support for mental health programs and substance abuse programs, with over 8 in 10 feeling it was very important or essential to do so; 52% felt it was essential for the city to contribute funding to mental health programs. More residents in 2021 than in 2018 placed high importance on the city’s involvement in providing substance abuse programs, shelters for severe weather, and housing/rental assistance programs for the homeless. Many residents support the City of Wheat Ridge allowing and regulating accessory dwelling units (ADUs) but about one-quarter of respondents are not interested in adding one.  When asked their level of support for allowing and regulating existing and new ADUs, about two-thirds of respondents strongly or somewhat supported the city allowing and regulating both types. Only about one in five residents opposed the city taking these actions with ADUs.  If ADUs were allowed, about 7 in 10 respondents felt it would be essential or very important to limit the number of people allowed to live in the ADU and to ensure the ADU is architecturally compatible with the existing home. About 6 in 10 considered it essential or very important to require the property owner to live on the property, in either the main house or the ADU, require off-street parking, and to restrict the size of the ADU. Most ratings were similar to 2018; however, more residents in 2021 felt the city should require the property owner to live in either the main house or the ADU.  When asked how likely they would be to consider adding an ADU for various reasons, about 7 in 10 respondents would be very or somewhat likely to consider adding an ADU for an elderly City of Wheat Ridge 2021 Resident Survey Report of Results Page 4 family member or a family member with disabilities, which were lower proportions than in 2018. Just over half might consider adding an ADU for their own personal use, for the rental income, for an adult child or for visitors. Between 23% and 31% of respondents answered “don’t know” or “not applicable” to each of these items. Environmental sustainability efforts in 2021 are less important than in 2018.  Survey respondents assessed the importance of city involvement in environmental sustainability efforts, which might or might not increase taxpayer costs. Most of the activities were considered essential or very important by more than half of respondents. About three- quarters of residents said that creating walkable communities were essential or very important, while about two-thirds felt it was at least very important for the city to focus on ensuring the availability of and access to public transit and to expand access to residential recycling and composting services.  Less than half thought it was essential or very important to encourage biking or walking instead of automobile use and to establish a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system.  Where differences in importance ratings from 2018 to 2021 were observed, residents tended to give lower ratings in 2021 including to ensuring the availability of and access to public transit, promoting renewable energy (wind and solar) in the community and in the home, and encouraging biking or walking in lieu of automobile use. Overall, survey respondents give positive reviews to the City of Wheat Ridge government performance.  The overall performance of the Wheat Ridge city government received excellent or good ratings from about two-thirds of respondents (66%). These ratings were similar to ratings given in 2018 but continue to rise from 2015.  Survey respondents rated six aspects of the City government performance. About three- quarters of respondents said that the quality of work performed by City of Wheat Ridge employees was excellent or good. About 6 in 10 felt the extent to which elected officials act in the best interest of the community was excellent or good. Just over half gave positive marks to the overall direction that Wheat Ridge is taking and the value of services for the city taxes paid. About 50% of residents said that the City government does an excellent or good job at welcoming citizen involvement and informing residents about major issues.  Overall, most evaluations of government performance were similar in 2021 and 2018. However, more respondents in 2021 gave positive reviews to city elected officials acting in the best interest of the community at large, ratings that have been steadily increasing since 2015. Where comparisons were available to the benchmarks, Wheat Ridge residents generally gave similar ratings.  Of those who had contact with a City employee (37%), about three-quarters rated their overall impression of the City employee in their most recent interaction as excellent or good; this rating was similar to both benchmark comparison groups.  Ratings of the interactions with city employees generally were positive, and while similar to 2018, all were higher than those given in 2015. Residents were most pleased with the employee’s courtesy and knowledge (82% and 81% excellent or good, respectively). City of Wheat Ridge 2021 Resident Survey Report of Results Page 5 Survey Background What the Survey Was About The Wheat Ridge Resident Survey serves as a consumer report card for the City by providing residents the opportunity to rate City services, local government, community amenities, and the quality of life in the City. The survey also gives residents a chance to provide feedback to government on what is working well and what is not, and to communicate their priorities for community planning and resource allocation. The focus on the quality of service delivery and the importance of services helps council, staff, and the public to set priorities for budget decisions and lays the groundwork for tracking community opinions about the core responsibilities of the Wheat Ridge City government, helping to assure maximum service quality over time. This type of survey addresses the key services that local governments provide to create a quality community. It is akin to private sector customer surveys that are used regularly by many corporations to monitor where there are weaknesses in product or service delivery before customers defect to competition or before other problems from dissatisfied customers arise. Because a survey such as this generally measures resident perceptions of services and the community, it is a different window into performance than customary tracking of service delivery response times or other observable conditions. How the Survey Was Conducted The 2021 Wheat Ridge Resident Survey was mailed to residents in March of 2021. Residents first received a pre-notification postcard that introduced the survey and explained its importance. One week after the postcard mailed, residents were sent a survey packet. This packet included the seven- page 2021 survey, a letter from the mayor explaining the study and a postage-paid pre-addressed envelope in which to return their completed survey. Completed surveys were collected over a six week period. The survey was sent to 4,500 randomly selected addresses within the City boundaries. Of these households, about 5% of the surveys were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed and 1,068 submitted a completed survey for a response rate of 25% (similar to 2018, which was 26%). The survey results were weighted by respondent gender, age, tenure (rent versus own), housing unit type (attached or detached), and ethnicity to ensure that the results are representative of the entire adult population in Wheat Ridge. For more information on the methodology see Appendix E: Survey Methodology and for a copy of the survey, see Appendix F: Survey Instrument. How the Results are Reported For the most part, the full set of frequencies or the “percent positive” are presented in the body and narrative of the report. The percent positive is the combination of the top two most positive response options (i.e., “excellent” and “good,” “strongly agree” and “somewhat agree,” “essential” and “very important”). On many of the questions in the survey, respondents could give an answer of “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in Appendix A: Complete Set of Survey Responses. However, these responses have been removed from the analyses presented in the body of the report, unless otherwise indicated. In other words, the majority of the tables and graphs in the body of the report display the responses from respondents who had an opinion about a specific item. City of Wheat Ridge 2021 Resident Survey Report of Results Page 6 For some questions, respondents were permitted to select multiple responses. When the total exceeds 100% in a table for a multiple response question, it is because some respondents are counted in multiple categories. When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the customary practice of percentages rounding to the nearest whole number. Precision of Estimates It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). The 95 percent confidence interval for this survey is generally no greater than plus or minus three percentage points around any given percent reported for all survey respondents (1,068). For comparisons among subgroups, the margin of error rises to plus or minus 5% for subgroups of 400 to plus or minus 10% for subgroups of 100. Comparing Survey Results by Respondent Subgroups Selected survey results were compared to certain demographic characteristics of survey respondents as well as by Council District. These cross tabulations are presented in tabular form in Appendix B: Comparisons of Selected Survey Responses. Where differences between subgroups are statistically significant, the results in the tables are marked. Comparing Survey Results over Time This survey was the seventh in a series of resident surveys for the City of Wheat Ridge. Tables comparing the 2021 results with previous years where similar questions were asked can be found in Appendix C: Comparisons of Survey Results over Time. Statistically significant differences between the 2021 and 2018 results are marked. Trend data for the City of Wheat Ridge represent important comparisons and should be examined for improvements or declines. Deviations from stable trends over time especially represent opportunities for understanding how local policies, programs, or public information may have affected residents’ opinions. It is also important to note that changes in ratings from 2018 to 2021 could be a results of the COVID-19 pandemic, particularly related to transportation and in-person events or activities. Comparing Survey Results to Other Communities NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in resident surveys from approximately 600 jurisdictions whose residents evaluated local government services. Conducted with typically no fewer than 300 residents in each jurisdiction, opinions are intended to represent over 30 million Americans. National and Front Range benchmark comparisons have been included in the report when available. Benchmark comparisons have been provided when similar questions on the Wheat Ridge survey are included in NRC’s database and there are at least five jurisdictions in which the question was asked, though most questions are compared to more than five other cities across the country or in the Front Range. Additional information on NRC’s benchmarking database can be found in Appendix D: Benchmark Comparisons. Where comparisons for quality ratings were available, Wheat Ridge’s results were generally noted as being “higher” the benchmark, “lower” the benchmark, or “similar” to the benchmark. In instances where ratings are considerably higher or lower than the benchmark, these ratings have been further demarcated by the attribute of “much,” (for example, “much lower” or “much higher”). These labels come from a statistical comparison of Wheat Ridge’s rating to the benchmark where a rating is considered “similar” if it is within the margin of error (five points or less on the 100-point scale); “higher” or “lower” if the difference between Wheat Ridge’s rating and the benchmark is greater than City of Wheat Ridge 2021 Resident Survey Report of Results Page 7 the margin of error (between five and 10 points); and “much higher” or “much lower” if the difference between Wheat Ridge’s rating and the benchmark is more than twice the margin of error (10 points or more). The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to community benchmarks, it is important to note that much of the benchmark data was collected prior to the pandemic. This may impact how your City’s 2020 ratings compare to other communities’ ratings from the past three to four years. City of Wheat Ridge 2021 Resident Survey Report of Results Page 8 Survey Results Quality of Life and Community The 2021 Resident Survey measured residents’ perspectives about aspects of the quality of life in the city, reasons for living in Wheat Ridge and perceptions about their future in the city. The quality of various characteristics that make up the community also were assessed, including diversity and inclusivity, safety, transportation, and participation in activities. Living in Wheat Ridge Overall, Wheat Ridge residents gave favorable ratings to the quality of life in the city, with 22% saying it was excellent and 60% saying it was good (see Figure 1). Seventeen percent of respondents felt the overall quality of life in the city was fair and only 2% said it was poor. These ratings were on par with those given in 2018 have remained stable since 2012 (see Figure 2). Evaluations of the overall quality of life in the city were compared to ratings given by residents in other communities across the country and in Colorado’s Front Range (see Appendix D: Benchmark Comparisons for more information on the comparisons). The Wheat Ridge rating of overall quality of life was similar those given by residents across the nation and in the Front Range. Figure 1: Overall Quality of Life, 2021 How do you rate the overall quality of life in Wheat Ridge? Figure 2: Overall Quality of Life, 2004-2021 How do you rate the overall quality of life in Wheat Ridge? Percent excellent or good Excellent 22% Good 60% Fair 17% Poor 2% 77%75%74%79%78%81%81% 2004 2006 2008 2012 2015 2018 2021 City of Wheat Ridge 2021 Resident Survey Report of Results Page 9 Various aspects of quality of life also were assessed on the survey. Eight in 10 respondents felt Wheat Ridge was an excellent or good place to live and raise children, and rated their neighborhood as an excellent or good place to live (see Figure 3 below). About two-thirds felt the city an excellent or good place to retire and to work. About 6 in 10 respondents rated the physical attractiveness of Wheat Ridge as a whole as excellent or good, an increase from 2018. Compared to 2018, ratings given in 2021 for the other aspects of quality of life tended to be similar (see Appendix C: Comparisons of Survey Results over Time.) Comparisons could be made to the benchmark database for five of the six aspects of quality of life. Overall, Wheat Ridge residents gave ratings that were similar to those given by residents in other communities across the nation and in the Front Range, except for ratings of Wheat Ridge as a place to retire, which was higher than Front Range benchmarks (see Appendix D: Benchmark Comparisons). Figure 3: Ratings of Aspects of Quality of Life, 2004-2021 Please rate each of the following aspects of quality of life in Wheat Ridge: (Percent excellent or good) 2021 2018 2015 2012 2008 2006 2004 Wheat Ridge as a place to live 88% 90% 84% 87% 86% 82% 86% Your neighborhood as a place to live 80% 79% 78% 77% 77% 73% 75% Wheat Ridge as a place to raise children 80% 77% 74% 76% 74% 74% 77% Wheat Ridge as a place to retire 69% 73% 67% 71% 68% 68% 68% Wheat Ridge as a place to work 64% 61% 51% 58% 55% The physical attractiveness of Wheat Ridge as a whole 59% 52% 52% 53% 48% 52% 52% Note: About 25% of respondents answered “don’t know’ when asked to rate Wheat Ridge as a place to raise children or as a place to retire. Nearly 40% answered don’t know when asked to rate Wheat Ridge as a place to work. For the other items, nearly no respondents answered don’t know. Responses above are among those who did not respond don’t know. City of Wheat Ridge 2021 Resident Survey Report of Results Page 10 Overall, when selecting all the reasons for living in Wheat Ridge, the relative order remained similar in 2018 and 2021. As in past years, the top reason for living in the city in 2021 was the location in general, selected by about three-quarters of respondents. About half indicated that they liked their neighborhood, and 4 in 10 said that they feel safe in Wheat Ridge. About one-quarter of respondents cited affordable housing and rental rates, having friends and family in the area, access to dining and entertainment, and the small town feel as a reason for living in the city. Overall, most reasons were noted by similar proportions of respondents across survey years. However, the proportion of respondents selecting the affordable cost of living as a reason for living in Wheat Ridge has been steadily declining since 2015. Figure 4: Reasons for Living in Wheat Ridge, 2015-2021 What are your reasons for living in Wheat Ridge? (Please select all that apply.) Percent of respondents* *Total may exceed 100% as respondents could select more than one answer. 8% 14% 15% 14% 15% 34% 26% 28% 36% 46% 54% 72% 4% 8% 12% 13% 14% 16% 26% 27% 29% 26% 29% 44% 49% 76% 5% 8% 12% 12% 13% 14% 19% 26% 27% 28% 29% 44% 55% 75% None of these I like the school my children attend My job is here I've always lived here The growing and diverse community I like that the community is forward-thinking Cost of living is affordable Small town feel I like the access to dining and entertainment I have friends and family in the area Housing and rental rates are affordable I feel safe here I like my neighborhood I like the location in general 2021 2018 2015 City of Wheat Ridge 2021 Resident Survey Report of Results Page 11 Community Inclusivity and Equality in Wheat Ridge A new question was added to the 2021 survey asking about inclusivity and equality in Wheat Ridge. About 7 in 10 residents felt the community does an excellent or good job making all residents feel welcoming in business establishments, while 6 in 10 gave positive ratings to the community making all residents feel welcome overall, respecting individual cultural beliefs and values, and welcoming residents from all backgrounds in to participate in government and community decision-making. Fewer respondents gave positive scores to the community valuing residents from diverse backgrounds (46% excellent or good) and attracting people from diverse backgrounds (41%). Only three of the 12 items could be compared to the national benchmark. Making all residents feel welcome and treating all residents fairly were on par with the nation, while attracting people from diverse backgrounds was lower (see Appendix D: Benchmark Comparisons). Only treating all residents fairly could be compared to the Front Range, and this rating was similar. Figure 5: Community Inclusivity and Equality, 2021 Please rate your community on each of the following. Percent of respondents Note: When evaluating most items related to equity and inclusion in Wheat Ridge, between 20% and 60% of respondents answered “don’t know”. Responses above are among those who did not respond don’t know. 8% 11% 10% 9% 10% 10% 12% 10% 17% 14% 18% 21% 33% 35% 39% 44% 45% 47% 46% 48% 42% 46% 47% 49% 40% 37% 37% 33% 35% 33% 29% 33% 28% 32% 27% 25% 20% 16% 14% 13% 10% 10% 13% 8% 13% 8% 8% 5% Attracting people from diverse backgrounds Valuing residents from diverse backgrounds Helping new residents feel connected and integrated Demonstrating respect for residents of different cultures and belief systems Providing equal employment opportunities to residents of all backgrounds Providing a safe and secure environment for residents of all backgrounds Providing equal access to housing for residents of all backgrounds Treating all residents fairly Welcoming residents from all backgrounds to participate in local government and community decision-making Respecting individual cultural beliefs and values Making all residents feel welcome Making all residents feel welcome in business establishments Excellent Good Fair Poor City of Wheat Ridge 2021 Resident Survey Report of Results Page 12 Future Outlook for Wheat Ridge Many Wheat Ridge residents (58%) believed that the quality of life in the city would improve a lot or slightly over the next five years and about one-quarter thought it would decline slightly or a lot. The proportion feeling quality of life would slightly improve decreased from 2018 to 2021 while the proportion who thought it would decline a lot increased (see Table 161 in Appendix C: Comparisons of Survey Results over Time). Figure 6: Quality of Life in Wheat Ridge over Next Five 2004-2021 Do you think the quality of life in Wheat Ridge is likely to improve, stay the same, or decline over the next 5 years? Percent of respondents 36% 46% 50% 53% 61% 62% 58% 38% 29% 28% 31% 22% 19% 18% 26% 25% 22% 16% 17% 19% 23% 2004 2006 2008 2012 2015 2018 2021 Improve a lot/slightly Stay the same Decline a lot/slightly City of Wheat Ridge 2021 Resident Survey Report of Results Page 13 Most respondents were likely to recommend living in Wheat Ridge to someone who asked and to remain in the city for the next five years. Compared to 2018, respondents in 2021 tended to be slightly less likely to recommend living in and say they would remain in the city. Wheat Ridge residents were equally as likely as respondents from other communities across the nation to recommend living in their community and to remain in their community for the next five years (see Appendix D: Benchmark Comparisons). When compared to other Front Range communities, residents were more likely to recommend living in Wheat Ridge and equally likely to remain in the city. Figure 7: Likelihood of Remaining in and Recommending Wheat Ridge 2012-2021 Please indicate how likely or unlikely you are to do each of the following: Percent very or somewhat likely *These items were significantly different in 2021 compared to 2018. 88% 90% 87% 90% 86% 90% 83% 87% Remain in Wheat Ridge for the next five years* Recommend living in Wheat Ridge to someone who asks*2021 2018 2015 2012 City of Wheat Ridge 2021 Resident Survey Report of Results Page 14 Quality of Aspects of the Community The survey included a list of 25 characteristics of the community and respondents evaluated the quality of each (see Figure 9 on page 15). Residents gave the highest ratings to the availability of parks (86% excellent or good), paths and walking trails (82%), and bike trails (78%). Recreational opportunities (72%) and the quality of the overall natural environment (70%) also received positive marks from a majority of respondent. Less than 40% gave excellent or good scores to employment opportunities, availability of affordable quality housing, availability of affordable quality child care, and opportunities to attend cultural activities. Ratings for most community characteristics remained stable from 2018 to 2021. However, four characteristics saw rating increases: overall image or reputation of Wheat Ridge, the quality of business and service establishments, variety of housing options, and shopping opportunities. Quality assessments for six characteristics saw declines from 2018 to 2020, many of which are likely a result of the COVID-19 pandemic:  Recreational opportunities  Air quality  Opportunities to volunteer  Opportunities to participate in civic matters  Opportunities to participate in social events and activities  Opportunities to attend cultural activities Twenty-two of the 25 characteristics could be compared to the benchmarks (see Appendix D: Benchmark Comparisons). When compared to the national benchmarks, one characteristic was above the benchmark, 13 were similar and nine were below. Compared to the Front Range benchmarks, six characteristics were above the benchmark, while 10 were similar and seven were below. Figure 8: Community Characteristics Benchmark Comparisons National Benchmark Comparisons Front Range Benchmark Comparisons Higher than the benchmark  Availability of paths and walking trails Higher than the benchmark  Variety of housing options  Availability of paths and walking trails  Availability of affordable quality housing  Availability of affordable quality health care  Availability of affordable quality food  Availability of preventive health services Lower than the benchmark  Educational opportunities  Opportunities to participate in social events and activities  Opportunities to volunteer  Opportunities to participate in civic matters  Quality of overall natural environment in Wheat Ridge  Cleanliness of Wheat Ridge  Opportunities to attend cultural activities  Availability of affordable quality child care  Air quality Lower than the benchmark  Opportunities to participate in social events and activities  Opportunities to volunteer  Opportunities to participate in civic matters  Air quality  Quality of overall natural environment in Wheat Ridge  Cleanliness of Wheat Ridge  Opportunities to attend cultural activities City of Wheat Ridge 2021 Resident Survey Report of Results Page 15 Figure 9: Community Characteristics, 2012-2021 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent excellent or good) 2021 2018 2015 2012 Availability of parks 86% Availability of paths and walking trails 82% 79% 74% 70% Availability of bike trails 78% 77% 71% Recreational opportunities 72% 77% 66% 70% Quality of overall natural environment in Wheat Ridge 70% 70% 68% 71% Overall image or reputation of Wheat Ridge 67% 61% 60% 61% Availability of affordable quality food 67% 69% 61% 57% Sense of community 63% 63% 53% 59% Availability of preventive health services 63% 64% 61% 63% Overall quality of business and service establishments in Wheat Ridge 62% 57% 48% 51% Availability of affordable quality health care 62% 62% 61% 62% Air quality 58% 64% 67% 66% Openness and acceptance of the community toward people of diverse backgrounds 58% 59% 56% 63% Cleanliness of Wheat Ridge 57% 60% 60% 66% Opportunities to volunteer 56% 69% 60% 65% Opportunities to participate in civic matters 56% 63% 56% 59% Variety of housing options 54% 49% 50% 55% Overall quality of new development in Wheat Ridge 52% 54% 52% 49% Opportunities to participate in social events and activities 51% 59% 48% 46% Educational opportunities 48% 45% 36% 42% Shopping opportunities 48% 37% 36% 37% Employment opportunities 39% 38% 25% 25% Availability of affordable quality housing 37% 35% 43% 51% Availability of affordable quality child care 34% 33% 33% 44% Opportunities to attend cultural activities 32% 41% 31% 34% Note: Between 26% and 40% of respondents answered “don’t know” when asked to rate educational opportunities, opportunities to volunteer, opportunities to participate in civic matters, availability of affordable quality health care and availability of preventive health services. When asked about employment opportunities, 48% responded don’t know, and when asked about availability of affordable quality child care, 73% said don’t know. Responses above are among those who did not respond don’t know. City of Wheat Ridge 2021 Resident Survey Report of Results Page 16 Survey respondents evaluated eight aspects of transportation within the city. Most aspects were rated as excellent or good by about 5 in 10 respondents. Traffic flow received relatively lower ratings (42% excellent or good). Compared to 2018, four aspects of transportation increased in 2021: ease of car travel, ease of bicycle travel, ease of walking, and traffic flow on major streets. For the condition of city streets and ease of car travel, these represented increases to the levels observed before 2018, while the rating of ease of bus travel represented an increase compared to all previous years. Ease of bus travel and bicycle travel received ratings that were higher than the national averages, while condition of city streets was lower. Compared to the Front Range, ease of car and bus travel were higher than the benchmark, and ease of walking was lower (see Figure 11 below and Appendix D: Benchmark Comparisons). Figure 10: Aspects of Transportation, 2004-2021 Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent excellent or good) 2021 2018 2015 2012 2008 2006 2004 Ease of car travel in Wheat Ridge 73% 66% 58% 68% 65% 65% 64% Access to mass transit 67% 67% Ease of bicycle travel in Wheat Ridge 66% 61% 58% 50% Ease of bus travel in Wheat Ridge 62% 69% 61% 58% 60% 61% 57% Ease of walking in Wheat Ridge 62% 56% 58% 50% 56% 58% Ease of commuter rail use in Wheat Ridge 53% Condition of city streets 49% 64% 54% 64% 61% 68% 70% Traffic flow on major streets 42% 31% 33% 46% Note: Between 25% and 48% of respondents answered “don’t know” when rating the ease of bus travel, commuter rail use, and bike travel. The responses above are among those who did not answer don’t know. Figure 11: Transportation Benchmark Comparisons National Benchmark Comparisons Front Range Benchmark Comparisons Higher than the benchmark  Ease of bus travel in Wheat Ridge  Ease of bicycle travel in Wheat Ridge Higher than the benchmark  Ease of car travel in Wheat Ridge  Ease of bus travel in Wheat Ridge Lower than the benchmark  Condition of city streets Lower than the benchmark  Ease of walking in Wheat Ridge City of Wheat Ridge 2021 Resident Survey Report of Results Page 17 Community Participation Residents were asked how often they or another household member had participated in a number of activities in Wheat Ridge in the 12 months prior to the survey, with the acknowledgement of the limitations of facilities and services due to COVID. Respondents were most likely to have dined at a Wheat Ridge restaurant (87%), use a parker or trail (86%) and used a city bike or pedestrian path (79%). About two-thirds of respondents had used the Clear Creek Trail in the 12 months prior to the survey. About one in five reported attending a public meeting of some kind or having watched a public meeting of local city officials. Generally, where changes from 2018 to 2021 were observed, usage or attendance rates decreased, which has been seen nationally due to the pandemic. Among the activities that could be compared to the benchmarks, usage of city parks or trails and attendance of (virtual) meeting of local city officials or other local public meeting were similar in Wheat Ridge when compared to the national and Front Range benchmarks (see Appendix D: Benchmark Comparisons). Attendance of a (virtual) meeting of local city officials or other local public meeting was similar to the national average but lower than the Front Range. Usage of the recreation center and the library, and attendance of city festivals or special events was lower in Wheat Ridge compared to the nation and Front Range. Participation in recreation programs or activities was lower than the national benchmark (and not available for Front Range communities). Figure 12: Participation in Activities, 2004-2021 Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent at least once in the last year) 2021 2018 2015 2012 2008 2006 2004 Dined at a Wheat Ridge restaurant (other than fast food) 87% 93% 89% 89% 92% 90% 90% Used a Wheat Ridge park or trail 86% 86% 85% 85% 85% 84% 82% Used a Wheat Ridge bike/pedestrian path 79% 78% 76% 75% 76% 75% 71% Used Clear Creek Trail 67% 68% Attended a Wheat Ridge festival or special event 42% 68% 61% Used Wheat Ridge Recreation Center 39% 59% 58% 61% 64% 63% 63% Used the Wheat Ridge Library 38% 48% 52% 52% 54% 49% 50% Participated in a recreation program or activity 30% 42% 39% 44% 44% 44% 42% Ridden an RTD bus 25% 37% 38% 40% 44% 36% 40% Watched a meeting of local city officials (on cable television, YouTube, etc.) 21% 21% 25% 32% 44% 41% 42% Ridden the G-Line from the Wheat Ridge-Ward station 21% Attended a (virtual) meeting of local city officials or other local public meeting 18% 23% 26% 24% 27% 21% 23% Visited the Anderson Building for a reason not related to the outdoor pool 18% Participated in a senior program 12% 15% 16% 18% 20% 17% 15% City of Wheat Ridge 2021 Resident Survey Report of Results Page 18 Safety in Wheat Ridge Survey respondents provided their perceptions about feelings of safety in and around the city, if they or their household members had been a victim of a crime and if they had reported a crime. Resident priorities for the Police Department also were assessed through the survey. Overall, most residents felt safe in Wheat Ridge recreation centers (93% very or somewhat safe) and in their home (90%). At least 8 in 10 felt safe in city parks and playgrounds, retail and commercial areas and in their neighborhood. About 7 in 10 felt very or somewhat safe on roadways and on the trail system. Overall, 13% or less reported feeling unsafe in any of these areas in Wheat Ridge (see Appendix A: Complete Set of Survey Responses). From 2018 to 2021, feelings of safety decreased slightly for residents in their home and in their neighborhood. Two of the seven safety items could be compared to the national benchmark; safety in parks and playgrounds was similar and safety in neighborhoods was lower (see Appendix D: Benchmark Comparisons). Only safety in parks and playgrounds could be compared to the Front Range and ratings in Wheat Ridge were similar. Figure 13: Safety in Public Areas, 2004-2021 Please rate how safe you feel in the following areas in Wheat Ridge: (Percent very or somewhat safe) 2021 2018 2015 2012 2008 2006 2004 Recreation centers 93% 94% 93% 92% 92% 92% 92% In your home 90% 93% 93% 93% 88% Parks and playgrounds 84% 87% 85% 88% 82% 86% 82% Retail/commercial areas 82% 82% 84% 83% 83% 83% In your neighborhood 80% 86% 81% 85% 83% 78% 85% On the trail system 76% 73% 72% 75% 70% 67% 67% On roadways 72% 70% 74% Note: In 2021, 31% of respondents answered “don’t know” when rating safety at recreation centers; all other items were answered as don’t know by 0% to 15% of respondents. Results above are among those who did not answer don’t know. As in 2018, 13% of all respondents reported that they or another household member was a victim of a crime in Wheat Ridge, and about one-quarter of residents said that they had reported a crime to the police in Wheat Ridge. Benchmark comparisons were not available for these ratings. Figure 14: Crime Victimization and Reporting, 2015-2021 Please indicate whether or not you have done each of the following in the last 12 months. Percent yes 24% 14% 24% 13% 22% 13% Reported a crime to the police in Wheat Ridge Household member was a victim of a crime in Wheat Ridge 2021 2018 2015 City of Wheat Ridge 2021 Resident Survey Report of Results Page 19 When asked how important it was for the Wheat Ridge Police Department to prioritize resources to different areas over the next 12 month period, nearly all (98%) indicated that solving violent crimes was essential or very important, with 77% saying it was essential, which was an increase from 2018. The next most important area of focus residents identified for the Police Department reducing illegal drug activity (45% essential) and solving property crimes (41%). Crime prevention and reducing illegal activities committed by youth were considered essential by about one-third of respondents. The rank order of these priorities was mostly similar in 2021 compared to 2018. Figure 15: Importance of Police Department Resource Prioritization, 2015-2021 How important, if at all, is it for the Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? Percent essential *These items were significantly different in 2021 compared to 2018. 19% 25% 42% 39% 43% 48% 76% 17% 25% 33% 42% 36% 41% 69% 18% 22% 34% 37% 41% 45% 77% Code enforcement (junk vehicles, weed control, trash, etc.) Enforcement of traffic laws Reducing illegal activities committed by youth Crime prevention (School Resource Officers, neighborhood watch, citizen police academy)* Solving property crimes* Reducing illegal drug activity Solving violent crimes* 2021 2018 2015 City of Wheat Ridge 2021 Resident Survey Report of Results Page 20 Residents indicated what priority they would place on various activities or strategies for the police department in the next two years. A new item on the 2021 survey, additional City resources directed towards crime-related mental health issues in the community, received the highest priority with 9 in 10 saying it was a high or medium priority (58% said it was a high priority). About 8 in 10 residents prioritized for the police department greater accessibility to police and police-related information, more community policing officers, and a better connection with the community over the next two years. Fewer residents felt that adding police officers in public schools should be a top priority for the Wheat Ridge Police Department, with 57% saying this was a high or medium priority. This rating that was lower in 2021 than in 2018. Additionally, fewer residents in 2021 compared to 2018 prioritized adding surveillance cameras in high crime areas and increasing the visibility of police. Figure 16: Police Department Priorities, 2018-2021 How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? Percent high or medium priority *These items were significantly different in 2021 compared to 2018. 68% 79% 82% 76% 78% 83% 57% 74% 77% 79% 80% 84% 92% Adding officers in public schools* Increased visibility of police* Adding surveillance cameras in high crime areas* Greater accessibility to police and police-related information More community policing officers (problem solving at a community level such as neighborhood problems) Better connection with the community (i.e., community forums, events) Additional City resources directed towards crime- related mental health issues in the community 2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 21 City Services and Government Performance Opinions about the quality and importance of City services as well as the performance of local government and city employees was assessed on the survey. Evaluations of City Services The overall quality of City services was rated positively by a majority of residents, with 11% giving an excellent rating and 62% giving a good rating. About one in five felt the overall quality of services was fair and only 4% said it was poor. This was similar to ratings given by respondents in previous years (see Figure 18) and similar to the national and Front Range benchmark comparisons (see Appendix D: Benchmark Comparisons). Figure 17: Overall Quality of City Services, 2021 Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? Figure 18: Overall Quality of City Services, 2008-2021 Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? Percent excellent or good Excellent 11% Good 62% Fair 22% Poor 4% 75%75%72%74%73% 2008 2012 2015 2018 2021 City of Wheat Ridge 2021 Resident Survey Report of Results Page 22 In addition to rating the quality of overall city services, respondents were asked to evaluate the quality and importance of 24 specific city services. Overall, 55% or more respondents gave excellent or good evaluations to 17 of the 24 services, with the highest evaluations going to services related to parks, recreation, open space and trails and police services (see Figure 20 on page 23). Four services were given favorable evaluations by 43% or fewer respondents, including code enforcement, community/public art and land use, planning and zoning. Compared to 2018, about half of all service ratings remained stable. Five services saw significant increases in 2021, most of which represented increases back to levels observed prior to 2018:  Recreation facilities  Maintenance of existing city parks  Police response time to emergency police calls (not code enforcement)  Animal control, and  Municipal court. Five services saw a significant decline in 2021 from 2018: traffic enforcement, street cleaning, street repair, community and public art, and code enforcement. Of the 18 services that could be compared to national benchmark, one was higher, nine were similar, and eight were below (see Appendix D: Benchmark Comparisons). Of the 18 services that could be compared to Front Range benchmarks, one was higher, 11 were similar and six were below. Figure 19: City Services Benchmark Comparisons National Benchmark Comparisons Front Range Benchmark Comparisons Higher than the benchmark  Recreation facilities Higher than the benchmark  Snow removal Lower than the benchmark  Street cleaning  Code enforcement (junk vehicles, weed control, trash, outside storage)  Building permits  Public information services  Policing services  Crime prevention (School Resource Officers, neighborhood watch, citizen police academy)  Building inspections  Services/programs for youth Lower than the benchmark  Street cleaning  Building inspections  Services/programs for youth  Public information services  Policing services  Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) City of Wheat Ridge 2021 Resident Survey Report of Results Page 23 Figure 20: Quality of City Services, 2004-2021 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent excellent or good) 2021 2018 2015 2012 2008 2006 2004 Recreation facilities 84% 77% 83% 85% 85% 87% 85% Maintenance of existing city parks 80% 74% 77% 80% 77% 79% 76% Police response time to emergency police calls (not code enforcement) 80% 74% 79% 83% 79% 79% 79% Recreation programs 79% 78% 79% 82% 81% 81% 81% Maintenance of open space and trails 79% 77% 78% 77% 75% 80% 74% Police response time to non-emergency police calls (not code enforcement) 69% 68% 72% 77% 69% 64% 71% Policing services 69% 68% 69% 76% 73% 72% 76% Animal control 68% 60% 68% 71% Services/programs for seniors 66% 68% 76% 77% 72% 74% 75% Snow removal 65% 64% 67% 67% 58% 69% 64% Municipal court 62% 54% 60% 67% 66% 68% 66% Traffic enforcement 60% 64% 66% 69% 69% 69% 66% Services/programs for youth 58% 61% 64% 64% 65% 54% 64% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 56% 70% 59% 67% Street cleaning 56% 64% 57% 62% 58% 63% 62% Community-oriented policing 55% Public information services 55% 56% 48% Community engagement by City staff 49% Building inspections 49% 49% 52% 59% 57% 52% 54% Building permits 48% 52% 48% 51% 56% 54% 56% Street repair and maintenance 45% 52% 42% 56% 51% 58% 55% Land use, planning and zoning 43% 42% 43% 46% 41% Community/public art 41% 47% 40% 41% 45% 43% Code enforcement (junk vehicles, weed control, trash, outside storage) 41% 49% 48% 49% 45% 42% 42% Note: When rating the quality of most services, between 29% and 76% of respondents answered don’t know. See Table 15I n Appendix A: Complete Set of Survey Responses for the results with “don’t know” responses; the table above displays the percent rating as excellent or good among those who did not respond “don’t know.” City of Wheat Ridge 2021 Resident Survey Report of Results Page 24 Residents also identified the importance of the same 24 services for which they had evaluated quality. Five services were considered essential or very important by about 9 in 10 respondents; these included police response time to emergency police calls, street repair and maintenance, maintenance of existing city parks, maintenance of open space and trails, and snow removal. When compared to 2018, the importance of 10 services in 2021 was higher, including services and programs for seniors, recreation facilities, and public information services. Five other services saw decreases in the proportion rating them as essential or very important in 2021 compared to 2018: policing services, police response time to non-emergency police calls, traffic enforcement, recreation programs, and community/public art. Some differences in ratings were likely influenced by the circumstances created by the COVID-19 pandemic as well as the nationwide police-related events. Figure 21: Importance of City Services, 2004-2021 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent essential or very important) 2021 2018 2015 2012 2008 2006 2004 Police response time to emergency police calls (not code enforcement) 96% 93% 97% 97% 97% 97% 97% Street repair and maintenance 91% 88% 95% 89% 86% 87% 86% Maintenance of existing city parks 88% 83% 86% 85% 85% 83% 77% Maintenance of open space and trails 87% 86% 84% 80% 82% 77% 74% Snow removal 87% 83% 90% 83% 83% 77% 82% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 86% 89% 86% 94% Policing services 84% 87% 87% 91% 91% 94% 94% Police response time to non-emergency police calls (not code enforcement) 82% 88% 87% 89% 88% 89% 87% Services/programs for youth 80% 80% 76% 79% 81% 83% 81% Services/programs for seniors 77% 68% 70% 75% 77% 79% 76% Land use, planning and zoning 76% 74% 77% 79% 76% Municipal court 76% 69% 75% 76% 78% 79% 78% Building inspections 76% 73% 71% 72% 71% 77% 70% Community-oriented policing 74% Building permits 73% 66% 63% 68% 64% 68% 65% Recreation facilities 72% 66% 73% 74% 76% 75% 74% Public information services 71% 63% 68% Traffic enforcement 68% 73% 76% 72% 77% 78% 82% Recreation programs 63% 75% 66% 72% 72% 71% 69% Animal control 63% 56% 59% 60% Community engagement by City staff 62% Code enforcement (junk vehicles, weed control, trash, outside storage) 62% 66% 59% 66% 69% 72% 67% Street cleaning 59% 68% 61% 53% 55% 53% 55% Community/public art 44% 53% 37% 44% 46% 38% Note: About 25% of respondents answered “don’t know” when rating the importance of building permits, services for youth, and the municipal court. The table above displays the percent rating as essential or very important among those who did not respond “don’t know.” City of Wheat Ridge 2021 Resident Survey Report of Results Page 25 Balancing Quality and Importance Ratings of importance were compared to ratings of quality to help guide City staff and officials with decisions on future resource allocation. Most government services are considered to be important, but when competition for limited resources demands that efficiencies or cutbacks be instituted, it is wise not only to know what services are deemed most important to residents’ quality of life, but which services among the most important are perceived to be delivered with the lowest quality. It is these services – more important services delivered with lower quality – to which attention needs to be paid first. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, the quality and importance ratings were plotted for each service. Services were classified as “more important” if they were rated as essential or very important by 76% or more of respondents (the median importance rating across all services) and as “less important” if less than 76% of respondents considered them essential or important. Services receiving quality ratings of excellent or good by 59% or more of respondents (the median across all services) were considered of “higher quality” and those considered excellent or good by less than 59% were considered to be of “lower quality.” Figure 23 on the next page displays the plot of these services. They are displayed in a matrix in Figure 22 below. In both figures, the upper left-hand quadrant contains those services of higher importance but lower quality. Figure 22 also shows in bolded red font those services that received ratings lower than the national benchmark comparison. Services/programs for youth, crime prevention, and building inspections are three services of higher importance, but with ratings below their benchmark comparisons. Figure 22: City Services by Quality and Importance, 2021 Lower Quality Higher Quality Hi g h e r I m p o r t a n c e  Street repair and maintenance  Crime prevention (School Resource Officers, neighborhood watch, citizen police academy)  Services/programs for youth  Land use, planning and zoning  Building inspections  Police response time to emergency police calls (not code enforcement)  Maintenance of existing city parks  Maintenance of open space and trails  Snow removal  Policing services  Police response time to non-emergency police calls (not code enforcement)  Services/programs for seniors  Municipal court Lo w e r I m p o r t a n c e  Community-oriented policing  Building permits  Public information services  Community engagement by City staff  Code enforcement (junk vehicles, weed control, trash, outside storage)  Street cleaning  Community/public art  Recreation facilities  Traffic enforcement  Recreation programs  Animal control Note: Bolded items with red font are those that were below the national benchmark comparisons. City of Wheat Ridge 2021 Resident Survey Report of Results Page 26 Figure 23: Comparison of Performance and Importance Ratings, 2021 Snow removal Community-oriented policingBuilding permits Public information services Code enforcement Street cleaning Community/public art Street repair and maintenance Crime prevention Services/programs for youth Land use, planning and zoning Building inspections Recreation facilities Traffic enforcement Recreation programsAnimal control Police response time to emergency calls Maintenance of existing city parksMaintenance of open space and trails Snow removal Policing services Community engagement by City staff Municipal court Services/programs for seniors Police response time to non-emergency calls 40% 50% 60% 70% 80% 90% 100% 40%50%60%70%80% Im p o r t a n c e Pe r c e n t e s s e n t i a l o r v e r y i m p o r t a n t Quality Percent excellent or good Higher importance/lower quality Higher importance/higher quality Lower importance/lower quality Lower importance/higher quality City of Wheat Ridge 2021 Resident Survey Report of Results Page 27 City Government and Employee Performance The overall performance of the Wheat Ridge city government received excellent or good ratings from about two-thirds of respondents. These ratings were similar to ratings given in 2018 but continue to rise from 2015. Figure 24: Overall City Government Performance, 2021 How would you rate the overall performance of the Wheat Ridge city government? Note: Thirty-one percent of respondents answered “don’t know.” The figure shows responses among those who did not answer don’t know. Figure 25: Overall City Government Performance, 2004-2021 How would you rate the overall performance of the Wheat Ridge city government? Percent excellent or good Note: About 23% of respondents answered “don’t know’ when rating the overall performance of the City government. Responses above are among those who did not respond don’t know. Excellent 9% Good 58% Fair 25% Poor 8% 60%62%65%64% 51% 64%66% 2004 2006 2008 2012 2015 2018 2021 City of Wheat Ridge 2021 Resident Survey Report of Results Page 28 Survey respondents rated six aspects of the City government performance. About three-quarters of respondents said that the quality of work performed by City of Wheat Ridge employees was excellent or good. About 6 in 10 felt the extent to which elected officials act in the best interest of the community was excellent or good. Just over half gave positive marks to the overall direction that Wheat Ridge is taking and the value of services for the city taxes paid. About 50% of residents said that the City government does an excellent or good job at welcoming citizen involvement and informing residents about major issues. Overall, most evaluations of government performance were similar in 2021 and 2018. However, more respondents in 2021 gave positive reviews to city elected officials acting in the best interest of the community at large, ratings that have been steadily increasing since 2015. Where comparisons were available to the benchmarks, Wheat Ridge residents generally gave similar ratings (see Appendix D: Benchmark Comparisons). Figure 26: Aspects of City Government Performance, 2004-2021 Please rate the following aspects of Wheat Ridge city government performance. (Percent excellent or good) 2021 2018 2015 2012 2008 2006 2004 The quality of work performed by City of Wheat Ridge employees 76% 72% 67% 72% 69% 70% 70% The extent to which Wheat Ridge elected officials act in the best interest of the community at large 62% 57% 42% 59% 71% 69% 64% The overall direction that Wheat Ridge is taking 57% 60% 51% 56% 61% 60% 51% The value of services for the taxes paid to Wheat Ridge 57% 52% 48% 53% 55% 58% 62% The job Wheat Ridge government does at welcoming citizen involvement 50% 55% 43% 50% 61% 64% 59% The job Wheat Ridge does at informing residents on major issues within the community 49% 52% 36% 48% 40% 46% 46% The question wording changed in 2012. Before 2012, respondents were asked how strongly they agreed or disagreed with positively-worded statements about public trust. (See the 2008 report for the exact wording for each item.) Between 23% and 35% of respondents in 2021 answered “don’t know” to four out of the six aspects of government performance (see Table 23 in Appendix A). The responses above are among those who did not answer don’t know. City of Wheat Ridge 2021 Resident Survey Report of Results Page 29 City Employees Just over one-third of respondents said that they had contact with a City employee in the 12 months prior to the survey. This rate of contact was on par with 2018 but was lower than 2015. Contact with Wheat Ridge employees was lower than rates observed across the nation and in the Front Range (see Appendix D: Benchmark Comparisons). Figure 27: Contact with City Employee, 2004-2021 In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? Percent who had contact in the last 12 months 44%44%40%35%42%40%37% 2004 2006 2008 2012 2015 2018 2021 City of Wheat Ridge 2021 Resident Survey Report of Results Page 30 Those who had contact with a City employee were asked to evaluate their interaction with the employee in their most recent contact. As in 2018, about three-quarters rated their overall impression of the City employee in their most recent interaction as excellent or good; this rating was similar to both benchmark comparison groups. Figure 28: Rating of Overall Impression of City Employees, 2004-2021 Percent who had contact in the last 12 months rating as excellent or good Ratings of the interactions with city employees generally were positive, and while similar to 2018, all were higher than those given in 2015. Residents were most pleased with the employee’s courtesy and knowledge (82% and 81% excellent or good, respectively). When compared to the benchmarks, employee knowledge was rated lower than the nation but similar to the Front Range (see Appendix D: Benchmark Comparisons). Making residents feel valued was similar to the nation (no Front Range comparison was available). The employee’s responsiveness and courtesy fell short of both the national and Front Range averages. Figure 29: City Employee Characteristics, 2004-2021 What was your impression of the City of Wheat Ridge employee in your most recent contact? (Rate each characteristic below.)* (Percent excellent or good) 2021 2018 2015 2012 2008 2006 2004 Courtesy 82% 84% 75% 86% 85% 82% 81% Knowledge 81% 77% 72% 86% 82% 78% 78% Responsiveness 77% 72% 71% 81% 76% 76% 76% Making you feel valued 73% 70% 60% 76% 69% 69% 69% *Asked only of those who had contact with a City employee in the last 12 months. 73%75%72%79% 65% 76%77% 2004 2006 2008 2012 2015 2018 2021 City of Wheat Ridge 2021 Resident Survey Report of Results Page 31 Policy and Special Topics Shopping in Wheat Ridge Since 2004, Wheat Ridge residents have reported the frequency with which they make purchases in Wheat Ridge for various types of items. Residents most frequently bought groceries in Wheat Ridge; 84% reported doing this somewhat or very frequently in 2021 which was a smaller proportion than in 2018. About 6 in 10 have made meals and entertainment purchases in Wheat Ridge in all survey years. In 2021, about half of respondents somewhat or very frequently purchased household items in Wheat Ridge. Respondents are less likely to purchase general retail items or computers and electronics in Wheat Ridge. However, more residents in 2021 reported purchasing general retail items in the city compared to 2018. Figure 30: Frequency of Shopping in Wheat Ridge, 2004-2021 For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: (Percent very or somewhat frequently) 2021 2018 2015 2012 2008 2006 2004 Grocery shopping 84% 89% 87% 82% 87% 91% 88% Meals and entertainment 63% 64% 63% 62% 68% 68% 68% Household items 56% 57% 58% 59% 63% 65% 63% Health services 44% 45% 44% 47% 52% 55% 54% General retail (shoes, drug stores, clothing, etc.) 39% 32% 31% 41% 41% 43% 44% Computers and electronics 11% 9% 13% 16% 14% 12% 12% *These items were significantly different in 2021 compared to 2018. Respondents who shop outside of Wheat Ridge could identify all the reasons why. The most common reason for shopping outside of Wheat Ridge was that they shop online, with about half saying that did this in 2021. In 2021, about one in five cited visiting malls or other major retailers or convenience as reasons why they shop outside of Wheat Ridge. Fifteen percent or less selected any of the other reasons. About 6% of respondents said that they do not shop outside of Wheat Ridge. Figure 31: Reasons for Shopping Outside of Wheat Ridge, 2004-2021 When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.) 2021 2018 2015 2012 2008 2006 2004 I shop online 49% 51% Visit a mall or other major retailers 18% 21% 18% 20% 23% It is convenient; on my way to or from work or near my home 17% 16% 11% 13% 14% 14% 15% I like the range of quality goods and services 15% 16% 12% 13% 14% 14% 16% Desired item is not available in Wheat Ridge 14% 15% 13% 13% 14% 14% 17% It is more affordable 11% 16% 13% 15% 15% 16% 14% Other 13% 9% 18% 21% 25% 8% 6% *Total may exceed 100% as respondents could select more than one answer. Respondents who do not shop outside of Wheat Ridge were removed from the table above since they should not have answered the question. City of Wheat Ridge 2021 Resident Survey Report of Results Page 32 Economic Development Survey respondents indicated the extent to which they agreed with several statements regarding the City’s economic development efforts. Sentiments in 2021 generally were similar to those in 2018 and previous years, with at least three-quarters of respondents agreeing with each effort. However, the level of agreement with promoting efforts to attract and recruit new types of retail businesses to Wheat Ridge increased from 2018 to 2021, while agreement with promoting efforts to revitalize Wheat Ridge's housing areas declined. Figure 32: Economic Development, 2004-2021 Please rate the following statements by circling the number which best represents your opinion. Wheat Ridge should... (Percent strongly or somewhat agree) 2021 2018 2015 2012 2008 2006 2004 Promote efforts to revitalize Wheat Ridge's business areas 85% 85% 84% 85% 83% 83% 78% Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 84% 82% 77% 87% 85% 83% 79% Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 84% 79% 81% 87% 82% 78% 71% Promote efforts to attract new jobs 81% 78% Promote efforts to revitalize Wheat Ridge's housing areas 75% 80% 78% 78% 79% 79% 77% Strengthen Wheat Ridge's community image and identity 75% 76% 80% 78% 81% 78% 72% Homelessness About one-third of respondents considered homelessness a major problem in Wheat Ridge, and another 4 in 10 considered it a moderate problem. This was a significant increase from 2018 when the question was first asked. Figure 33: Extent to Which Homelessness is Viewed as a Problem in Wheat Ridge Compared by Year Percent major or moderate problem *These items were significantly different in 2021 compared to 2018. 61% 77% To what degree, if at all, is homelessness a problem in the City of Wheat Ridge?*2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 33 Respondents indicated how important they felt it was for the City of Wheat Ridge to contribute funding to community-based organizations providing various services to people who are homeless. Over 6 in 10 respondents felt it was essential or very important to provide all the types of services. Residents voiced the highest levels of support for mental health programs and substance abuse programs, with over 8 in 10 feeling it was very important or essential to do so; 52% felt it was essential for the city to contribute funding to mental health programs. More residents in 2021 than in 2018 placed high importance on the city’s involvement in providing substance abuse programs, shelters for severe weather, and housing/rental assistance programs for the homeless. Figure 34: Importance of City Involvement in Providing Homeless Services Compared by Year How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? Percent essential or very important *These items were significantly different in 2021 compared to 2018. 60% 61% 69% 69% 78% 81% 63% 67% 75% 76% 81% 84% Job training programs Housing/rental assistance programs* Shelters for severe weather* Supportive housing, which combines housing with services such as job training and substance abuse treatment* Substance abuse programs* Mental health programs 2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 34 Accessory Dwelling Units Those participating in the Wheat Ridge 2021 Resident Survey were provided a definition of an Accessory Dwelling Unit (ADU) and were asked several questions about their use in Wheat Ridge. When asked their level of support for allowing and regulating existing and new ADUs, about two- thirds of respondents strongly or somewhat supported the city allowing and regulating both types. Only about one in five residents opposed the city taking these actions with ADUs. Figure 35: Support for Allowing and Regulating Accessory Dwelling Units, 2021 Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? Percent of respondents If ADUs were allowed, about 7 in 10 respondents felt it would be essential or very important to limit the number of people allowed to live in the ADU and to ensure the ADU is architecturally compatible with the existing home. About 6 in 10 considered it essential or very important to require the property owner to live on the property, in either the main house or the ADU, require off-street parking, and to restrict the size of the ADU. Most ratings were similar to 2018 however more residents in 2021 felt the city should require the property owner to live in either the main house or the ADU. Figure 36: Importance of Accessory Dwelling Units Regulations Compared by Year If ADUs were allowed, how important to you, if at all, would each of the following regulations be? Percent essential or very important *These items were significantly different in 2021 compared to 2018. 39% 43% 25% 25% 14% 15% 5% 5% 16% 12% Allowing and regulating new ADUs Allowing and regulating existing ADUs Strongly support Somewhat support Neither support nor oppose Somewhat oppose Strongly oppose 53% 61% 54% 71% 69% 58% 59% 61% 68% 71% Restrict the size of the ADU Require off-street parking Require the property owner to live in either the main house or ADU* Ensure the ADU is architecturally compatible with the existing home Limit the number of people allowed to live in the ADU 2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 35 When asked how likely they would be to consider adding an ADU for various reasons, about 7 in 10 respondents would be very or somewhat likely to consider adding an ADU for an elderly family member or a family member with disabilities, which were lower proportions than in 2018. Just over half might consider adding an ADU for their own personal use, for the rental income, for an adult child or for visitors. Figure 37: Likelihood of Considering Adding an ADU Compared by Year How likely, if at all, would you be to consider adding an ADU for each of the following reasons? Percent very or somewhat likely Note: 23% to 31% of respondents answered “don’t know” or “not applicable” to each of these items. *These items were significantly different in 2021 compared to 2018. 51% 55% 56% 54% 79% 82% 49% 52% 52% 52% 72% 74% For visitors For rental income For my own personal use For an adult child For a disabled family member* For an elderly family member* 2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 36 Environmental Sustainability Survey respondents assessed the importance of city involvement in environmental sustainability efforts, which might or might not increase taxpayer costs. Most of the activities were considered essential or very important by more than half of respondents. About three-quarters of residents said that creating walkable communities were essential or very important, while about two-thirds felt it was at least very important for the city to focus on ensuring the availability of and access to public transit and to expand access to residential recycling and composting services. Less than half thought it was essential or very important to encourage biking or walking instead of automobile use and to establish a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system. Where differences in importance ratings from 2018 to 2021 were observed, residents tended to give lower ratings in 2021. Figure 38: Importance of City Focus on Environmental Sustainability Compared by Year How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? Percent essential or very important *These items were significantly different in 2021 compared to 2018. 53% 68% 69% 72% 75% 45% 47% 58% 59% 59% 62% 62% 63% 64% 64% 75% Establishing a permanent fee paid by residential and commercial properties for storm water/drainage management and water quality for needed capital improvements Encouraging biking or walking, instead of automobile use* Promoting use of drought-tolerant and native landscaping Implementing organized trash hauling in neighborhoods Promoting renewable energy (wind or solar) in the home* Requiring green building practices for new commercial and residential construction Implementing energy efficiency improvements for city facilities Promoting renewable energy (wind or solar) in the community* Expanding access to residential recycling and composting services Ensuring availability of and access to public transit* Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 37 Communication with Residents Wheat Ridge residents shared whether they used various sources of information for news about Wheat Ridge. Word of mouth, the City Quarterly “Connections”, and the Neighborhood Gazette topped the list as the most used sources of information, with at least 7 in 10 residents saying they used these sources at least once in the 12 months prior to the survey. About 6 in 10 relied on television news and about half had used the Parks and Recreation Activity Guide and the City’s website. About 4 in 10 used neighborhood websites like NextDoor, radio news, and the Denver Post to get city information. Respondents were less likely to use Denver Post YourHub and Wheat Ridge Speaks to get information. Four information sources saw an increase in usage from 2018 to 2021: the Neighborhood Gazette, neighborhood websites, Wheat Ridge Police Department social media sites and city live/on-demand video streaming. In 2021, residents were less likely to seek city information by word of mouth, the Parks and Recreation Activity Guide, Denver Post, WRTV8, and Denver Post YourHub. Figure 39: Information Sources, 2004-2021 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent at least once in the last 12 months) 2021 2018 2015 2012 2008 2006 2004 Word of mouth 74% 82% 83% 78% 79% 76% 76% City Quarterly "Connections” Newsletter 72% 73% 72% 67% 70% 68% 64% Neighborhood Gazette 72% 68% 68% 60% NA NA NA Television news 60% 62% 62% 57% 76% 71% 75% Parks and Recreation Activity Guide 57% 71% NA NA NA NA NA City's website: www.ci.wheatridge.co.us 52% 50% 46% 40% 34% 27% 23% Neighborhood websites (e.g., NextDoor, etc.) 45% 36% 18% NA NA NA NA Radio news 44% 45% 42% 33% 52% 48% 52% Denver Post 40% 44% 49% 60% 69% 71% 74% Jeffco Transcript 28% NA NA NA NA NA NA City of Wheat Ridge social media sites (Facebook, Twitter) 26% 24% NA NA NA NA NA City website automatic notifications (e.g., community events, calendar listing) 24% 25% 23% NA NA NA NA Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 24% 20% 16% NA NA NA NA Community-created Facebook groups/pages about Wheat Ridge 22% 20% 17% NA NA NA NA City live/on-demand video streaming, including City Council meetings 18% 10% 11% 11% NA NA NA What's Up Wheat Ridge 18% NA NA NA NA NA NA WRTV8 (Government Access Channel) 16% 21% 20% 30% 48% 45% 50% Wheat Ridge Recreation Center's Facebook page 16% 13% 14% NA NA NA NA Denver Gazette 16% NA NA NA NA NA NA Denver Post YourHub 15% 24% 32% 28% NA NA NA Wheat Ridge Speaks 12% NA NA NA NA NA NA City of Wheat Ridge 2021 Resident Survey Report of Results Page 38 Respondents shared their use of various social networking sites in a typical month. YouTube and Facebook were the most frequently used in a typical month (71% and 59% had used these at least once in the last month, respectively). NextDoor was used at least once in a typical month by 42% of respondents, and Instagram and LinkedIn were each used by about one-third of respondents. Only about one-quarter of respondents reported using Twitter at least once in a typical month. Use of NextDoor and Instagram significantly increased from 2018 to 2021, while use of Facebook decreased. Figure 40: Use of Social Media Sites Compared, 2018-2021 In a typical month, about how many times, if ever, do you use each of the following social media sites? Percent at least once *These items were significantly different in 2021 compared to 2018. 20% 38% 33% 31% 66% 72% 23% 36% 38% 42% 59% 71% Twitter LinkedIn Instagram* NextDoor* Facebook* YouTube 2021 2018 City of Wheat Ridge 2021 Resident Survey Report of Results Page 39 Appendix A: Complete Set of Survey Responses The following pages contain a complete set of responses to each question on the survey. For questions that included a “don’t know” or “not applicable” response option, two tables for that question are provided: the first that excludes the don’t know or not applicable responses, the second that includes those response options. Table 1: Question 1 without "don't know" responses Please rate each of the following aspects of quality of life in Wheat Ridge. Excellent Good Fair Poor Total Wheat Ridge as a place to live 32% N=334 56% N=593 11% N=112 1% N=13 100% N=1052 Your neighborhood as a place to live 33% N=343 47% N=492 17% N=181 3% N=30 100% N=1047 Wheat Ridge as a place to raise children 27% N=202 53% N=396 18% N=133 3% N=21 100% N=752 Wheat Ridge as a place to work 18% N=116 45% N=285 30% N=190 6% N=38 100% N=630 Wheat Ridge as a place to retire 28% N=221 41% N=323 22% N=174 9% N=68 100% N=785 The physical attractiveness of Wheat Ridge as a whole 14% N=147 45% N=464 33% N=340 9% N=89 100% N=1041 Overall quality of life in Wheat Ridge 22% N=225 60% N=622 17% N=179 2% N=18 100% N=1045 Table 2: Question 1 with "don't know" responses Please rate each of the following aspects of quality of life in Wheat Ridge. Excellent Good Fair Poor Don't know Total Wheat Ridge as a place to live 32% N=334 56% N=593 11% N=112 1% N=13 0% N=2 100% N=1054 Your neighborhood as a place to live 33% N=343 47% N=492 17% N=181 3% N=30 0% N=4 100% N=1051 Wheat Ridge as a place to raise children 19% N=202 38% N=396 13% N=133 2% N=21 28% N=289 100% N=1042 Wheat Ridge as a place to work 11% N=116 27% N=285 18% N=190 4% N=38 40% N=413 100% N=1043 Wheat Ridge as a place to retire 21% N=221 31% N=323 17% N=174 6% N=68 25% N=260 100% N=1045 The physical attractiveness of Wheat Ridge as a whole 14% N=147 44% N=464 33% N=340 9% N=89 0% N=4 100% N=1045 Overall quality of life in Wheat Ridge 21% N=225 59% N=622 17% N=179 2% N=18 0% N=5 100% N=1049 City of Wheat Ridge 2021 Resident Survey Report of Results Page 40 Table 3: Question 2 Do you think the quality of life in Wheat Ridge is likely to improve, stay the same or decline over the next 5 years? Percent Number Improve a lot 16% N=164 Improve slightly 43% N=450 Stay the same 18% N=194 Decline slightly 18% N=188 Decline a lot 6% N=59 Total 100% N=1056 Table 4: Question 3 What are your reasons for living in Wheat Ridge? (Please select all that apply.) Percent of respondents* I feel safe here 44% I like the school my children attend 8% My job is here 12% I like my neighborhood 55% I like the location in general 75% I like the access to dining and entertainment 27% Housing and rental rates are affordable 29% I've always lived here 12% I have friends and family in the area 28% Small town feel 26% Cost of living is affordable 19% I like that the community is forward-thinking 14% The growing and diverse community 13% None of these 5% *Total may exceed 100% as respondents could select more than one answer. City of Wheat Ridge 2021 Resident Survey Report of Results Page 41 Table 5: Question 4 without "don't know" responses Please rate each of the following characteristics as they relate to Wheat Ridge as a whole. Excellent Good Fair Poor Total Sense of community 11% N=103 53% N=500 29% N=279 7% N=69 100% N=950 Openness and acceptance of the community toward people of diverse backgrounds 11% N=97 46% N=402 33% N=283 10% N=86 100% N=868 Cleanliness of Wheat Ridge 10% N=103 48% N=495 33% N=345 10% N=99 100% N=1043 Overall quality of new development in Wheat Ridge 8% N=76 43% N=405 33% N=306 16% N=146 100% N=933 Variety of housing options 10% N=88 45% N=412 34% N=313 11% N=105 100% N=919 Overall quality of business and service establishments in Wheat Ridge 10% N=100 52% N=534 29% N=299 9% N=88 100% N=1021 Shopping opportunities 9% N=94 39% N=406 40% N=416 13% N=133 100% N=1048 Opportunities to attend cultural activities 4% N=36 28% N=237 43% N=364 25% N=217 100% N=855 Recreational opportunities 21% N=204 51% N=501 24% N=232 5% N=48 100% N=985 Employment opportunities 4% N=23 34% N=185 42% N=228 19% N=104 100% N=540 Educational opportunities 8% N=53 39% N=248 36% N=227 16% N=102 100% N=629 Opportunities to participate in social events and activities 8% N=71 43% N=364 37% N=316 12% N=101 100% N=852 Opportunities to volunteer 11% N=73 45% N=311 37% N=252 8% N=52 100% N=688 Opportunities to participate in civic matters 13% N=94 43% N=315 32% N=236 12% N=92 100% N=737 Availability of parks 41% N=431 44% N=464 11% N=118 3% N=33 100% N=1046 Availability of paths and walking trails 40% N=407 42% N=425 13% N=134 5% N=47 100% N=1013 Availability of bike trails 35% N=311 43% N=379 16% N=143 6% N=53 100% N=885 Availability of affordable quality housing 6% N=54 30% N=256 37% N=306 27% N=224 100% N=840 Availability of affordable quality child care 3% N=8 31% N=84 40% N=110 26% N=70 100% N=273 Availability of affordable quality health care 18% N=135 44% N=336 27% N=205 11% N=86 100% N=763 Availability of affordable quality food 19% N=201 47% N=487 26% N=268 7% N=74 100% N=1029 Availability of preventive health services 17% N=119 46% N=323 29% N=203 9% N=60 100% N=704 Air quality 9% N=85 49% N=484 34% N=329 9% N=84 100% N=982 Quality of overall natural environment in Wheat Ridge 17% N=171 53% N=545 25% N=256 5% N=50 100% N=1021 Overall image or reputation of Wheat Ridge 13% N=129 55% N=552 26% N=261 7% N=69 100% N=1012 City of Wheat Ridge 2021 Resident Survey Report of Results Page 42 Table 6: Question 4 with "don't know" responses Please rate each of the following characteristics as they relate to Wheat Ridge as a whole. Excellent Good Fair Poor Don't know Total Sense of community 10% N=103 49% N=500 27% N=279 7% N=69 7% N=68 100% N=1018 Openness and acceptance of the community toward people of diverse backgrounds 9% N=97 39% N=402 28% N=283 8% N=86 15% N=157 100% N=1025 Cleanliness of Wheat Ridge 10% N=103 47% N=495 33% N=345 9% N=99 0% N=4 100% N=1047 Overall quality of new development in Wheat Ridge 7% N=76 39% N=405 29% N=306 14% N=146 10% N=107 100% N=1040 Variety of housing options 8% N=88 39% N=412 30% N=313 10% N=105 12% N=126 100% N=1046 Overall quality of business and service establishments in Wheat Ridge 10% N=100 51% N=534 28% N=299 8% N=88 3% N=28 100% N=1050 Shopping opportunities 9% N=94 38% N=406 39% N=416 13% N=133 1% N=6 100% N=1054 Opportunities to attend cultural activities 3% N=36 23% N=237 35% N=364 21% N=217 18% N=193 100% N=1048 Recreational opportunities 19% N=204 48% N=501 22% N=232 5% N=48 6% N=65 100% N=1050 Employment opportunities 2% N=23 18% N=185 22% N=228 10% N=104 48% N=507 100% N=1047 Educational opportunities 5% N=53 24% N=248 22% N=227 10% N=102 40% N=411 100% N=1040 Opportunities to participate in social events and activities 7% N=71 35% N=364 30% N=316 10% N=101 18% N=189 100% N=1041 Opportunities to volunteer 7% N=73 30% N=311 24% N=252 5% N=52 34% N=355 100% N=1043 Opportunities to participate in civic matters 9% N=94 30% N=315 23% N=236 9% N=92 29% N=303 100% N=1040 Availability of parks 41% N=431 44% N=464 11% N=118 3% N=33 1% N=8 100% N=1054 Availability of paths and walking trails 39% N=407 41% N=425 13% N=134 5% N=47 3% N=34 100% N=1047 Availability of bike trails 30% N=311 36% N=379 14% N=143 5% N=53 15% N=160 100% N=1045 Availability of affordable quality housing 5% N=54 25% N=256 30% N=306 22% N=224 19% N=197 100% N=1037 Availability of affordable quality child care 1% N=8 8% N=84 11% N=110 7% N=70 73% N=740 100% N=1013 Availability of affordable quality health care 13% N=135 33% N=336 20% N=205 8% N=86 26% N=269 100% N=1032 Availability of affordable quality food 19% N=201 46% N=487 25% N=268 7% N=74 2% N=23 100% N=1052 Availability of preventive health services 11% N=119 31% N=323 19% N=203 6% N=60 33% N=347 100% N=1051 Air quality 8% N=85 46% N=484 31% N=329 8% N=84 7% N=69 100% N=1051 Quality of overall natural environment in Wheat Ridge 16% N=171 52% N=545 24% N=256 5% N=50 3% N=28 100% N=1049 Overall image or reputation of Wheat Ridge 12% N=129 52% N=552 25% N=261 6% N=69 4% N=44 100% N=1056 City of Wheat Ridge 2021 Resident Survey Report of Results Page 43 Table 7: Question 5 without "don't know" responses Please rate your community on each of the following. Excellent Good Fair Poor Total Making all residents feel welcome 18% N=158 47% N=426 27% N=246 8% N=68 100% N=898 Helping new residents feel connected and integrated 10% N=79 39% N=309 37% N=295 14% N=109 100% N=792 Attracting people from diverse backgrounds 8% N=53 33% N=227 40% N=273 20% N=134 100% N=687 Valuing residents from diverse backgrounds 11% N=78 35% N=240 37% N=253 16% N=113 100% N=684 Demonstrating respect for residents of different cultures and belief systems 9% N=69 44% N=324 33% N=243 13% N=93 100% N=729 Treating all residents fairly 10% N=79 48% N=367 33% N=253 8% N=62 100% N=759 Providing a safe and secure environment for residents of all backgrounds 10% N=82 47% N=383 33% N=269 10% N=85 100% N=818 Respecting individual cultural beliefs and values 14% N=100 46% N=326 32% N=231 8% N=58 100% N=715 Providing equal employment opportunities to residents of all backgrounds 10% N=43 45% N=190 35% N=149 10% N=42 100% N=424 Providing equal access to housing for residents of all backgrounds 12% N=62 46% N=241 29% N=154 13% N=70 100% N=528 Making all residents feel welcome in business establishments 21% N=161 49% N=375 25% N=195 5% N=37 100% N=767 Welcoming residents from all backgrounds to participate in local government and community decision-making 17% N=93 42% N=239 28% N=158 13% N=73 100% N=563 Table 8: Question 5 with "don't know" responses Please rate your community on each of the following. Excellent Good Fair Poor Don't know Total Making all residents feel welcome 15% N=158 41% N=426 24% N=246 7% N=68 14% N=146 100% N=1044 Helping new residents feel connected and integrated 8% N=79 30% N=309 28% N=295 10% N=109 24% N=246 100% N=1037 Attracting people from diverse backgrounds 5% N=53 22% N=227 26% N=273 13% N=134 34% N=353 100% N=1039 Valuing residents from diverse backgrounds 8% N=78 23% N=240 24% N=253 11% N=113 34% N=351 100% N=1035 Demonstrating respect for residents of different cultures and belief systems 7% N=69 31% N=324 23% N=243 9% N=93 30% N=316 100% N=1045 Treating all residents fairly 8% N=79 35% N=367 24% N=253 6% N=62 27% N=283 100% N=1042 Providing a safe and secure environment for residents of all backgrounds 8% N=82 37% N=383 26% N=269 8% N=85 22% N=224 100% N=1043 Respecting individual cultural beliefs and values 10% N=100 31% N=326 22% N=231 6% N=58 32% N=330 100% N=1045 Providing equal employment opportunities to residents of all backgrounds 4% N=43 18% N=190 14% N=149 4% N=42 59% N=618 100% N=1042 City of Wheat Ridge 2021 Resident Survey Report of Results Page 44 Please rate your community on each of the following. Excellent Good Fair Poor Don't know Total Providing equal access to housing for residents of all backgrounds 6% N=62 23% N=241 15% N=154 7% N=70 49% N=501 100% N=1029 Making all residents feel welcome in business establishments 15% N=161 36% N=375 19% N=195 4% N=37 26% N=273 100% N=1040 Welcoming residents from all backgrounds to participate in local government and community decision-making 9% N=93 23% N=239 15% N=158 7% N=73 46% N=475 100% N=1038 Table 9: Question 6 without "don't know" responses Please indicate how likely or unlikely you are to do each of the following. Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Wheat Ridge to someone who asks 46% N=473 41% N=416 9% N=88 5% N=49 100% N=1027 Remain in Wheat Ridge for the next five years 54% N=546 29% N=288 8% N=84 9% N=86 100% N=1003 Table 10: Question 6 with "don't know" responses Please indicate how likely or unlikely you are to do each of the following. Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Wheat Ridge to someone who asks 45% N=473 40% N=416 8% N=88 5% N=49 2% N=16 100% N=1043 Remain in Wheat Ridge for the next five years 52% N=546 27% N=288 8% N=84 8% N=86 5% N=48 100% N=1051 Table 11: Question 7 Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? Never 1-2 times 3-12 times 13-26 times More than 26 times Total Used Wheat Ridge Recreation Center 61% N=638 14% N=143 10% N=107 5% N=55 10% N=105 100% N=1048 Participated in a recreation program or activity 70% N=732 13% N=138 7% N=78 3% N=33 6% N=59 100% N=1040 Used a Wheat Ridge park or trail 14% N=141 13% N=140 21% N=215 16% N=169 36% N=376 100% N=1042 Visited the Anderson Building for a reason not related to the outdoor pool 82% N=864 9% N=92 5% N=48 2% N=21 2% N=22 100% N=1048 City of Wheat Ridge 2021 Resident Survey Report of Results Page 45 Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? Never 1-2 times 3-12 times 13-26 times More than 26 times Total Used a Wheat Ridge bike/pedestrian path 21% N=226 14% N=146 19% N=203 15% N=161 30% N=315 100% N=1050 Used Clear Creek Trail 33% N=343 13% N=140 18% N=192 11% N=117 24% N=253 100% N=1044 Attended a (virtual) meeting of local city officials or other local public meeting 82% N=864 11% N=111 5% N=50 1% N=16 1% N=8 100% N=1048 Watched a meeting of local city officials (on cable television, YouTube, etc.) 79% N=823 14% N=151 5% N=53 1% N=11 1% N=9 100% N=1046 Participated in a senior program 88% N=916 5% N=49 3% N=34 2% N=19 2% N=21 100% N=1039 Dined at a Wheat Ridge restaurant (other than fast food) 13% N=138 17% N=183 35% N=366 16% N=167 19% N=198 100% N=1052 Used the Wheat Ridge Library 62% N=641 14% N=142 13% N=133 5% N=50 7% N=73 100% N=1040 Attended a Wheat Ridge festival or special event 58% N=602 26% N=269 11% N=117 3% N=30 3% N=28 100% N=1046 Ridden an RTD bus 75% N=784 10% N=106 7% N=75 2% N=23 6% N=61 100% N=1049 Ridden the G-Line from the Wheat Ridge-Ward station 79% N=832 12% N=131 5% N=52 1% N=10 2% N=23 100% N=1048 Table 12: Question 8 without "don't know" responses Please rate the following aspects of transportation within the City of Wheat Ridge. Excellent Good Fair Poor Total Condition of city streets 6% N=62 43% N=454 35% N=365 16% N=167 100% N=1048 Access to mass transit 17% N=157 50% N=453 27% N=244 6% N=58 100% N=912 Ease of car travel in Wheat Ridge 20% N=202 53% N=545 20% N=207 7% N=67 100% N=1020 Ease of bus travel in Wheat Ridge 15% N=81 47% N=257 29% N=156 9% N=51 100% N=545 Ease of commuter rail use in Wheat Ridge 16% N=90 37% N=207 27% N=150 20% N=115 100% N=561 Ease of walking in Wheat Ridge 16% N=165 45% N=453 27% N=273 11% N=113 100% N=1005 Ease of bicycle travel in Wheat Ridge 18% N=144 48% N=375 25% N=196 9% N=67 100% N=783 Traffic flow on major streets 6% N=62 36% N=371 39% N=407 19% N=194 100% N=1034 City of Wheat Ridge 2021 Resident Survey Report of Results Page 46 Table 13: Question 8 with "don't know" responses Please rate the following aspects of transportation within the City of Wheat Ridge. Excellent Good Fair Poor Don't know Total Condition of city streets 6% N=62 43% N=454 35% N=365 16% N=167 1% N=7 100% N=1054 Access to mass transit 15% N=157 43% N=453 23% N=244 5% N=58 13% N=138 100% N=1049 Ease of car travel in Wheat Ridge 19% N=202 52% N=545 20% N=207 6% N=67 3% N=31 100% N=1051 Ease of bus travel in Wheat Ridge 8% N=81 25% N=257 15% N=156 5% N=51 48% N=499 100% N=1045 Ease of commuter rail use in Wheat Ridge 9% N=90 20% N=207 14% N=150 11% N=115 46% N=482 100% N=1043 Ease of walking in Wheat Ridge 16% N=165 43% N=453 26% N=273 11% N=113 4% N=44 100% N=1049 Ease of bicycle travel in Wheat Ridge 14% N=144 36% N=375 19% N=196 6% N=67 25% N=264 100% N=1046 Traffic flow on major streets 6% N=62 35% N=371 39% N=407 18% N=194 2% N=17 100% N=1051 Table 14: Question 9 Quality without "don't know" responses The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service. Excellent Good Fair Poor Total Snow removal 18% N=180 47% N=482 25% N=251 11% N=108 100% N=1021 Street repair and maintenance 5% N=52 40% N=411 37% N=373 18% N=187 100% N=1022 Street cleaning 7% N=69 48% N=460 33% N=315 11% N=106 100% N=950 Traffic enforcement 9% N=79 51% N=434 27% N=235 13% N=111 100% N=859 Code enforcement (junk vehicles, weed control, trash, outside storage) 7% N=64 33% N=294 35% N=305 25% N=220 100% N=883 Animal control 13% N=90 55% N=372 24% N=162 8% N=52 100% N=676 Land use, planning and zoning 6% N=43 36% N=246 38% N=260 19% N=130 100% N=679 Building permits 9% N=36 38% N=147 36% N=137 17% N=64 100% N=384 Building inspections 9% N=36 39% N=147 34% N=127 18% N=67 100% N=377 Maintenance of existing city parks 26% N=245 55% N=520 17% N=159 3% N=28 100% N=952 Maintenance of open space and trails 28% N=254 51% N=474 19% N=171 2% N=23 100% N=922 Recreation programs 18% N=107 61% N=354 18% N=104 3% N=17 100% N=582 Recreation facilities 27% N=195 57% N=414 14% N=101 2% N=18 100% N=728 Community/public art 6% N=37 35% N=213 41% N=249 18% N=108 100% N=607 Services/programs for youth 8% N=23 50% N=144 31% N=89 11% N=33 100% N=289 Services/programs for seniors 12% N=44 54% N=195 27% N=97 7% N=24 100% N=360 City of Wheat Ridge 2021 Resident Survey Report of Results Page 47 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service. Excellent Good Fair Poor Total Municipal court 10% N=24 52% N=126 31% N=76 7% N=17 100% N=242 Public information services 8% N=43 47% N=264 36% N=200 10% N=55 100% N=562 Community engagement by City staff 9% N=40 40% N=175 33% N=146 18% N=77 100% N=439 Policing services 16% N=133 52% N=421 24% N=196 7% N=58 100% N=808 Police response time to emergency police calls (not code enforcement) 34% N=181 46% N=245 14% N=76 5% N=29 100% N=531 Police response time to non-emergency police calls (not code enforcement) 23% N=135 46% N=268 23% N=131 8% N=46 100% N=580 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 13% N=63 43% N=204 28% N=132 16% N=75 100% N=474 Community-oriented policing 13% N=60 42% N=186 32% N=143 13% N=58 100% N=447 Table 15: Question 9 Quality with "don't know" responses The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service. Excellent Good Fair Poor Don't know Total Snow removal 17% N=180 46% N=482 24% N=251 10% N=108 2% N=21 100% N=1042 Street repair and maintenance 5% N=52 39% N=411 36% N=373 18% N=187 2% N=21 100% N=1043 Street cleaning 7% N=69 44% N=460 30% N=315 10% N=106 8% N=86 100% N=1035 Traffic enforcement 8% N=79 42% N=434 23% N=235 11% N=111 17% N=175 100% N=1035 Code enforcement (junk vehicles, weed control, trash, outside storage) 6% N=64 28% N=294 29% N=305 21% N=220 15% N=162 100% N=1044 Animal control 9% N=90 36% N=372 16% N=162 5% N=52 35% N=362 100% N=1038 Land use, planning and zoning 4% N=43 24% N=246 25% N=260 13% N=130 34% N=352 100% N=1031 Building permits 4% N=36 14% N=147 13% N=137 6% N=64 63% N=646 100% N=1030 Building inspections 4% N=36 14% N=147 12% N=127 7% N=67 63% N=645 100% N=1022 Maintenance of existing city parks 24% N=245 50% N=520 15% N=159 3% N=28 8% N=83 100% N=1034 Maintenance of open space and trails 25% N=254 46% N=474 17% N=171 2% N=23 11% N=112 100% N=1034 Recreation programs 10% N=107 34% N=354 10% N=104 2% N=17 43% N=447 100% N=1029 Recreation facilities 19% N=195 40% N=414 10% N=101 2% N=18 29% N=300 100% N=1028 Community/public art 4% N=37 21% N=213 24% N=249 11% N=108 41% N=424 100% N=1032 Services/programs for youth 2% N=23 14% N=144 9% N=89 3% N=33 72% N=732 100% N=1021 City of Wheat Ridge 2021 Resident Survey Report of Results Page 48 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service. Excellent Good Fair Poor Don't know Total Services/programs for seniors 4% N=44 19% N=195 9% N=97 2% N=24 65% N=669 100% N=1029 Municipal court 2% N=24 12% N=126 7% N=76 2% N=17 76% N=780 100% N=1021 Public information services 4% N=43 26% N=264 20% N=200 5% N=55 45% N=462 100% N=1024 Community engagement by City staff 4% N=40 17% N=175 14% N=146 8% N=77 57% N=586 100% N=1025 Policing services 13% N=133 41% N=421 19% N=196 6% N=58 21% N=220 100% N=1028 Police response time to emergency police calls (not code enforcement) 18% N=181 24% N=245 7% N=76 3% N=29 48% N=498 100% N=1029 Police response time to non-emergency police calls (not code enforcement) 13% N=135 26% N=268 13% N=131 5% N=46 44% N=453 100% N=1033 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 6% N=63 20% N=204 13% N=132 7% N=75 54% N=550 100% N=1024 Community-oriented policing 6% N=60 18% N=186 14% N=143 6% N=58 56% N=576 100% N=1023 Table 16: Question 9 Importance without "don't know" responses The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service Essential Very important Somewhat important Not at all important Total Snow removal 48% N=431 39% N=354 13% N=117 0% N=4 100% N=906 Street repair and maintenance 46% N=421 45% N=414 9% N=78 0% N=0 100% N=912 Street cleaning 16% N=144 43% N=377 39% N=347 2% N=15 100% N=883 Traffic enforcement 28% N=241 41% N=356 29% N=253 3% N=23 100% N=873 Code enforcement (junk vehicles, weed control, trash, outside storage) 18% N=164 44% N=389 35% N=310 3% N=27 100% N=890 Animal control 18% N=155 45% N=381 35% N=295 2% N=19 100% N=850 Land use, planning and zoning 32% N=254 44% N=345 22% N=176 1% N=10 100% N=785 Building permits 22% N=147 51% N=339 26% N=171 2% N=12 100% N=668 Building inspections 24% N=159 52% N=348 23% N=154 1% N=7 100% N=669 Maintenance of existing city parks 36% N=313 52% N=457 12% N=102 0% N=2 100% N=875 Maintenance of open space and trails 38% N=324 50% N=426 12% N=106 0% N=2 100% N=858 Recreation programs 19% N=149 44% N=351 33% N=258 4% N=34 100% N=791 Recreation facilities 25% N=203 48% N=393 23% N=194 4% N=37 100% N=827 City of Wheat Ridge 2021 Resident Survey Report of Results Page 49 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service Essential Very important Somewhat important Not at all important Total Community/public art 13% N=101 31% N=238 44% N=338 12% N=92 100% N=768 Services/programs for youth 29% N=198 52% N=358 17% N=119 2% N=16 100% N=692 Services/programs for seniors 27% N=199 51% N=381 20% N=151 2% N=17 100% N=749 Municipal court 30% N=200 46% N=310 22% N=145 2% N=14 100% N=668 Public information services 27% N=204 44% N=329 27% N=207 2% N=12 100% N=752 Community engagement by City staff 20% N=144 42% N=301 35% N=251 2% N=18 100% N=714 Policing services 49% N=416 36% N=303 13% N=108 3% N=26 100% N=854 Police response time to emergency police calls (not code enforcement) 71% N=604 25% N=213 3% N=29 1% N=7 100% N=852 Police response time to non-emergency police calls (not code enforcement) 39% N=333 42% N=361 18% N=151 1% N=6 100% N=851 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 45% N=363 41% N=327 12% N=96 2% N=19 100% N=804 Community-oriented policing 36% N=272 38% N=283 23% N=174 3% N=21 100% N=749 Table 17: Question 9 Importance with "don't know" responses The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service Essential Very important Somewhat important Not at all important Don't know Total Snow removal 47% N=431 39% N=354 13% N=117 0% N=4 0% N=3 100% N=909 Street repair and maintenance 46% N=421 45% N=414 8% N=78 0% N=0 0% N=4 100% N=917 Street cleaning 16% N=144 42% N=377 39% N=347 2% N=15 2% N=18 100% N=901 Traffic enforcement 27% N=241 39% N=356 28% N=253 3% N=23 3% N=29 100% N=903 Code enforcement (junk vehicles, weed control, trash, outside storage) 18% N=164 43% N=389 34% N=310 3% N=27 2% N=18 100% N=908 Animal control 17% N=155 42% N=381 33% N=295 2% N=19 6% N=53 100% N=903 Land use, planning and zoning 28% N=254 39% N=345 20% N=176 1% N=10 12% N=110 100% N=895 Building permits 16% N=147 38% N=339 19% N=171 1% N=12 25% N=223 100% N=891 Building inspections 18% N=159 40% N=348 18% N=154 1% N=7 24% N=212 100% N=881 Maintenance of existing city parks 35% N=313 51% N=457 11% N=102 0% N=2 3% N=28 100% N=903 City of Wheat Ridge 2021 Resident Survey Report of Results Page 50 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service Essential Very important Somewhat important Not at all important Don't know Total Maintenance of open space and trails 36% N=324 48% N=426 12% N=106 0% N=2 4% N=34 100% N=892 Recreation programs 17% N=149 39% N=351 29% N=258 4% N=34 12% N=107 100% N=898 Recreation facilities 23% N=203 44% N=393 22% N=194 4% N=37 8% N=69 100% N=897 Community/public art 11% N=101 27% N=238 38% N=338 10% N=92 14% N=128 100% N=896 Services/programs for youth 22% N=198 40% N=358 13% N=119 2% N=16 22% N=199 100% N=891 Services/programs for seniors 22% N=199 43% N=381 17% N=151 2% N=17 16% N=144 100% N=892 Municipal court 23% N=200 35% N=310 16% N=145 2% N=14 24% N=217 100% N=885 Public information services 23% N=204 37% N=329 23% N=207 1% N=12 15% N=134 100% N=886 Community engagement by City staff 16% N=144 34% N=301 28% N=251 2% N=18 19% N=171 100% N=884 Policing services 47% N=416 34% N=303 12% N=108 3% N=26 5% N=41 100% N=894 Police response time to emergency police calls (not code enforcement) 67% N=604 24% N=213 3% N=29 1% N=7 5% N=47 100% N=899 Police response time to non-emergency police calls (not code enforcement) 37% N=333 40% N=361 17% N=151 1% N=6 6% N=51 100% N=901 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 41% N=363 37% N=327 11% N=96 2% N=19 10% N=90 100% N=894 Community-oriented policing 30% N=272 32% N=283 19% N=174 2% N=21 16% N=142 100% N=891 Table 18: Question 10 without "don't know" responses Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? Percent Number Excellent 11% N=116 Good 62% N=623 Fair 22% N=225 Poor 4% N=45 Total 100% N=1009 City of Wheat Ridge 2021 Resident Survey Report of Results Page 51 Table 19: Question 10 with "don't know" responses Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? Percent Number Excellent 11% N=116 Good 59% N=623 Fair 21% N=225 Poor 4% N=45 Don't know 4% N=39 Total 100% N=1048 Table 20: Question 11 without "don't know" responses How would you rate the overall performance of the Wheat Ridge city government? Percent Number Excellent 9% N=69 Good 58% N=466 Fair 25% N=204 Poor 8% N=66 Total 100% N=805 Table 21: Question 11 with "don't know" responses How would you rate the overall performance of the Wheat Ridge city government? Percent Number Excellent 7% N=69 Good 44% N=466 Fair 19% N=204 Poor 6% N=66 Don't know 23% N=244 Total 100% N=1049 City of Wheat Ridge 2021 Resident Survey Report of Results Page 52 Table 22: Question 12 without "don't know" responses Please rate the following aspects of Wheat Ridge city government performance. Excellent Good Fair Poor Total The extent to which Wheat Ridge elected officials act in the best interest of the community at large 13% N=84 50% N=333 26% N=176 11% N=75 100% N=667 The quality of work performed by City of Wheat Ridge employees 15% N=110 61% N=432 20% N=140 4% N=29 100% N=712 The value of services for the taxes paid to Wheat Ridge 11% N=83 46% N=366 32% N=251 11% N=89 100% N=789 The overall direction that Wheat Ridge is taking 13% N=113 44% N=393 29% N=261 14% N=120 100% N=887 The job Wheat Ridge does at informing residents on major issues within the community 11% N=101 38% N=340 33% N=296 18% N=163 100% N=899 The job Wheat Ridge government does at welcoming resident involvement 13% N=87 38% N=257 34% N=229 16% N=108 100% N=681 Table 23: Question 12 with "don't know" responses Please rate the following aspects of Wheat Ridge city government performance. Excellent Good Fair Poor Don't know Total The extent to which Wheat Ridge elected officials act in the best interest of the community at large 8% N=84 32% N=333 17% N=176 7% N=75 35% N=363 100% N=1030 The quality of work performed by City of Wheat Ridge employees 11% N=110 42% N=432 14% N=140 3% N=29 31% N=318 100% N=1030 The value of services for the taxes paid to Wheat Ridge 8% N=83 36% N=366 24% N=251 9% N=89 23% N=237 100% N=1026 The overall direction that Wheat Ridge is taking 11% N=113 38% N=393 25% N=261 12% N=120 14% N=142 100% N=1029 The job Wheat Ridge does at informing residents on major issues within the community 10% N=101 33% N=340 29% N=296 16% N=163 13% N=131 100% N=1030 The job Wheat Ridge government does at welcoming resident involvement 9% N=87 25% N=257 23% N=229 11% N=108 33% N=336 100% N=1018 Table 24: Question 13 In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? Percent Number Yes 37% N=390 No 63% N=657 Total 100% N=1047 City of Wheat Ridge 2021 Resident Survey Report of Results Page 53 Table 25: Question 14 without "don't know" responses What was your impression of the City of Wheat Ridge employee(s) overall? Excellent Good Fair Poor Total Knowledge 35% N=132 46% N=173 14% N=52 5% N=19 100% N=376 Responsiveness 39% N=149 39% N=149 12% N=44 11% N=42 100% N=384 Courtesy 47% N=179 35% N=134 11% N=43 7% N=28 100% N=384 Making you feel valued 37% N=137 36% N=135 14% N=54 13% N=48 100% N=374 Overall impression 36% N=138 41% N=160 13% N=49 10% N=38 100% N=387 Table 26: Question 14 with "don't know" responses What was your impression of the City of Wheat Ridge employee(s) overall? Excellent Good Fair Poor Don't know Total Knowledge 34% N=132 45% N=173 13% N=52 5% N=19 3% N=13 100% N=388 Responsiveness 38% N=149 38% N=149 11% N=44 11% N=42 1% N=5 100% N=389 Courtesy 46% N=179 35% N=134 11% N=43 7% N=28 1% N=4 100% N=388 Making you feel valued 35% N=137 35% N=135 14% N=54 12% N=48 4% N=14 100% N=388 Overall impression 36% N=138 41% N=160 13% N=49 10% N=38 1% N=3 100% N=389 Table 27: Question 15 without "don't know" responses Please rate how safe you feel in the following areas in Wheat Ridge. Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total Parks and playgrounds 46% N=449 38% N=375 8% N=83 5% N=48 2% N=24 100% N=978 Recreation centers 67% N=481 26% N=187 6% N=40 1% N=6 0% N=3 100% N=716 In your neighborhood 42% N=439 38% N=397 8% N=84 10% N=109 1% N=13 100% N=1043 In your home 63% N=660 27% N=282 5% N=53 5% N=50 0% N=3 100% N=1047 On the trail system 31% N=276 45% N=399 11% N=100 10% N=89 3% N=24 100% N=888 On roadways 25% N=250 48% N=484 16% N=163 9% N=93 2% N=23 100% N=1013 Retail/commercial areas 40% N=406 43% N=437 11% N=113 5% N=49 2% N=19 100% N=1024 City of Wheat Ridge 2021 Resident Survey Report of Results Page 54 Table 28: Question 15 with "don't know" responses Please rate how safe you feel in the following areas in Wheat Ridge. Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know Total Parks and playgrounds 43% N=449 36% N=375 8% N=83 5% N=48 2% N=24 6% N=63 100% N=1041 Recreation centers 46% N=481 18% N=187 4% N=40 1% N=6 0% N=3 31% N=327 100% N=1043 In your neighborhood 42% N=439 38% N=397 8% N=84 10% N=109 1% N=13 0% N=2 100% N=1044 In your home 63% N=660 27% N=282 5% N=53 5% N=50 0% N=3 0% N=1 100% N=1049 On the trail system 27% N=276 38% N=399 10% N=100 9% N=89 2% N=24 15% N=153 100% N=1040 On roadways 24% N=250 47% N=484 16% N=163 9% N=93 2% N=23 3% N=28 100% N=1041 Retail/commercial areas 39% N=406 42% N=437 11% N=113 5% N=49 2% N=19 2% N=22 100% N=1045 Table 29: Question 16 Please indicate whether or not each of the following has applied to you in the last 12 months. No Yes Total Household member was a victim of a crime in Wheat Ridge 87% N=901 13% N=133 100% N=1034 Reported a crime to the police in Wheat Ridge 78% N=797 22% N=230 100% N=1027 Table 30: Question 17 without "don't know" responses How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? Essential Very important Somewhat important Not at all important Total Solving violent crimes 77% N=746 21% N=203 2% N=23 0% N=3 100% N=975 Solving property crimes 41% N=405 47% N=460 10% N=100 2% N=17 100% N=982 Reducing illegal activities committed by youth 34% N=326 42% N=406 21% N=201 4% N=38 100% N=971 Reducing illegal drug activity 45% N=443 26% N=260 20% N=200 8% N=78 100% N=982 Enforcement of traffic laws 22% N=217 39% N=392 34% N=338 5% N=50 100% N=997 Code enforcement (junk vehicles, weed control, trash, etc.) 18% N=184 33% N=327 41% N=409 8% N=80 100% N=999 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 37% N=356 39% N=374 22% N=208 3% N=28 100% N=967 City of Wheat Ridge 2021 Resident Survey Report of Results Page 55 Table 31: Question 17 with "don't know" responses How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? Essential Very important Somewhat important Not at all important Don't know Total Solving violent crimes 72% N=746 20% N=203 2% N=23 0% N=3 5% N=56 100% N=1031 Solving property crimes 39% N=405 45% N=460 10% N=100 2% N=17 5% N=50 100% N=1033 Reducing illegal activities committed by youth 32% N=326 39% N=406 20% N=201 4% N=38 6% N=57 100% N=1028 Reducing illegal drug activity 43% N=443 25% N=260 19% N=200 8% N=78 4% N=46 100% N=1028 Enforcement of traffic laws 21% N=217 38% N=392 33% N=338 5% N=50 4% N=37 100% N=1034 Code enforcement (junk vehicles, weed control, trash, etc.) 18% N=184 32% N=327 39% N=409 8% N=80 3% N=36 100% N=1036 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 34% N=356 36% N=374 20% N=208 3% N=28 6% N=66 100% N=1033 Table 32: Question 18 without "don't know" responses How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? High priority Medium priority Low priority Not a priority Total Better connection with the community (i.e., community forums, events) 34% N=335 50% N=492 14% N=136 2% N=19 100% N=983 Increased visibility of police 35% N=346 40% N=397 20% N=199 6% N=57 100% N=999 Additional City resources directed towards crime-related mental health issues in the community 61% N=607 31% N=312 7% N=67 1% N=14 100% N=1000 Greater accessibility to police and police-related information 28% N=281 50% N=503 18% N=180 3% N=32 100% N=996 More community policing officers (problem solving at a community level such as neighborhood problems) 37% N=367 43% N=424 16% N=162 4% N=38 100% N=990 Adding officers in public schools 25% N=208 32% N=268 23% N=192 21% N=174 100% N=842 Adding surveillance cameras in high crime areas 48% N=482 29% N=296 15% N=149 8% N=82 100% N=1010 City of Wheat Ridge 2021 Resident Survey Report of Results Page 56 Table 33: Question 18 with "don't know" responses How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? High priority Medium priority Low priority Not a priority Don't know Total Better connection with the community (i.e., community forums, events) 32% N=335 48% N=492 13% N=136 2% N=19 5% N=49 100% N=1033 Increased visibility of police 34% N=346 38% N=397 19% N=199 6% N=57 3% N=33 100% N=1032 Additional City resources directed towards crime-related mental health issues in the community 58% N=607 30% N=312 6% N=67 1% N=14 4% N=43 100% N=1043 Greater accessibility to police and police-related information 27% N=281 48% N=503 17% N=180 3% N=32 4% N=47 100% N=1043 More community policing officers (problem solving at a community level such as neighborhood problems) 35% N=367 41% N=424 16% N=162 4% N=38 4% N=44 100% N=1034 Adding officers in public schools 20% N=208 26% N=268 18% N=192 17% N=174 19% N=201 100% N=1043 Adding surveillance cameras in high crime areas 46% N=482 28% N=296 14% N=149 8% N=82 3% N=33 100% N=1043 Table 34: Question 19 When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.) Percent of respondents* It is convenient; on my way to or from work or near my home 49% I like the range of quality goods and services 48% Desired item is not available in Wheat Ridge 69% It is more affordable 14% Visit a mall or other major retailers 46% I shop online 58% Other 10% Total 100% *Total may exceed 100% as respondents could select more than one answer. City of Wheat Ridge 2021 Resident Survey Report of Results Page 57 Table 35: Question 20 without "don't know" responses For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: Never Very infrequently Somewhat infrequently Somewhat frequently Very frequently Total Grocery shopping 1% N=6 9% N=95 6% N=64 13% N=133 72% N=753 100% N=1051 Health services 14% N=147 23% N=233 19% N=192 21% N=212 23% N=234 100% N=1018 Meals and entertainment 2% N=21 14% N=146 21% N=215 38% N=390 25% N=262 100% N=1034 Household items 5% N=48 19% N=197 20% N=210 25% N=264 31% N=320 100% N=1039 Computers and electronics 46% N=460 31% N=308 12% N=121 6% N=64 5% N=48 100% N=1000 General retail (shoes, drug stores, clothing, etc.) 10% N=103 26% N=276 25% N=260 23% N=245 15% N=161 100% N=1045 Table 36: Question 20 with "don't know" responses For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: Never Very infrequently Somewhat infrequently Somewhat frequently Very frequently Don't know Total Grocery shopping 1% N=6 9% N=95 6% N=64 13% N=133 72% N=753 0% N=0 100% N=1051 Health services 14% N=147 22% N=233 18% N=192 20% N=212 22% N=234 3% N=26 100% N=1044 Meals and entertainment 2% N=21 14% N=146 21% N=215 37% N=390 25% N=262 1% N=10 100% N=1043 Household items 5% N=48 19% N=197 20% N=210 25% N=264 31% N=320 0% N=3 100% N=1043 Computers and electronics 44% N=460 30% N=308 12% N=121 6% N=64 5% N=48 4% N=38 100% N=1038 General retail (shoes, drug stores, clothing, etc.) 10% N=103 26% N=276 25% N=260 23% N=245 15% N=161 0% N=5 100% N=1050 Table 37: Question 21 without "don't know" responses How much do you agree or disagree that the City of Wheat Ridge should do each of the following? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Total Promote efforts to revitalize Wheat Ridge's housing areas 36% N=350 39% N=382 17% N=164 4% N=43 3% N=31 100% N=970 Promote efforts to revitalize Wheat Ridge's business areas 51% N=501 34% N=331 11% N=112 3% N=26 1% N=12 100% N=982 Strengthen Wheat Ridge's community image and identity 38% N=367 37% N=364 20% N=193 4% N=35 2% N=16 100% N=974 City of Wheat Ridge 2021 Resident Survey Report of Results Page 58 How much do you agree or disagree that the City of Wheat Ridge should do each of the following? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Total Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 52% N=522 31% N=312 11% N=111 3% N=31 2% N=20 100% N=997 Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 56% N=561 28% N=277 9% N=86 4% N=39 3% N=32 100% N=996 Promote efforts to attract new jobs 44% N=419 38% N=360 16% N=150 2% N=17 1% N=13 100% N=959 Table 38: Question 21 with "don't know" responses How much do you agree or disagree that the City of Wheat Ridge should do each of the following? Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree Don't know Total Promote efforts to revitalize Wheat Ridge's housing areas 34% N=350 37% N=382 16% N=164 4% N=43 3% N=31 7% N=71 100% N=1041 Promote efforts to revitalize Wheat Ridge's business areas 48% N=501 32% N=331 11% N=112 3% N=26 1% N=12 6% N=60 100% N=1042 Strengthen Wheat Ridge's community image and identity 35% N=367 35% N=364 19% N=193 3% N=35 2% N=16 6% N=60 100% N=1034 Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 50% N=522 30% N=312 11% N=111 3% N=31 2% N=20 5% N=50 100% N=1047 Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 54% N=561 26% N=277 8% N=86 4% N=39 3% N=32 5% N=50 100% N=1046 Promote efforts to attract new jobs 40% N=419 34% N=360 14% N=150 2% N=17 1% N=13 8% N=84 100% N=1043 City of Wheat Ridge 2021 Resident Survey Report of Results Page 59 Table 39: Question 22 without "don't know" responses To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? Percent Number Major problem 34% N=330 Moderate problem 42% N=402 Minor problem 21% N=197 Not a problem 3% N=28 Total 100% N=958 Table 40: Question 22 with "don't know" responses To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? Percent Number Major problem 31% N=330 Moderate problem 38% N=402 Minor problem 19% N=197 Not a problem 3% N=28 Don't know 9% N=94 Total 100% N=1052 Table 41: Question 23 without "don't know" responses How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? Essential Very important Somewhat important Not at all important Total Job training programs 24% N=228 39% N=379 29% N=282 8% N=73 100% N=961 Mental health programs 52% N=513 32% N=308 12% N=113 4% N=44 100% N=978 Substance abuse programs 44% N=426 38% N=370 13% N=131 5% N=51 100% N=979 Shelters for severe weather 44% N=430 31% N=306 17% N=164 8% N=76 100% N=976 Housing/rental assistance programs 33% N=320 34% N=324 24% N=229 9% N=91 100% N=964 Supportive housing, which combines housing with services such as job training and substance abuse treatment 42% N=405 34% N=328 16% N=158 8% N=75 100% N=966 City of Wheat Ridge 2021 Resident Survey Report of Results Page 60 Table 42: Question 23 with "don't know" responses How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? Essential Very important Somewhat important Not at all important Don't know Total Job training programs 22% N=228 36% N=379 27% N=282 7% N=73 8% N=81 100% N=1042 Mental health programs 49% N=513 29% N=308 11% N=113 4% N=44 7% N=69 100% N=1048 Substance abuse programs 41% N=426 35% N=370 12% N=131 5% N=51 7% N=70 100% N=1049 Shelters for severe weather 41% N=430 29% N=306 16% N=164 7% N=76 7% N=70 100% N=1046 Housing/rental assistance programs 31% N=320 31% N=324 22% N=229 9% N=91 7% N=76 100% N=1040 Supportive housing, which combines housing with services such as job training and substance abuse treatment 39% N=405 32% N=328 15% N=158 7% N=75 7% N=73 100% N=1039 Table 43: Question 24 without "don't know" responses Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? Strongly support Somewhat support Neither support nor oppose Somewhat oppose Strongly oppose Total Allowing and regulating existing ADUs 43% N=396 25% N=236 15% N=139 5% N=49 12% N=112 100% N=933 Allowing and regulating new ADUs 39% N=366 25% N=231 14% N=134 5% N=46 16% N=152 100% N=929 City of Wheat Ridge 2021 Resident Survey Report of Results Page 61 Table 44: Question 24 with "don't know" responses Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? Strongly support Somewhat support Neither support nor oppose Somewhat oppose Strongly oppose Don't know Total Allowing and regulating existing ADUs 38% N=396 23% N=236 13% N=139 5% N=49 11% N=112 11% N=110 100% N=1042 Allowing and regulating new ADUs 35% N=366 22% N=231 13% N=134 4% N=46 15% N=152 11% N=110 100% N=1039 Table 45: Question 25 without "don't know" responses If ADUs were allowed, how important to you, if at all, would each of the following regulations be? Essential Very important Somewhat important Not at all important Total Ensure the ADU is architecturally compatible with the existing home 33% N=302 35% N=327 22% N=204 10% N=92 100% N=924 Restrict the size of the ADU 28% N=253 30% N=273 25% N=232 17% N=155 100% N=913 Limit the number of people allowed to live in the ADU 43% N=397 28% N=261 19% N=175 11% N=98 100% N=931 Require the property owner to live in either the main house or ADU 37% N=345 24% N=224 17% N=156 22% N=202 100% N=927 Require off-street parking 31% N=274 29% N=256 23% N=207 18% N=158 100% N=894 Table 46: Question 25 with "don't know" responses If ADUs were allowed, how important to you, if at all, would each of the following regulations be? Essential Very important Somewhat important Not at all important Don't know Total Ensure the ADU is architecturally compatible with the existing home 29% N=302 31% N=327 20% N=204 9% N=92 11% N=117 100% N=1041 Restrict the size of the ADU 24% N=253 26% N=273 22% N=232 15% N=155 13% N=132 100% N=1045 Limit the number of people allowed to live in the ADU 38% N=397 25% N=261 17% N=175 9% N=98 10% N=103 100% N=1034 Require the property owner to live in either the main house or ADU 33% N=345 21% N=224 15% N=156 19% N=202 11% N=117 100% N=1045 Require off-street parking 26% N=274 25% N=256 20% N=207 15% N=158 14% N=148 100% N=1042 City of Wheat Ridge 2021 Resident Survey Report of Results Page 62 Table 47: Question 26 without "don't know" responses How likely, if at all, would you be to consider adding an ADU for each of the following reasons? Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total For an elderly family member 47% N=390 22% N=185 6% N=53 17% N=144 7% N=57 100% N=829 For a disabled family member 45% N=359 21% N=171 8% N=63 18% N=142 8% N=61 100% N=797 For an adult child 24% N=186 24% N=186 16% N=122 28% N=218 8% N=59 100% N=772 For visitors 18% N=151 28% N=236 14% N=120 34% N=288 7% N=59 100% N=852 For my own personal use 22% N=186 26% N=217 13% N=107 32% N=265 7% N=59 100% N=833 For rental income 23% N=185 26% N=211 13% N=109 31% N=258 7% N=59 100% N=822 Table 48: Question 26 with "don't know" responses How likely, if at all, would you be to consider adding an ADU for each of the following reasons? Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Not applicable Total For an elderly family member 38% N=390 18% N=185 5% N=53 14% N=144 6% N=57 20% N=202 100% N=1031 For a disabled family member 35% N=359 17% N=171 6% N=63 14% N=142 6% N=61 23% N=235 100% N=1032 For an adult child 18% N=186 18% N=186 12% N=122 21% N=218 6% N=59 25% N=253 100% N=1025 For visitors 15% N=151 23% N=236 12% N=120 28% N=288 6% N=59 17% N=173 100% N=1026 For my own personal use 18% N=186 21% N=217 10% N=107 26% N=265 6% N=59 19% N=191 100% N=1024 For rental income 18% N=185 21% N=211 11% N=109 26% N=258 6% N=59 19% N=188 100% N=1010 Other reasons to consider adding an ADU  Absolutely against ADU's for any purpose!  ADU's HAVE CHANGED MY LIFE & MY FAMILY'S LIFE.  Am moving to senior living in June.  Any other reason than personal use.  Bad question. Existing house only. Dont add new buildings!  Because of the lot size in WR - ADUs are going to be a part of life. AirBrBs.  Because.  Condo HOA does not allow ADU.  Don't know what ADU means.  Don't own property but if i did.... City of Wheat Ridge 2021 Resident Survey Report of Results Page 63  Don't want an ADU.  Extra storage space  For a butler, or to take in a homeless person.  For a home office  for relative housing  great place for quarantine if ever needed  Home Business!  HOME OFFICE SPACE - VERY LIKELY.  House struggling friends for short time.  I am unsure what ADU is!  I wouldn't build an ADU.  Keep our quality of city!  Live in a HOA regulated townhome - not allowed.  Live in help for aged 1 or 2.  Might attract undesirable residents like gangs & drug dealer.  Multi-living to ease cost of rentals & home purchase.  MUST BE LEGALLY CORRECT TO USE THE DWELLING AS I PAY FOR AS NEEDED.  No reason comes to mind, but not opposed as long as not used to rent for additional income.  Office or another space for entertaining.  Out of state friend that needs a hand, temporarily. (Looking for a job and a place to live on their own.)  People should be able to use their property effectively!  Primary or secondary home office.  Registered AirBNB - but not our first desire or priority  Rents are to high for low income familep & the alderly.  So our friends don't have to move out of the state because of high housing prices  Temporary sheltar for homeless family or individual.  The city has already acted on this - let residents vote.  The owner to be able to decide upon their need.  To be sure family can afford a place to live.  To help low income people like tiny hooses until they can rebound.  To offer to homeless_ emr. shelter.  TO PROVIDE MORE AFFORDABLE HOUSING.  TOO MANY ON STREET VEHICLES/ TOO MANY DOGS/ NEED BACKGROUND CHECKS!  use the money to build them a shelter  Vacation short term rentals  very unlikely  When you have land you should be able to add to your property if it increases value & appearance. City of Wheat Ridge 2021 Resident Survey Report of Results Page 64 Table 49: Question 27 without "don't know" responses How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? Essential Very important Somewhat important Not at all important Total Expanding access to residential recycling and composting services 35% N=349 29% N=292 27% N=274 9% N=85 100% N=1001 Implementing organized trash hauling in neighborhoods 25% N=243 34% N=333 26% N=253 16% N=154 100% N=984 Promoting use of drought-tolerant and native landscaping 25% N=239 33% N=322 31% N=300 11% N=107 100% N=968 Establishing a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system 16% N=149 29% N=265 37% N=341 18% N=165 100% N=920 Encouraging biking or walking, instead of automobile use 20% N=200 28% N=277 32% N=318 21% N=209 100% N=1004 Ensuring availability of and access to public transit 27% N=267 38% N=380 26% N=262 10% N=96 100% N=1005 Implementing energy efficiency improvements for city facilities 28% N=274 35% N=341 29% N=287 9% N=85 100% N=988 Requiring green building practices for new commercial and residential construction 30% N=290 32% N=310 23% N=223 16% N=151 100% N=974 Promoting renewable energy (wind or solar) in the community 34% N=337 29% N=288 22% N=221 14% N=140 100% N=986 Promoting renewable energy (wind or solar) in the home 30% N=291 30% N=291 26% N=254 15% N=151 100% N=987 Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 47% N=473 28% N=282 18% N=180 7% N=72 100% N=1007 Table 50: Question 27 with "don't know" responses How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? Essential Very important Somewhat important Not at all important Don't know Total Expanding access to residential recycling and composting services 34% N=349 28% N=292 26% N=274 8% N=85 4% N=41 100% N=1042 Implementing organized trash hauling in neighborhoods 23% N=243 32% N=333 24% N=253 15% N=154 5% N=57 100% N=1041 Promoting use of drought-tolerant and native landscaping 23% N=239 31% N=322 29% N=300 10% N=107 5% N=56 100% N=1024 Establishing a permanent fee paid by residential and commercial properties for storm water management and 14% N=149 26% N=265 33% N=341 16% N=165 11% N=117 100% N=1037 City of Wheat Ridge 2021 Resident Survey Report of Results Page 65 How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? Essential Very important Somewhat important Not at all important Don't know Total water quality for needed capital improvements and to improve the City's storm water drainage system Encouraging biking or walking, instead of automobile use 19% N=200 27% N=277 31% N=318 20% N=209 4% N=37 100% N=1041 Ensuring availability of and access to public transit 26% N=267 37% N=380 25% N=262 9% N=96 3% N=35 100% N=1041 Implementing energy efficiency improvements for city facilities 27% N=274 33% N=341 28% N=287 8% N=85 5% N=47 100% N=1035 Requiring green building practices for new commercial and residential construction 28% N=290 30% N=310 21% N=223 15% N=151 6% N=67 100% N=1041 Promoting renewable energy (wind or solar) in the community 32% N=337 28% N=288 21% N=221 13% N=140 5% N=56 100% N=1042 Promoting renewable energy (wind or solar) in the home 28% N=291 28% N=291 24% N=254 14% N=151 5% N=55 100% N=1042 Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 46% N=473 27% N=282 17% N=180 7% N=72 3% N=32 100% N=1040 Table 51: Question 28 without "don't know" responses In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? Never 1-2 times 3-12 times 13-26 times More than 26 times Total City Quarterly "Connections” Newsletter 28% N=286 27% N=278 38% N=388 6% N=60 2% N=21 100% N=1033 Parks and Recreation Activity Guide 43% N=446 31% N=319 21% N=219 3% N=34 2% N=18 100% N=1035 Denver Post 60% N=619 14% N=143 11% N=115 6% N=58 9% N=93 100% N=1028 Denver Post YourHub 85% N=876 6% N=63 4% N=38 2% N=19 4% N=39 100% N=1036 Jeffco Transcript 72% N=744 14% N=144 9% N=91 3% N=31 2% N=17 100% N=1028 Neighborhood Gazette 28% N=288 27% N=280 35% N=356 8% N=82 2% N=19 100% N=1024 Denver Gazette 84% N=853 8% N=83 5% N=47 2% N=21 1% N=6 100% N=1010 Radio news 56% N=582 11% N=119 14% N=141 5% N=53 14% N=141 100% N=1034 Television news 40% N=421 14% N=148 15% N=160 9% N=94 21% N=217 100% N=1040 WRTV8 (Government Access Channel) 84% N=868 8% N=84 6% N=59 1% N=15 1% N=7 100% N=1032 City of Wheat Ridge 2021 Resident Survey Report of Results Page 66 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? Never 1-2 times 3-12 times 13-26 times More than 26 times Total City live/on-demand video streaming, including City Council meetings 82% N=845 12% N=123 5% N=50 1% N=12 0% N=5 100% N=1035 City's website: www.ci.wheatridge.co.us 48% N=493 24% N=242 22% N=230 5% N=53 1% N=13 100% N=1030 City website automatic notifications (e.g., community events, calendar listing) 76% N=783 12% N=128 8% N=79 3% N=30 1% N=12 100% N=1031 City of Wheat Ridge social media sites (Facebook, Twitter) 74% N=766 8% N=82 12% N=120 4% N=41 3% N=28 100% N=1038 Wheat Ridge Speaks 88% N=907 7% N=72 3% N=35 1% N=10 1% N=6 100% N=1030 What's Up Wheat Ridge 82% N=845 11% N=114 6% N=58 1% N=9 1% N=6 100% N=1032 Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 76% N=788 9% N=90 9% N=97 3% N=30 3% N=28 100% N=1034 Wheat Ridge Recreation Center's Facebook page 84% N=865 7% N=72 6% N=62 2% N=18 1% N=11 100% N=1029 Community-created Facebook groups/pages about Wheat Ridge 78% N=800 7% N=69 8% N=85 3% N=32 4% N=44 100% N=1030 Neighborhood websites (e.g., NextDoor, etc.) 55% N=565 11% N=109 12% N=127 13% N=132 10% N=102 100% N=1036 Word of mouth 26% N=270 22% N=228 28% N=283 13% N=129 12% N=119 100% N=1028 Table 52: Question 28 with "don't know" responses In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? Never 1-2 times 3-12 times 13-26 times More than 26 times Total City Quarterly "Connections” Newsletter 28% N=286 27% N=278 38% N=388 6% N=60 2% N=21 100% N=1033 Parks and Recreation Activity Guide 43% N=446 31% N=319 21% N=219 3% N=34 2% N=18 100% N=1035 Denver Post 60% N=619 14% N=143 11% N=115 6% N=58 9% N=93 100% N=1028 Denver Post YourHub 85% N=876 6% N=63 4% N=38 2% N=19 4% N=39 100% N=1036 Jeffco Transcript 72% N=744 14% N=144 9% N=91 3% N=31 2% N=17 100% N=1028 Neighborhood Gazette 28% N=288 27% N=280 35% N=356 8% N=82 2% N=19 100% N=1024 Denver Gazette 84% N=853 8% N=83 5% N=47 2% N=21 1% N=6 100% N=1010 Radio news 56% N=582 11% N=119 14% N=141 5% N=53 14% N=141 100% N=1034 Television news 40% N=421 14% N=148 15% N=160 9% N=94 21% N=217 100% N=1040 City of Wheat Ridge 2021 Resident Survey Report of Results Page 67 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? Never 1-2 times 3-12 times 13-26 times More than 26 times Total WRTV8 (Government Access Channel) 84% N=868 8% N=84 6% N=59 1% N=15 1% N=7 100% N=1032 City live/on-demand video streaming, including City Council meetings 82% N=845 12% N=123 5% N=50 1% N=12 0% N=5 100% N=1035 City's website: www.ci.wheatridge.co.us 48% N=493 24% N=242 22% N=230 5% N=53 1% N=13 100% N=1030 City website automatic notifications (e.g., community events, calendar listing) 76% N=783 12% N=128 8% N=79 3% N=30 1% N=12 100% N=1031 City of Wheat Ridge social media sites (Facebook, Twitter) 74% N=766 8% N=82 12% N=120 4% N=41 3% N=28 100% N=1038 Wheat Ridge Speaks 88% N=907 7% N=72 3% N=35 1% N=10 1% N=6 100% N=1030 What's Up Wheat Ridge 82% N=845 11% N=114 6% N=58 1% N=9 1% N=6 100% N=1032 Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 76% N=788 9% N=90 9% N=97 3% N=30 3% N=28 100% N=1034 Wheat Ridge Recreation Center's Facebook page 84% N=865 7% N=72 6% N=62 2% N=18 1% N=11 100% N=1029 Community-created Facebook groups/pages about Wheat Ridge 78% N=800 7% N=69 8% N=85 3% N=32 4% N=44 100% N=1030 Neighborhood websites (e.g., NextDoor, etc.) 55% N=565 11% N=109 12% N=127 13% N=132 10% N=102 100% N=1036 Word of mouth 26% N=270 22% N=228 28% N=283 13% N=129 12% N=119 100% N=1028 Table 53: Question 29 without "don't know" responses In a typical month, about how many times, if ever, do you use each of the following social media sites? Never 1-3 times a month Once a week Multiple times a week Daily Total Facebook 41% N=422 11% N=110 6% N=63 13% N=140 29% N=307 100% N=1042 Twitter 77% N=805 7% N=74 4% N=37 3% N=36 9% N=89 100% N=1040 YouTube 29% N=306 17% N=174 13% N=133 23% N=239 18% N=188 100% N=1041 LinkedIn 64% N=660 20% N=210 5% N=56 6% N=59 5% N=47 100% N=1032 NextDoor 58% N=605 17% N=173 13% N=134 9% N=92 4% N=41 100% N=1045 Instagram 62% N=648 5% N=56 6% N=58 7% N=70 20% N=205 100% N=1037 City of Wheat Ridge 2021 Resident Survey Report of Results Page 68 Table 54: Question 29 with "don't know" responses In a typical month, about how many times, if ever, do you use each of the following social media sites? Never 1-3 times a month Once a week Multiple times a week Daily Total Facebook 41% N=422 11% N=110 6% N=63 13% N=140 29% N=307 100% N=1042 Twitter 77% N=805 7% N=74 4% N=37 3% N=36 9% N=89 100% N=1040 YouTube 29% N=306 17% N=174 13% N=133 23% N=239 18% N=188 100% N=1041 LinkedIn 64% N=660 20% N=210 5% N=56 6% N=59 5% N=47 100% N=1032 NextDoor 58% N=605 17% N=173 13% N=134 9% N=92 4% N=41 100% N=1045 Instagram 62% N=648 5% N=56 6% N=58 7% N=70 20% N=205 100% N=1037 Table 55: Question D1 About how long have you lived in Wheat Ridge? Percent of respondents Less than 2 years 16% 2 to 5 years 27% 6 to 10 years 17% 11 to 20 years 16% More than 20 years 24% Total 100% Table 56: Question D2 In what city do you work? (If you work in more than one city, check the box for the city in which you most often work.) Percent of respondents Arvada 6% Aurora 2% Boulder 2% Broomfield 2% Denver 25% Englewood 1% Golden 5% Lakewood 5% Littleton 1% City of Wheat Ridge 2021 Resident Survey Report of Results Page 69 In what city do you work? (If you work in more than one city, check the box for the city in which you most often work.) Percent of respondents Louisville 1% Northglenn 0% Thornton 1% Westminster 2% Wheat Ridge 16% Other 6% Do not work (student, homemaker, retired, etc ) 26% Total 100% Table 57: Question D3 Please check the appropriate box indicating the type of housing unit in which you live. Percent of respondents Detached single-family home 56% Condominium or townhouse 7% Duplex 11% Apartment 26% Mobile home 0% Total 100% Table 58: Question D4 Do you live in senior housing such as an assisted-living or senior living community? Percent of respondents Yes 10% No 90% Total 100% Table 59: Question D5 Do you own or rent your residence? Percent of respondents Own 56% Rent 44% Total 100% City of Wheat Ridge 2021 Resident Survey Report of Results Page 70 Table 60: Question D6 How many people (including yourself) live in your household? Percent of respondents 1 34% 2 41% 3 14% 4 8% 5 3% 6 1% 7 0% Total 100% Average number of household members 2.1 Table 61: Question D7 How many of these household members are 17 or younger? Percent of respondents 0 80% 1 10% 2 8% 3 2% 4 0% 6 0% Total 100% Average number of household members under 18 for households with at least one child under 18 1.6 City of Wheat Ridge 2021 Resident Survey Report of Results Page 71 Table 62: Question D8 Please indicate the number of dogs and cats in your household. (Please write 0 if none.) None 1 2 3 or more Total Dogs 59% 27% 11% 3% 100% Cats 79% 12% 7% 2% 100% Dogs and cats 54% 23% 15% 8% 100% Table 63: Average number of dogs and cats in households with dogs and cats Average number Number of dogs 1.4 Number of cats 1.5 Dogs and cats 1.7 Table 64: Question D9 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Percent of respondents Less than $15,000 5% $15,000 to $24,999 11% $25,000 to $34,999 8% $35,000 to $49,999 13% $50,000 to $74,999 16% $75,000 to $99,999 12% $100,000 to $124,999 10% $125,000 or more 26% Total 100% City of Wheat Ridge 2021 Resident Survey Report of Results Page 72 Table 65: Question D10 What is your age? Percent of respondents 18 to 24 years 1% 25 to 34 years 26% 35 to 44 years 16% 45 to 54 years 14% 55 to 64 years 14% 65 to 74 years 15% 75 years or older 15% Total 100% Table 66: Question D11 What is your race? (Please check all that apply.) Percent of respondents* American Indian or Alaskan Native 3% Asian, Asian Indian, or Pacific Islander 3% Black or African American 3% White 81% Other 5% Prefer not to say 9% *Total may exceed 100% as respondents could select more than one answer. Table 67: Question D12 Are you Hispanic/Spanish/Latino? Percent of respondents Yes 17% No 83% Total 100% City of Wheat Ridge 2021 Resident Survey Report of Results Page 73 Table 68: Question D13 What is your gender? Percent of respondents Female 49% Male 47% Prefer to self-describe 0% Prefer not to say 4% Total 100% Table 69: Question D14 Did you vote in the last election? Percent of respondents Yes 93% No 7% Total 100% City of Wheat Ridge 2021 Resident Survey Report of Results Page 74 Appendix B: Comparisons of Selected Survey Responses Understanding the Tables For most of the questions in the tables that follow, one number appears for each question. Responses have been summarized to show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as excellent or good. The subgroup comparison tables contain the crosstabulations of survey questions by various demographic characteristics. Chi-square or ANOVA tests of significance were applied to these breakdowns of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between groups are due to chance; or in other words, a greater than 95% probability that the differences observed in the selected categories of the sample represent “real” differences among those populations. As subgroups vary in size and each group (and each comparison to another group) has a unique margin of error, statistical testing is used to determine whether differences between subgroups are statistically significant. Each column in the following tables is labeled with a letter for each subgroup being compared. The “Overall” column, which shows the ratings for all respondents, also has a column designation of “(A)”, but no statistical tests were done for the overall rating. For each pair of subgroup ratings within a row (a single question item) that has a statistically significant difference, an uppercase letter denoting significance is shown in the cell with the larger column proportion. The letter denotes the subgroup with the smaller column proportion from which it is statistically different. Subgroups that have no uppercase letter denotation in their column and that are also not referred to in any other column were not statistically different. Comparisons by Council District Highlights  Residents in District 4 gave lower ratings than those in other Districts for the quality of life in Wheat Ridge; overall and as a place to live, work, raise children, and retire. Additionally, compared to other Districts, those in District 4 also:  were slightly more likely to predict that quality of life would decline rather than improve.  gave lower ratings to cleanliness of Wheat Ridge, availability of affordable quality health care, and the overall image or reputation of Wheat Ridge.  were more likely than District 1 and 2 to have lower ratings for the community providing a safe and secure environment for residents of all backgrounds, and lower ratings than all other Districts for providing equal employment opportunities to residents of all backgrounds.  gave the lowest ratings to police response time to both emergency and non-emergency police calls (not code enforcement).  felt less safe in parks and playgrounds, their neighborhood, and their homes.  Were more likely to have reported a crime. City of Wheat Ridge 2021 Resident Survey Report of Results Page 75  Given these lower ratings, it is understandable that those in District 4 were less likely to say they expected to remain in Wheat Ridge for the next 5 years, although 72% said they were likely.  District 3 residents had lower ratings than other Districts for opportunities to attend cultural activities, but higher ratings than Districts 2 and 4 for shopping opportunities. Additionally, compared to other Districts, those in District 3 also:  gave lower ratings to the ease of bicycle travel in Wheat Ridge.  were more likely to prioritize the Police Department focusing on reducing illegal activities committed by youth.  were least likely to consider adding an ADU.  District 1 residents were more likely than others (50%) to have used the library, while District 4 residents were least (22%). Additionally, compared to other Districts, those in District 1 also:  gave the lowest ratings to snow removal services.  gave the highest ratings to community engagement by City staff, police services, the overall quality of the services provided by the City of Wheat Ridge, and the overall direction that Wheat Ridge is taking.  were the strongest proponents of allowing and regulating new ADUs and expanding access to residential recycling and composting services.  Those in Districts 1 and 2 gave higher ratings than residents in District 3 and 4 for the availability of paths and walking, and bike trails. However, those in Districts 3 and 4 were more likely to have used a Wheat Ridge bike/pedestrian path or Clear Creek Trail.  Bus use was more common in Districts 1 and 2, while commuter rail use was higher and considered easier in Districts 3 and 4.  Those in Districts 3 and 4 where more likely to identify homelessness as being a problem in Wheat Ridge, but less likely to feel the City should contribute funding to community-based organizations to provide shelter. City of Wheat Ridge 2021 Resident Survey Report of Results Page 76 Table 70: Question 1 by Council District Please rate each of the following aspects of quality of life in Wheat Ridge: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Wheat Ridge as a place to live 89% 90% D 90% D 84% 88% Your neighborhood as a place to live 84% D 78% D 89% B D 69% 80% Wheat Ridge as a place to raise children 80% D 81% D 88% D 65% 80% Wheat Ridge as a place to work 73% D 66% D 64% D 50% 64% Wheat Ridge as a place to retire 70% 72% D 73% D 60% 69% The physical attractiveness of Wheat Ridge as a whole 65% D 59% 57% 53% 59% Overall quality of life in Wheat Ridge 83% D 84% D 83% D 74% 81% Table 71: Question 2 by Council District Do you think the quality of life in Wheat Ridge is likely to improve, stay the same, or decline over the next 5 years? District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Improve a lot 21% D 17% D 15% D 7% 16% Improve slightly 45% 43% 39% 45% 43% Stay the same 17% 19% 20% 19% 18% Decline slightly 15% 17% 20% 20% 18% Decline a lot 3% 4% 5% 10% A B 6% City of Wheat Ridge 2021 Resident Survey Report of Results Page 77 Table 72: Question 3 by Council District What are your reasons for living in Wheat Ridge? (Please select all that apply.) District 1 District 2 District 3 District 4 Overall I feel safe here 49% 50% 49% 23% 44% I like the school my children attend 7% 6% 13% 5% 8% My job is here 9% 8% 14% 17% 12% I like my neighborhood 59% 52% 66% 41% 55% I like the location in general 77% 73% 80% 69% 75% I like the access to dining and entertainment 39% 25% 25% 20% 27% Housing and rental rates are affordable 25% 31% 24% 41% 29% I've always lived here 9% 11% 12% 15% 12% I have friends and family in the area 30% 26% 30% 26% 28% Small town feel 24% 25% 27% 26% 26% Cost of living is affordable 15% 20% 17% 26% 19% I like that the community is forward-thinking 17% 14% 14% 9% 14% The growing and diverse community 15% 15% 13% 8% 13% None of these 4% 6% 3% 5% 5% Table 73: Question 4 by Council District Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Sense of community 64% 65% 65% 60% 63% Openness and acceptance of the community toward people of diverse backgrounds 60% 54% 57% 59% 58% Cleanliness of Wheat Ridge 63% D 63% D 55% D 44% 57% Overall quality of new development in Wheat Ridge 52% 50% 54% 50% 52% Variety of housing options 57% 53% 54% 53% 54% Overall quality of business and service establishments in Wheat Ridge 66% 59% 60% 64% 62% Shopping opportunities 54% B D 41% 53% B D 44% 48% Opportunities to attend cultural activities 33% C 34% C 24% 37% C 32% Recreational opportunities 74% 70% 76% 68% 72% City of Wheat Ridge 2021 Resident Survey Report of Results Page 78 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Employment opportunities 46% D 36% 41% 32% 39% Educational opportunities 51% 53% D 46% 40% 48% Opportunities to participate in social events and activities 58% C 50% 47% 51% 51% Opportunities to volunteer 62% D 62% D 53% 44% 56% Opportunities to participate in civic matters 66% C D 56% D 54% 45% 56% Availability of parks 84% 81% 89% B 89% B 86% Availability of paths and walking trails 75% 79% 87% A B 91% A B 82% Availability of bike trails 69% 74% 82% A B 88% A B 78% Availability of affordable quality housing 36% 39% 33% 40% 37% Availability of affordable quality child care 42% 31% 31% 31% 34% Availability of affordable quality health care 63% D 67% D 66% D 48% 62% Availability of affordable quality food 72% B 63% 66% 67% 67% Availability of preventive health services 66% 63% 65% 57% 63% Air quality 58% 60% 61% 53% 58% Quality of overall natural environment in Wheat Ridge 70% 66% 76% B 69% 70% Overall image or reputation of Wheat Ridge 72% D 67% D 70% D 59% 67% City of Wheat Ridge 2021 Resident Survey Report of Results Page 79 Table 74: Question 5 by Council District Please rate your community on each of the following: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Making all residents feel welcome 64% 66% 66% 63% 65% Helping new residents feel connected and integrated 53% 44% 54% B 46% 49% Attracting people from diverse backgrounds 40% 41% 41% 40% 41% Valuing residents from diverse backgrounds 51% D 48% 45% 40% 47% Demonstrating respect for residents of different cultures and belief systems 56% 56% 50% 52% 54% Treating all residents fairly 60% 60% 56% 58% 59% Providing a safe and secure environment for residents of all backgrounds 60% D 61% D 56% 48% 57% Respecting individual cultural beliefs and values 64% 58% 58% 57% 60% Providing equal employment opportunities to residents of all backgrounds 66% D 57% D 58% D 41% 55% Providing equal access to housing for residents of all backgrounds 64% B 51% 58% 58% 57% Making all residents feel welcome in business establishments 74% D 68% 74% D 63% 70% Welcoming residents from all backgrounds to participate in local government and community decision-making 61% 61% D 63% D 49% 59% Table 75: Question 6 by Council District Please indicate how likely or unlikely you are to do each of the following: (Percent rating as "very likely" or "somewhat likely") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Recommend living in Wheat Ridge to someone who asks 88% 88% 89% D 82% 87% Remain in Wheat Ridge for the next five years 85% D 85% D 88% D 72% 83% City of Wheat Ridge 2021 Resident Survey Report of Results Page 80 Table 76: Question 7 by Council District Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Used Wheat Ridge Recreation Center 36% 40% 41% 39% 39% Participated in a recreation program or activity 28% 34% 28% 27% 30% Used a Wheat Ridge park or trail 86% 85% 86% 89% 86% Visited the Anderson Building for a reason not related to the outdoor pool 15% 21% A C 14% 20% 18% Used a Wheat Ridge bike/pedestrian path 76% 74% 82% B 84% A B 79% Used Clear Creek Trail 57% 64% 70% A 82% A B C 67% Attended a (virtual) meeting of local city officials or other local public meeting 14% 20% 15% 21% 18% Watched a meeting of local city officials (on cable television, YouTube, etc.) 16% 25% A 21% 22% 21% Participated in a senior program 12% 14% D 12% D 6% 12% Dined at a Wheat Ridge restaurant (other than fast food) 88% 90% C 83% 87% 87% Used the Wheat Ridge Library 50% B C D 41% D 35% D 22% 38% Attended a Wheat Ridge festival or special event 40% 45% 39% 46% 42% Ridden an RTD bus 29% D 28% D 23% 19% 25% Ridden the G-Line from the Wheat Ridge-Ward station 12% 18% 25% A 29% A B 21% City of Wheat Ridge 2021 Resident Survey Report of Results Page 81 Table 77: Question 8 by Council District Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Condition of city streets 51% 45% 50% 53% 49% Access to mass transit 72% B 63% 64% 71% 67% Ease of car travel in Wheat Ridge 77% 73% 72% 71% 73% Ease of bus travel in Wheat Ridge 65% 61% 58% 70% 62% Ease of commuter rail use in Wheat Ridge 41% 51% 56% A 69% A B C 53% Ease of walking in Wheat Ridge 67% B 58% 60% 62% 62% Ease of bicycle travel in Wheat Ridge 71% B 58% 68% B 72% B 66% Traffic flow on major streets 47% D 40% 45% 36% 42% Table 78: Question 9: Quality by Council District The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Snow removal 57% 66% A 70% A 68% A 65% Street repair and maintenance 50% 42% 44% 46% 45% Street cleaning 63% D 55% D 61% D 43% 56% Traffic enforcement 65% D 60% 59% 55% 60% Code enforcement (junk vehicles, weed control, trash, outside storage) 39% 42% 44% 35% 41% Animal control 69% 71% 69% 63% 68% Land use, planning and zoning 42% 43% 39% 46% 43% Building permits 44% 50% 48% 47% 48% City of Wheat Ridge 2021 Resident Survey Report of Results Page 82 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Building inspections 49% 50% 48% 47% 49% Maintenance of existing city parks 84% 79% 82% 78% 80% Maintenance of open space and trails 83% D 79% D 82% D 72% 79% Recreation programs 78% 80% 75% 85% C 79% Recreation facilities 81% 88% C 80% 85% 84% Community/public art 40% 38% 41% 47% 41% Services/programs for youth 67% D 55% 60% 48% 58% Services/programs for seniors 63% 70% 64% 67% 66% Municipal court 66% 70% C 52% 58% 62% Public information services 59% 59% 50% 49% 55% Community engagement by City staff 60% B C D 46% 46% 45% 49% Policing services 78% C D 71% D 64% 60% 69% Police response time to emergency police calls (not code enforcement) 82% D 83% D 86% D 68% 80% Police response time to non-emergency police calls (not code enforcement) 74% D 73% D 74% D 56% 69% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 59% 59% 58% 47% 56% Community-oriented policing 52% 60% 56% 50% 55% City of Wheat Ridge 2021 Resident Survey Report of Results Page 83 Table 79: Question 9: Importance by Council District The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Snow removal 86% 84% 88% 89% 87% Street repair and maintenance 88% 91% 92% 96% A B 91% Street cleaning 62% 60% 57% 57% 59% Traffic enforcement 68% 69% 68% 67% 68% Code enforcement (junk vehicles, weed control, trash, outside storage) 61% 59% 67% 60% 62% Animal control 60% 63% 66% 64% 63% Land use, planning and zoning 77% 81% C 72% 74% 76% Building permits 78% D 77% D 70% 62% 73% Building inspections 81% 73% 73% 76% 76% Maintenance of existing city parks 89% 87% 90% 87% 88% Maintenance of open space and trails 87% 89% 89% 83% 87% Recreation programs 60% 64% 69% 60% 63% Recreation facilities 67% 74% 75% 73% 72% Community/public art 51% C 43% 37% 47% 44% Services/programs for youth 81% 78% 80% 85% 80% Services/programs for seniors 76% 77% 79% 80% 77% Municipal court 72% 76% 77% 79% 76% Public information services 65% 76% A 73% 68% 71% Community engagement by City staff 60% 66% 61% 63% 62% Policing services 85% 84% 86% 81% 84% Police response time to emergency police calls (not code enforcement) 97% 95% 96% 96% 96% Police response time to non-emergency police calls (not code enforcement) 77% 83% 82% 85% A 82% City of Wheat Ridge 2021 Resident Survey Report of Results Page 84 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 86% 82% 89% B 87% 86% Community-oriented policing 79% B 68% 80% B 71% 74% Table 80: Question 10 by Council District Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? 82% B C D 72% 71% 70% 73% Table 81: Question 11 by Council District How would you rate the overall performance of the Wheat Ridge city government: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) How would you rate the overall performance of the Wheat Ridge city government? 71% 65% 67% 62% 66% Table 82: Question 12 by Council District Please rate the following aspects of Wheat Ridge city government performance: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) The extent to which Wheat Ridge elected officials act in the best interest of the community at large 69% C 64% 56% 62% 62% The quality of work performed by City of Wheat Ridge employees 83% B C 74% 74% 75% 76% The value of services for the taxes paid to Wheat Ridge 58% 61% 56% 53% 57% The overall direction that Wheat Ridge is taking 68% B C D 54% 58% 49% 57% City of Wheat Ridge 2021 Resident Survey Report of Results Page 85 Please rate the following aspects of Wheat Ridge city government performance: (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) The job Wheat Ridge does at informing residents on major issues within the community 52% C 51% 42% 52% 49% The job Wheat Ridge government does at welcoming resident involvement 61% C D 53% 43% 45% 50% Table 83: Question 13 by Council District In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? (Percent rating as "yes"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? 39% 34% 39% 37% 37% Table 84: Question 14 by Council District What was your impression of the City of Wheat Ridge employee(s) overall? (Percent rating as "excellent" or "good"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Knowledge 82% 86% 77% 79% 81% Responsiveness 81% 82% 74% 71% 77% Courtesy 85% D 88% D 81% 70% 82% Making you feel valued 78% D 78% D 72% 60% 73% Overall impression 80% D 85% D 76% 66% 77% City of Wheat Ridge 2021 Resident Survey Report of Results Page 86 Table 85: Question 15 by Council District Please rate how safe you feel in the following areas in Wheat Ridge (Percent rating as "very safe" or "somewhat safe") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Parks and playgrounds 87% D 87% D 85% D 77% 84% Recreation centers 93% 90% 97% B 94% 93% In your neighborhood 86% B D 78% 84% D 73% 80% In your home 90% D 92% D 94% D 82% 90% On the trail system 86% B C D 72% 76% 71% 76% On roadways 74% 70% 73% 75% 72% Retail/commercial areas 83% 84% 84% 79% 82% Table 86: Question 16 by Council District Please indicate whether or not each of the following has applied to you in the last 12 months (Percent rating as "yes") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Household member was a victim of a crime in Wheat Ridge 9% 11% 14% 19% A B 13% Reported a crime to the police in Wheat Ridge 17% 21% 18% 37% A B C 22% City of Wheat Ridge 2021 Resident Survey Report of Results Page 87 Table 87: Question 17 by Council District How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Solving violent crimes 80% D 76% 79% D 69% 77% Solving property crimes 39% 44% D 45% D 34% 41% Reducing illegal activities committed by youth 32% 31% 42% A B D 29% 34% Reducing illegal drug activity 39% 43% 51% A 48% 45% Enforcement of traffic laws 22% 24% D 23% 16% 22% Code enforcement (junk vehicles, weed control, trash, etc.) 23% D 17% 18% 15% 18% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 46% B D 29% 42% B D 31% 37% Table 88: Question 18 by Council District How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? (Percent rating as "high priority" or "medium priority") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Better connection with the community (i.e., community forums, events) 85% 83% 87% 82% 84% Increased visibility of police 71% 72% 79% A 76% 74% Additional City resources directed towards crime-related mental health issues in the community 92% 94% 90% 91% 92% Greater accessibility to police and police-related information 80% 74% 83% B 77% 79% More community policing officers (problem solving at a community level such as neighborhood problems) 82% B 74% 87% B D 77% 80% Adding officers in public schools 59% 51% 60% 58% 57% City of Wheat Ridge 2021 Resident Survey Report of Results Page 88 How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? (Percent rating as "high priority" or "medium priority") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Adding surveillance cameras in high crime areas 71% 76% 81% A 81% A 77% Table 89: Question 19 by Council District When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.) District 1 District 2 District 3 District 4 Overall It is convenient; on my way to or from work or near my home 49% 48% 44% 55% 49% I like the range of quality goods and services 53% 48% 49% 39% 48% Desired item is not available in Wheat Ridge 71% 67% 72% 68% 69% It is more affordable 12% 15% 17% 11% 14% Visit a mall or other major retailers 42% 45% 49% 45% 46% I shop online 57% 61% 60% 54% 58% Other 9% 12% 6% 12% 10% *Total may exceed 100% as respondents could select more than one answer. Respondents who selected “don’t shop outside of Wheat Ridge” were removed from the total since they should have skipped the question. Statistical testing was not performed. Table 90: Question 20 by Council District For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: (Percent rating as "very frequently" or "somewhat frequently"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Grocery shopping 83% 83% 89% 82% 84% Health services 39% 44% 51% A 42% 44% Meals and entertainment 64% B 56% 70% B 64% B 63% Household items 58% 52% 59% 57% 56% Computers and electronics 8% 12% 14% A 10% 11% General retail (shoes, drug stores, clothing, etc.) 35% 37% 42% 42% 39% City of Wheat Ridge 2021 Resident Survey Report of Results Page 89 Table 91: Question 21 by Council District How much do you agree or disagree that the City of Wheat Ridge should do each of the following? (Percent rating as "strongly agree" or "somewhat agree"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Promote efforts to revitalize Wheat Ridge's housing areas 78% 74% 73% 77% 75% Promote efforts to revitalize Wheat Ridge's business areas 88% B 80% 83% 91% B C 85% Strengthen Wheat Ridge's community image and identity 80% C 75% 70% 75% 75% Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 83% 82% 83% 89% 84% Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 81% 83% 84% 91% A B 84% Promote efforts to attract new jobs 83% 77% 83% 83% 81% Table 92: Question 22 by Council District To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? (Percent rating as "major problem" or "moderate problem"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? 68% 69% 84% A B 89% A B 77% Table 93: Question 23 by Council District How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Job training programs 67% 61% 59% 66% 63% Mental health programs 86% 85% 81% 84% 84% Substance abuse programs 86% 80% 79% 81% 81% Shelters for severe weather 80% C D 79% C D 70% 70% 75% City of Wheat Ridge 2021 Resident Survey Report of Results Page 90 How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Housing/rental assistance programs 72% C 70% 62% 63% 67% Supportive housing, which combines housing with services such as job training and substance abuse treatment 81% C 77% 71% 76% 76% Table 94: Question 24 by Council District Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? (Percent rating as "strongly support" or "somewhat support"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Allowing and regulating existing ADUs 72% C 70% C 61% 68% 68% Allowing and regulating new ADUs 72% B C D 64% 61% 59% 64% Table 95: Question 25 by Council District If ADUs were allowed, how important to you, if at all, would each of the following regulations be? (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Ensure the ADU is architecturally compatible with the existing home 63% 74% A C 65% 69% 68% Restrict the size of the ADU 50% 58% 65% A 56% 58% Limit the number of people allowed to live in the ADU 68% 74% D 76% D 61% 71% Require the property owner to live in either the main house or ADU 58% 63% 66% D 56% 61% Require off-street parking 52% 61% 69% A B D 52% 59% City of Wheat Ridge 2021 Resident Survey Report of Results Page 91 Table 96: Question 26 by Council District How likely, if at all, would you be to consider adding an ADU for each of the following reasons? (Percent rating as "very likely" or "somewhat likely"). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) For an elderly family member 71% 82% A C 66% 78% C 74% For a disabled family member 67% 82% A C 62% 76% C 72% For an adult child 57% C 54% C 42% 57% C 52% For visitors 59% B C 49% C 34% 57% C 49% For my own personal use 60% B C 50% 46% 54% 52% For rental income 57% C 56% C 43% 52% 52% Table 97: Question 27 by Council District How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Expanding access to residential recycling and composting services 71% B C D 62% 61% 62% 64% Implementing organized trash hauling in neighborhoods 61% 59% 56% 59% 59% Promoting use of drought-tolerant and native landscaping 62% D 64% C D 54% 50% 58% Establishing a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system 49% C 50% C 39% 42% 45% Encouraging biking or walking, instead of automobile use 51% 50% 45% 43% 47% Ensuring availability of and access to public transit 71% B C 60% 62% 66% 64% Implementing energy efficiency improvements for city facilities 64% 63% 62% 62% 62% City of Wheat Ridge 2021 Resident Survey Report of Results Page 92 How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Requiring green building practices for new commercial and residential construction 63% 65% C 56% 62% 62% Promoting renewable energy (wind or solar) in the community 66% C 69% C D 58% 59% 63% Promoting renewable energy (wind or solar) in the home 63% C 61% 54% 57% 59% Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 80% C 75% 70% 75% 75% Table 98: Question 28 by Council District In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) City Quarterly "Connections” Newsletter 64% 75% A 76% A 75% A 72% Parks and Recreation Activity Guide 58% 52% 59% 61% 57% Denver Post 41% 42% 35% 41% 40% Denver Post YourHub 12% 17% 18% 14% 15% Jeffco Transcript 20% 28% A 34% A 27% 28% Neighborhood Gazette 79% B D 69% 76% D 62% 72% Denver Gazette 21% C D 17% 13% 11% 16% Radio news 37% 49% A 43% 46% A 44% Television news 56% 58% 66% A B 59% 60% WRTV8 (Government Access Channel) 10% 17% A 19% A 18% A 16% City live/on-demand video streaming, including City Council meetings 16% 20% 18% 20% 18% City of Wheat Ridge 2021 Resident Survey Report of Results Page 93 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) City's website: www.ci.wheatridge.co.us 46% 55% 50% 58% A 52% City website automatic notifications (e.g., community events, calendar listing) 23% 26% 20% 26% 24% City of Wheat Ridge social media sites (Facebook, Twitter) 28% 24% 23% 32% B C 26% Wheat Ridge Speaks 11% 15% 11% 10% 12% What's Up Wheat Ridge 23% C D 22% C D 12% 12% 18% Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 26% C 23% 18% 29% C 24% Wheat Ridge Recreation Center's Facebook page 20% C 17% C 10% 17% 16% Community-created Facebook groups/pages about Wheat Ridge 23% 24% 21% 22% 22% Neighborhood websites (e.g., NextDoor, etc.) 47% 44% 53% B D 38% 45% Word of mouth 75% 72% 80% B D 68% 74% Table 99: Question 29 by Council District In a typical month, about how many times, if ever, do you use each of the following social media sites? (Percent rating as at least once). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Facebook 63% C 59% 53% 65% C 59% Twitter 19% 22% 27% A 25% 23% YouTube 68% 67% 69% 81% A B C 71% LinkedIn 38% 40% 33% 33% 36% NextDoor 45% D 43% D 50% D 27% 42% City of Wheat Ridge 2021 Resident Survey Report of Results Page 94 In a typical month, about how many times, if ever, do you use each of the following social media sites? (Percent rating as at least once). District 1 District 2 District 3 District 4 Overall (A) (B) (C) (D) (A) Instagram 38% 38% 33% 43% C 38% City of Wheat Ridge 2021 Resident Survey Report of Results Page 95 Comparisons by Tenure, Type of Housing Unit and Household Income Highlights  Renters gave lower ratings than homeowners for the quality of life in Wheat Ridge; overall and as a place to live, work, raise children and retire.  Renters were more optimistic than homeowners about new development, the overall quality of business and service establishments in Wheat Ridge, shopping opportunities, the availability of affordable quality housing and childcare, and access to mass transit. They are also more likely to shop for household items, computers and electronics, and general retail items (shoes, drug stores, clothing, etc.) in the city.  Renters were more supportive than homeowners of the City contributing funding to community-based organizations that provide each services to the homeless population - although a majority of both groups felt this was very important.  While renters could not add an ADU, they were more likely than homeowner to say they would consider adding one to house for a family member, visitor, or renter. Homeowners were more likely to want limits on the number of people in an ADU and to require the property owner to live in either the main house or ADU.  Homeowners were slightly more likely to expect an improvement in quality of life in Wheat Ridge in the next 5 years. They gave higher ratings than renters for the quality of overall natural environment in Wheat Ridge, for the community making all residents feel welcome, for helping new residents feel connected and integrated, and elected officials act in the best interest of the community at large. They were more likely to have used Wheat Ridge parks and trails, to have used the City's newsletters and guides for information, and to generally use NextDoor, LinkedIn and Instagram.  There were fewer differences between those living in multi-family homes versus single family homes than comparing renters to homeowners, but where differences existed, rating by those in multi-family homes paralleled renters and those in single-family homes paralleled homeowners.  Respondents were categorized into four income brackets based on household income: less than $25,000 (lower income), $25,000- $49,999 (middle-low), $50,000-$99,999 (middle-high) and $100,000 or more (highest). It should be noted these categories do not consider how many people are in the household or respondent age, and these characteristics likely contribute to less clear patterns in the comparisons (e.g., a single person with a $40,000 income may be more like a family with $70,000 or a family with $40,000 may be more like a single person with $20,000 - that $40,000 income may represent different levels of income restraints).  Those with the highest incomes ($100,000 or more) gave the lowest scores for the physical attractiveness of Wheat Ridge as a whole, but higher scores for Wheat Ridge and their neighborhood as a place to live. Those with the highest incomes had the lowest ratings for the shopping opportunities and the quality of business and service establishments in Wheat Ridge. They were the most likely to feel safe in parks, playgrounds, their neighborhoods, and commercial areas. They were most likely to want regulations on ADUs and least likely to consider adding an ADU. City of Wheat Ridge 2021 Resident Survey Report of Results Page 96  Those with middle-high incomes had the highest ratings for employment opportunities, opportunities to participate in social events and activities, availability of parks, paths and walking trails, affordable quality childcare, and equal employment opportunities to residents of all backgrounds. They also had the highest rating for ease of bicycle travel in Wheat Ridge.  Those in the two highest brackets where more likely to give better ratings to the quality of the services provided by the City of Wheat Ridge and the value of services for the taxes paid to Wheat Ridge.  Those with middle-low incomes gave the lowest ratings for many of the City's services; including building permits and inspections, and policing services.  Those in the middle incomes ($25,000 to $99,999) were slightly more likely to think quality of life in Wheat Ridge would decline over the next 5 years, while those in the lower income bracket were more likely to expect it to remain the same and those with the highest incomes were more likely to predict an improvement.  Those with the lowest incomes were most likely to have participated in a senior program (32%) compared to those in other income brackets (12% or less had participated). They were also more likely to have used the library and the bus. They had the lowest ratings for animal control and the highest for traffic enforcement. They were most likely to want to see a police emphasis on reducing illegal activities committed by youth, reducing illegal drug activity, and the enforcement of traffic laws as well as increased visibility of police, greater accessibility to police and police-related information, and adding officers in public schools and surveillance cameras in high crime areas. City of Wheat Ridge 2021 Resident Survey Report of Results Page 97 Table 100: Question 1 by Housing Tenure, Type of Housing Unit, and Household Income Please rate each of the following aspects of quality of life in Wheat Ridge: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Wheat Ridge as a place to live 86% 90% A 90% 86% 85% 89% 86% 92% A C 88% Your neighborhood as a place to live 73% 85% A 87% B 71% 74% 74% 80% 86% A B 80% Wheat Ridge as a place to raise children 76% 82% A 86% B 70% 83% 75% 79% 82% 80% Wheat Ridge as a place to work 63% 65% 65% 62% 67% 59% 68% 61% 64% Wheat Ridge as a place to retire 66% 72% A 73% B 65% 80% B D 65% 72% 63% 69% The physical attractiveness of Wheat Ridge as a whole 67% B 52% 56% 62% 65% D 62% D 63% D 50% 59% Overall quality of life in Wheat Ridge 76% 85% A 86% B 75% 82% B 72% 84% B 84% B 81% Table 101: Question 2 by Housing Tenure, Type of Housing Unit, and Household Income Do you think the quality of life in Wheat Ridge is likely to improve, stay the same, or decline over the next 5 years? Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Improve a lot 12% 18% A 20% B 10% 11% 8% 14% B 25% A B C 16% Improve slightly 45% 41% 38% 48% A 43% 46% 40% 43% 43% Stay the same 20% 17% 18% 19% 27% B D 18% 19% 15% 18% Decline slightly 17% 19% 19% 17% 16% 21% 19% 15% 18% Decline a lot 6% 5% 5% 6% 2% 7% A D 8% A D 3% 6% City of Wheat Ridge 2021 Resident Survey Report of Results Page 98 Table 102: Question 3 by Housing Tenure, Type of Housing Unit, and Household Income What are your reasons for living in Wheat Ridge? (Please select all that apply.) Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall I feel safe here 40% 46% 48% 38% 51% 29% 45% 48% 44% I like the school my children attend 4% 11% 11% 4% 4% 4% 8% 11% 8% My job is here 17% 8% 9% 15% 9% 14% 17% 8% 12% I like my neighborhood 47% 62% 64% 44% 50% 42% 57% 65% 55% I like the location in general 68% 80% 81% 67% 63% 74% 71% 86% 75% I like the access to dining and entertainment 25% 29% 28% 26% 24% 26% 27% 31% 27% Housing and rental rates are affordable 46% 17% 17% 44% 38% 34% 28% 25% 29% I've always lived here 6% 16% 15% 8% 11% 19% 10% 8% 12% I have friends and family in the area 26% 31% 30% 26% 26% 30% 32% 25% 28% Small town feel 24% 27% 27% 24% 32% 24% 22% 26% 26% Cost of living is affordable 23% 16% 15% 25% 31% 18% 17% 16% 19% I like that the community is forward-thinking 14% 14% 13% 15% 21% 14% 13% 12% 14% The growing and diverse community 12% 14% 14% 12% 15% 11% 14% 14% 13% None of these 7% 3% 3% 6% 5% 8% 5% 3% 5% Table 103: Question 4 by Housing Tenure, Type of Housing Unit, and Household Income Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Sense of community 66% 62% 63% 64% 72% C 62% 60% 64% 63% Openness and acceptance of the community toward people of diverse backgrounds 58% 57% 58% 57% 62% B 50% 63% B 56% 58% Cleanliness of Wheat Ridge 58% 56% 61% B 52% 64% B 53% 60% 55% 57% Overall quality of new development in Wheat Ridge 55% B 48% 49% 54% 61% B 42% 55% B 51% B 52% City of Wheat Ridge 2021 Resident Survey Report of Results Page 99 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Variety of housing options 54% 55% 55% 54% 54% 51% 59% 53% 54% Overall quality of business and service establishments in Wheat Ridge 72% B 55% 57% 69% A 61% 70% D 70% D 53% 62% Shopping opportunities 59% B 39% 37% 60% A 61% D 55% D 52% D 35% 48% Opportunities to attend cultural activities 37% B 28% 25% 40% A 48% B C D 31% 34% D 24% 32% Recreational opportunities 71% 72% 73% 70% 60% 72% A 77% A 74% A 72% Employment opportunities 40% 37% 36% 41% 30% 29% 52% A B D 39% 39% Educational opportunities 44% 51% 49% 46% 55% B 39% 54% B 45% 48% Opportunities to participate in social events and activities 53% 50% 49% 53% 48% 48% 61% A B D 46% 51% Opportunities to volunteer 49% 61% A 61% B 50% 53% 53% 60% 56% 56% Opportunities to participate in civic matters 53% 58% 58% 53% 51% 50% 60% 58% 56% Availability of parks 83% 87% 85% 86% 77% 85% A 92% A B 86% A 86% Availability of paths and walking trails 82% 83% 82% 83% 76% 82% 88% A D 82% 82% Availability of bike trails 78% 78% 76% 80% 76% 79% 82% 75% 78% Availability of affordable quality housing 42% B 33% 32% 43% A 44% B D 32% 39% 34% 37% Availability of affordable quality child care 42% B 30% 34% 35% 44% B D 20% 44% B D 28% 34% Availability of affordable quality health care 58% 65% 63% 60% 64% B 50% 61% B 68% B 62% Availability of affordable quality food 66% 67% 68% 65% 69% 63% 71% 65% 67% Availability of preventive health services 61% 64% 65% 60% 65% 56% 65% 64% 63% City of Wheat Ridge 2021 Resident Survey Report of Results Page 100 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Air quality 57% 58% 57% 58% 57% 52% 53% 66% B C 58% Quality of overall natural environment in Wheat Ridge 66% 73% A 72% 67% 61% 65% 74% A 75% A B 70% Overall image or reputation of Wheat Ridge 66% 68% 68% 66% 69% 70% 68% 65% 67% Table 104: Question 5 by Housing Tenure, Type of Housing Unit, and Household Income Please rate your community on each of the following: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Making all residents feel welcome 60% 68% A 69% B 59% 64% 56% 69% B 68% B 65% Helping new residents feel connected and integrated 43% 54% A 51% 45% 45% 37% 56% B 50% B 49% Attracting people from diverse backgrounds 43% 39% 34% 49% A 55% B D 34% 44% 35% 41% Valuing residents from diverse backgrounds 48% 46% 45% 48% 54% D 42% 50% 43% 47% Demonstrating respect for residents of different cultures and belief systems 51% 56% 54% 54% 59% B 45% 57% B 53% 54% Treating all residents fairly 56% 61% 60% 57% 59% 49% 62% B 62% B 59% Providing a safe and secure environment for residents of all backgrounds 55% 58% 60% B 52% 56% 45% 58% B 63% B 57% Respecting individual cultural beliefs and values 57% 61% 59% 59% 66% 57% 57% 60% 60% Providing equal employment opportunities to residents of all backgrounds 54% 56% 52% 57% 51% 48% 65% A B D 52% 55% Providing equal access to housing for residents of all backgrounds 58% 55% 55% 59% 57% 50% 65% B 55% 57% City of Wheat Ridge 2021 Resident Survey Report of Results Page 101 Please rate your community on each of the following: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Making all residents feel welcome in business establishments 64% 74% A 75% B 63% 70% 61% 72% B 74% B 70% Welcoming residents from all backgrounds to participate in local government and community decision-making 56% 62% 60% 58% 61% 50% 64% B 60% 59% Table 105: Question 6 by Housing Tenure, Type of Housing Unit, and Household Income Please indicate how likely or unlikely you are to do each of the following: (Percent rating as "very likely" or "somewhat likely") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Recommend living in Wheat Ridge to someone who asks 84% 89% A 89% B 84% 89% B 78% 87% B 90% B 87% Remain in Wheat Ridge for the next five years 73% 91% A 89% B 75% 87% B 76% 82% 85% B 83% Table 106: Question 7 by Housing Tenure, Type of Housing Unit, and Household Income Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Used Wheat Ridge Recreation Center 33% 45% A 43% B 35% 34% 27% 48% A B 43% B 39% Participated in a recreation program or activity 23% 35% A 35% B 23% 25% 21% 31% B 35% A B 30% Used a Wheat Ridge park or trail 80% 92% A 91% B 81% 66% 84% A 91% A B 95% A B 86% Visited the Anderson Building for a reason not related to the outdoor pool 15% 19% 19% 16% 17% 15% 20% 17% 18% Used a Wheat Ridge bike/pedestrian path 73% 84% A 83% B 74% 54% 77% A 85% A B 88% A B 79% City of Wheat Ridge 2021 Resident Survey Report of Results Page 102 Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Used Clear Creek Trail 59% 74% A 73% B 61% 45% 66% A 74% A 76% A B 67% Attended a (virtual) meeting of local city officials or other local public meeting 12% 22% A 20% B 15% 13% 18% 18% 19% 18% Watched a meeting of local city officials (on cable television, YouTube, etc.) 22% 21% 19% 25% A 27% D 22% 24% D 16% 21% Participated in a senior program 15% B 9% 8% 17% A 32% B C D 12% D 9% D 4% 12% Dined at a Wheat Ridge restaurant (other than fast food) 86% 88% 88% 86% 74% 87% A 90% A 92% A 87% Used the Wheat Ridge Library 40% 38% 39% 38% 47% B D 32% 41% 36% 38% Attended a Wheat Ridge festival or special event 40% 44% 43% 41% 43% 37% 50% B D 39% 42% Ridden an RTD bus 27% 24% 22% 29% A 34% C D 28% 25% 21% 25% Ridden the G-Line from the Wheat Ridge-Ward station 21% 21% 18% 24% A 20% 18% 26% 20% 21% Table 107: Question 8 by Housing Tenure, Type of Housing Unit, and Household Income Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Condition of city streets 51% 48% 49% 49% 44% 44% 54% A B 53% A B 49% Access to mass transit 72% B 63% 66% 68% 69% 67% 71% D 63% 67% Ease of car travel in Wheat Ridge 71% 74% 74% 72% 65% 73% 73% 78% A 73% City of Wheat Ridge 2021 Resident Survey Report of Results Page 103 Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Ease of bus travel in Wheat Ridge 63% 61% 64% 60% 61% 62% 62% 65% 62% Ease of commuter rail use in Wheat Ridge 51% 54% 54% 51% 48% 59% 56% 50% 53% Ease of walking in Wheat Ridge 65% 59% 59% 65% 59% 71% A D 65% D 56% 62% Ease of bicycle travel in Wheat Ridge 65% 67% 65% 69% 57% 58% 80% A B D 67% 66% Traffic flow on major streets 46% B 39% 42% 42% 41% 32% 44% B 48% B 42% Table 108: Question 9: Quality by Housing Tenure, Type of Housing Unit, and Household Income The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Snow removal 63% 66% 66% 63% 64% 63% 66% 67% 65% Street repair and maintenance 46% 45% 48% 42% 36% 35% 54% A B 50% A B 45% Street cleaning 55% 56% 58% 53% 49% 49% 63% A B 58% 56% Traffic enforcement 59% 60% 61% 58% 52% 55% 63% A 65% A B 60% Code enforcement (junk vehicles, weed control, trash, outside storage) 45% B 37% 39% 42% 51% B D 33% 42% 40% 41% Animal control 69% 68% 68% 68% 71% 63% 70% 70% 68% Land use, planning and zoning 50% B 38% 39% 49% A 51% B 29% 49% B 44% B 43% Building permits 52% 46% 44% 55% 61% B 27% 51% B 52% B 48% Building inspections 47% 49% 49% 47% 52% B 32% 48% B 57% B 49% City of Wheat Ridge 2021 Resident Survey Report of Results Page 104 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Maintenance of existing city parks 78% 83% 83% B 77% 69% 77% 87% A B 85% A B 80% Maintenance of open space and trails 75% 82% A 82% 76% 69% 71% 87% A B 83% A B 79% Recreation programs 77% 81% 79% 79% 79% 72% 82% B 82% B 79% Recreation facilities 81% 86% A 85% 82% 79% 78% 84% 89% A B 84% Community/public art 45% 39% 36% 50% A 55% B D 36% 47% D 34% 41% Services/programs for youth 54% 61% 59% 57% 49% 52% 65% 62% 58% Services/programs for seniors 66% 68% 68% 66% 61% 66% 66% 77% A 66% Municipal court 62% 62% 60% 64% 70% 54% 66% 57% 62% Public information services 55% 54% 54% 55% 54% 50% 57% 56% 55% Community engagement by City staff 44% 52% 50% 47% 56% 40% 49% 51% 49% Policing services 68% 70% 71% 66% 69% B 55% 72% B 74% B 69% Police response time to emergency police calls (not code enforcement) 82% 78% 78% 82% 75% 80% 81% 82% 80% Police response time to non-emergency police calls (not code enforcement) 67% 71% 71% 67% 69% 57% 76% B 70% B 69% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 55% 57% 56% 57% 68% B 49% 56% 56% 56% Community-oriented policing 54% 55% 56% 53% 60% B 41% 57% B 59% B 55% City of Wheat Ridge 2021 Resident Survey Report of Results Page 105 Table 109: Question 9: Importance by Housing Tenure, Type of Housing Unit, and Household Income The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Snow removal 87% 86% 84% 90% A 88% 94% C D 86% 82% 87% Street repair and maintenance 90% 93% 92% 91% 89% 89% 90% 94% 91% Street cleaning 66% B 54% 54% 65% A 71% D 61% D 64% D 51% 59% Traffic enforcement 71% 66% 65% 73% A 83% C D 75% D 70% D 56% 68% Code enforcement (junk vehicles, weed control, trash, outside storage) 60% 64% 64% 59% 70% B 58% 61% 61% 62% Animal control 71% B 57% 60% 67% 85% B C D 61% 63% 56% 63% Land use, planning and zoning 68% 82% A 82% B 69% 75% 74% 77% 79% 76% Building permits 67% 76% A 77% B 66% 76% 75% 70% 72% 73% Building inspections 76% 76% 75% 77% 82% D 81% D 79% D 70% 76% Maintenance of existing city parks 86% 90% 91% B 85% 73% 90% A 89% A 93% A 88% Maintenance of open space and trails 88% 88% 88% 87% 79% 88% A 87% A 91% A 87% Recreation programs 63% 63% 64% 62% 68% 57% 64% 65% 63% Recreation facilities 73% 72% 73% 71% 75% 65% 70% 77% B 72% Community/public art 47% 42% 43% 45% 50% 41% 41% 48% 44% Services/programs for youth 84% 79% 80% 81% 84% 82% 81% 80% 80% Services/programs for seniors 82% B 74% 77% 78% 83% 75% 78% 76% 77% Municipal court 79% 75% 73% 80% A 86% D 78% D 79% D 68% 76% City of Wheat Ridge 2021 Resident Survey Report of Results Page 106 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Public information services 71% 71% 69% 74% 74% 72% 71% 69% 71% Community engagement by City staff 57% 66% A 62% 62% 66% 60% 62% 63% 62% Policing services 83% 85% 88% B 79% 90% B 75% 86% B 84% B 84% Police response time to emergency police calls (not code enforcement) 96% 96% 96% 95% 95% 92% 96% B 98% B 96% Police response time to non-emergency police calls (not code enforcement) 83% 80% 82% 81% 87% B 77% 84% 79% 82% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 88% 84% 86% 85% 88% 89% 83% 85% 86% Community-oriented policing 74% 74% 74% 74% 79% 72% 79% D 70% 74% Table 110: Question 10 by Housing Tenure, Type of Housing Unit, and Household Income Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? 71% 75% 75% 71% 69% 66% 79% A B 76% B 73% Table 111: Question 11 by Housing Tenure, Type of Housing Unit, and Household Income How would you rate the overall performance of the Wheat Ridge city government: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) How would you rate the overall performance of the Wheat Ridge city government? 68% 65% 67% 66% 71% 60% 67% 70% B 66% City of Wheat Ridge 2021 Resident Survey Report of Results Page 107 Table 112: Question 12 by Housing Tenure, Type of Housing Unit, and Household Income Please rate the following aspects of Wheat Ridge city government performance: (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) The extent to which Wheat Ridge elected officials act in the best interest of the community at large 68% B 59% 58% 68% A 69% 60% 61% 65% 62% The quality of work performed by City of Wheat Ridge employees 74% 78% 78% 74% 76% 70% 81% B 78% 76% The value of services for the taxes paid to Wheat Ridge 55% 58% 60% B 53% 61% B 44% 55% B 66% B C 57% The overall direction that Wheat Ridge is taking 60% 54% 57% 56% 50% 56% 57% 64% A 57% The job Wheat Ridge does at informing residents on major issues within the community 49% 49% 47% 52% 51% 48% 52% 49% 49% The job Wheat Ridge government does at welcoming resident involvement 50% 51% 49% 52% 56% 44% 56% B 51% 50% Table 113: Question 13 by Housing Tenure, Type of Housing Unit, and Household Income In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? (Percent rating as "yes"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? 29% 44% A 44% B 29% 35% 30% 39% B 40% B 37% City of Wheat Ridge 2021 Resident Survey Report of Results Page 108 Table 114: Question 14 by Housing Tenure, Type of Housing Unit, and Household Income What was your impression of the City of Wheat Ridge employee(s) overall? (Percent rating as "excellent" or "good"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Knowledge 84% 80% 81% 83% 87% 76% 77% 87% C 81% Responsiveness 81% 76% 77% 79% 83% 73% 76% 79% 77% Courtesy 84% 81% 81% 83% 87% 78% 78% 85% 82% Making you feel valued 74% 72% 73% 73% 80% 64% 69% 78% B 73% Overall impression 81% 76% 76% 80% 87% 73% 75% 79% 77% Table 115: Question 15 by Housing Tenure, Type of Housing Unit, and Household Income Please rate how safe you feel in the following areas in Wheat Ridge (Percent rating as "very safe" or "somewhat safe") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Parks and playgrounds 83% 85% 86% 82% 85% B 77% 82% 91% B C 84% Recreation centers 94% 93% 93% 93% 93% 88% 93% 97% B 93% In your neighborhood 77% 82% A 84% B 75% 79% 73% 80% 85% B 80% In your home 87% 92% A 92% 88% 86% 86% 93% A B 91% 90% On the trail system 79% 74% 76% 76% 75% 70% 77% 80% B 76% On roadways 73% 72% 73% 72% 71% 70% 69% 79% B C 72% Retail/commercial areas 81% 83% 84% 80% 79% 78% 83% 87% A B 82% City of Wheat Ridge 2021 Resident Survey Report of Results Page 109 Table 116: Question 16 by Housing Tenure, Type of Housing Unit, and Household Income Please indicate whether or not each of the following has applied to you in the last 12 months (Percent rating as "yes") Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Household member was a victim of a crime in Wheat Ridge 15% 12% 11% 15% 12% 12% 13% 14% 13% Reported a crime to the police in Wheat Ridge 24% 21% 21% 24% 24% 18% 24% 21% 22% Table 117: Question 17 by Housing Tenure, Type of Housing Unit, and Household Income How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Solving violent crimes 72% 80% A 80% B 72% 66% 72% 82% A B 79% A 77% Solving property crimes 41% 42% 43% 39% 47% B 31% 41% B 42% B 41% Reducing illegal activities committed by youth 35% 32% 31% 37% 47% B C D 31% 31% 28% 34% Reducing illegal drug activity 48% 43% 40% 52% A 66% B C D 40% 45% D 35% 45% Enforcement of traffic laws 22% 21% 19% 25% A 39% B C D 21% 22% D 14% 22% Code enforcement (junk vehicles, weed control, trash, etc.) 17% 19% 17% 19% 25% C D 22% C 14% 16% 18% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 38% 36% 36% 38% 37% 40% 40% 33% 37% City of Wheat Ridge 2021 Resident Survey Report of Results Page 110 Table 118: Question 18 by Housing Tenure, Type of Housing Unit, and Household Income How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? (Percent rating as "high priority" or "medium priority") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Better connection with the community (i.e., community forums, events) 83% 85% 83% 86% 90% C 86% 82% 83% 84% Increased visibility of police 72% 76% 74% 74% 89% B C D 74% 73% 68% 74% Additional City resources directed towards crime-related mental health issues in the community 92% 92% 90% 94% A 95% 92% 93% 90% 92% Greater accessibility to police and police-related information 83% B 75% 76% 83% A 90% C D 85% D 79% D 69% 79% More community policing officers (problem solving at a community level such as neighborhood problems) 83% B 77% 77% 84% A 89% C D 81% 79% 77% 80% Adding officers in public schools 62% B 52% 53% 61% A 77% B C D 59% D 54% 49% 57% Adding surveillance cameras in high crime areas 78% 76% 74% 81% A 91% B C D 78% 75% 72% 77% Table 119: Question 19 by Housing Tenure, Type of Housing Unit, and Household Income When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.) Rent Own Single Family Home Multi-Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall It is convenient; on my way to or from work or near my home 50% 48% 48% 51% 47% 50% 55% 46% 49% I like the range of quality goods and services 44% 51% 53% 42% 44% 42% 46% 54% 48% Desired item is not available in Wheat Ridge 61% 75% 74% 63% 67% 64% 67% 77% 69% It is more affordable 16% 13% 14% 15% 21% 16% 14% 9% 14% Visit a mall or other major retailers 46% 46% 46% 46% 53% 44% 46% 44% 46% I shop online 52% 63% 63% 53% 39% 47% 61% 73% 58% Other 12% 8% 8% 12% 18% 7% 6% 11% 10% *Total may exceed 100% as respondents could select more than one answer. Respondents who selected “don’t shop outside of Wheat Ridge” were removed from the total since they should have skipped the question. Statistical testing was not performed. City of Wheat Ridge 2021 Resident Survey Report of Results Page 111 Table 120: Question 20 by Housing Tenure, Type of Housing Unit, and Household Income For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: (Percent rating as "very frequently" or "somewhat frequently"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Grocery shopping 83% 85% 84% 85% 82% 84% 85% 87% 84% Health services 41% 46% 45% 42% 45% 41% 43% 46% 44% Meals and entertainment 64% 62% 61% 66% 59% 66% 66% 62% 63% Household items 65% B 49% 52% 61% A 61% 54% 56% 56% 56% Computers and electronics 15% B 8% 9% 13% A 21% C D 17% C D 6% 7% 11% General retail (shoes, drug stores, clothing, etc.) 45% B 34% 35% 44% A 50% C D 47% C D 36% 31% 39% Table 121: Question 21 by Housing Tenure, Type of Housing Unit, and Household Income How much do you agree or disagree that the City of Wheat Ridge should do each of the following? (Percent rating as "strongly agree" or "somewhat agree"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Promote efforts to revitalize Wheat Ridge's housing areas 76% 76% 74% 78% 75% 72% 76% 80% 75% Promote efforts to revitalize Wheat Ridge's business areas 80% 88% A 88% B 81% 72% 80% A 86% A 93% A B C 85% Strengthen Wheat Ridge's community image and identity 75% 76% 77% 73% 71% 75% 72% 80% A C 75% Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 82% 85% 85% 83% 81% 80% 79% 90% A B C 84% Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 84% 84% 83% 86% 76% 83% 80% 93% A B C 84% Promote efforts to attract new jobs 83% 80% 79% 84% 80% 78% 80% 84% 81% City of Wheat Ridge 2021 Resident Survey Report of Results Page 112 Table 122: Question 22 by Housing Tenure, Type of Housing Unit, and Household Income To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? (Percent rating as "major problem" or "moderate problem"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? 78% 75% 72% 82% A 80% D 90% A C D 74% D 67% 77% Table 123: Question 23 by Housing Tenure, Type of Housing Unit, and Household Income How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Job training programs 70% B 58% 58% 69% A 72% B D 58% 67% B D 59% 63% Mental health programs 90% B 79% 79% 90% A 86% 84% 83% 84% 84% Substance abuse programs 89% B 76% 77% 87% A 85% 81% 82% 79% 81% Shelters for severe weather 83% B 69% 69% 83% A 81% D 75% 77% 72% 75% Housing/rental assistance programs 76% B 59% 59% 76% A 81% B C D 68% 64% 62% 67% Supportive housing, which combines housing with services such as job training and substance abuse treatment 86% B 68% 68% 85% A 83% D 79% 75% 74% 76% City of Wheat Ridge 2021 Resident Survey Report of Results Page 113 Table 124: Question 24 by Housing Tenure, Type of Housing Unit, and Household Income Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? (Percent rating as "strongly support" or "somewhat support"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Allowing and regulating existing ADUs 68% 68% 69% 67% 62% 66% 67% 72% A 68% Allowing and regulating new ADUs 69% B 61% 63% 66% 62% 65% 64% 68% 64% Table 125: Question 25 by Housing Tenure, Type of Housing Unit, and Household Income If ADUs were allowed, how important to you, if at all, would each of the following regulations be? (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Ensure the ADU is architecturally compatible with the existing home 69% 67% 68% 68% 76% D 73% D 71% D 60% 68% Restrict the size of the ADU 57% 58% 59% 56% 66% D 62% D 59% D 50% 58% Limit the number of people allowed to live in the ADU 66% 74% A 73% 68% 75% 70% 73% 67% 71% Require the property owner to live in either the main house or ADU 54% 67% A 65% B 56% 68% D 62% 61% 57% 61% Require off-street parking 61% 58% 59% 60% 67% D 61% D 61% D 51% 59% City of Wheat Ridge 2021 Resident Survey Report of Results Page 114 Table 126: Question 26 by Housing Tenure, Type of Housing Unit, and Household Income How likely, if at all, would you be to consider adding an ADU for each of the following reasons? (Percent rating as "very likely" or "somewhat likely"). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) For an elderly family member 91% B 64% 65% 91% A 90% C D 87% C D 74% D 64% 74% For a disabled family member 87% B 62% 60% 90% A 89% C D 85% C D 70% D 60% 72% For an adult child 62% B 46% 46% 62% A 62% C D 65% C D 47% 47% 52% For visitors 59% B 43% 44% 58% A 45% 50% 51% 49% 49% For my own personal use 63% B 46% 49% 58% A 46% 55% 58% A D 49% 52% For rental income 65% B 45% 47% 62% A 47% 53% 51% 55% 52% Table 127: Question 27 by Housing Tenure, Type of Housing Unit, and Household Income How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Expanding access to residential recycling and composting services 61% 67% 64% 64% 65% 64% 62% 67% 64% Implementing organized trash hauling in neighborhoods 62% B 56% 55% 63% A 68% B C 56% 57% 59% 59% Promoting use of drought-tolerant and native landscaping 57% 59% 56% 60% 66% 55% 58% 59% 58% Establishing a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system 47% 44% 40% 52% A 48% 54% C D 42% 42% 45% Encouraging biking or walking, instead of automobile use 46% 49% 48% 46% 48% 44% 46% 52% 47% Ensuring availability of and access to public transit 68% B 62% 61% 69% A 74% D 65% 67% 59% 64% City of Wheat Ridge 2021 Resident Survey Report of Results Page 115 How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Implementing energy efficiency improvements for city facilities 64% 61% 60% 66% 68% 67% 60% 60% 62% Requiring green building practices for new commercial and residential construction 65% 59% 59% 66% A 65% 64% 63% 59% 62% Promoting renewable energy (wind or solar) in the community 65% 62% 63% 64% 66% 65% 63% 63% 63% Promoting renewable energy (wind or solar) in the home 63% B 56% 56% 63% A 60% 62% 61% 57% 59% Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 75% 75% 75% 75% 77% B 66% 73% 83% B C 75% Table 128: Question 28 by Housing Tenure, Type of Housing Unit, and Household Income In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) City Quarterly "Connections” Newsletter 64% 80% A 78% B 66% 64% 72% 74% A 75% A 72% Parks and Recreation Activity Guide 53% 61% A 59% 55% 59% 55% 67% B D 52% 57% Denver Post 39% 41% 43% B 36% 39% 37% 45% 38% 40% Denver Post YourHub 14% 16% 16% 15% 24% B C D 13% 17% D 11% 15% Jeffco Transcript 23% 31% A 30% B 24% 30% 27% 32% D 23% 28% Neighborhood Gazette 63% 79% A 84% B 58% 62% 66% 71% A 81% A B C 72% Denver Gazette 19% B 13% 15% 17% 18% 15% 22% D 11% 16% Radio news 46% 42% 41% 47% 47% 44% 47% D 39% 44% City of Wheat Ridge 2021 Resident Survey Report of Results Page 116 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Television news 62% 58% 59% 60% 70% D 61% 61% D 53% 60% WRTV8 (Government Access Channel) 20% B 13% 14% 19% A 19% D 21% D 18% D 11% 16% City live/on-demand video streaming, including City Council meetings 20% 17% 17% 20% 17% 19% 24% D 15% 18% City's website: www.ci.wheatridge.co.us 47% 57% A 59% B 44% 38% 45% 56% A B 63% A B 52% City website automatic notifications (e.g., community events, calendar listing) 24% 25% 25% 23% 20% 22% 31% A B D 22% 24% City of Wheat Ridge social media sites (Facebook, Twitter) 24% 28% 27% 26% 23% 21% 31% B 28% 26% Wheat Ridge Speaks 12% 12% 12% 11% 8% 11% 15% A 12% 12% What's Up Wheat Ridge 17% 19% 19% 17% 18% 15% 19% 20% 18% Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 25% 22% 23% 25% 14% 20% 31% A B 27% A 24% Wheat Ridge Recreation Center's Facebook page 16% 15% 15% 17% 13% 16% 25% A B D 11% 16% Community-created Facebook groups/pages about Wheat Ridge 21% 23% 22% 22% 11% 25% A 28% A 23% A 22% Neighborhood websites (e.g., NextDoor, etc.) 37% 52% A 55% B 34% 21% 36% A 54% A B 56% A B 45% Word of mouth 66% 80% A 81% B 65% 68% 66% 77% A B 78% A B 74% City of Wheat Ridge 2021 Resident Survey Report of Results Page 117 Table 129: Question 29 by Housing Tenure, Type of Housing Unit, and Household Income In a typical month, about how many times, if ever, do you use each of the following social media sites? (Percent rating as at least once). Rent Own Single Family Home Multi- Family Home Less than $25,000 $25,000- $49,999 $50,000- $99,999 $100,000 or more Overall (A) (B) (A) (B) (A) (B) (C) (D) (A) Facebook 58% 61% 59% 60% 47% 58% A 65% A 65% A 59% Twitter 21% 24% 23% 23% 13% 20% 23% A 30% A B 23% YouTube 67% 74% A 73% 68% 48% 62% A 81% A B 80% A B 71% LinkedIn 26% 44% A 44% B 26% 14% 18% 36% A B 60% A B C 36% NextDoor 31% 51% A 55% B 27% 13% 28% A 47% A B 60% A B C 42% Instagram 32% 42% A 42% B 32% 16% 28% A 38% A B 55% A B C 38% City of Wheat Ridge 2021 Resident Survey Report of Results Page 118 Comparisons by Age, Gender and Race/Ethnicity Highlights  Older residents (55+) tended to give more favorable reviews to their neighborhood as a place to live, the city as a place to work and retire, and the physical attractiveness of Wheat Ridge than did younger residents.  Younger residents were more likely to expect of life in Wheat Ridge to improve in the coming years.  Middle-aged residents tended to give the lowest ratings to community characteristics, when there were differences (e.g., openness and acceptance of the community toward people of diverse backgrounds, availability of affordable quality housing. availability of affordable quality food, attracting people from diverse backgrounds).  Younger residents gave the highest ratings of all age groups to employment opportunities, making all residents feel welcome, demonstrating respect for residents of different cultures and belief systems, providing equal access to housing for residents of all backgrounds, making all residents feel welcome in business establishments, and welcoming residents from all backgrounds to participate in local government and community decision-making.  Younger residents gave lower ratings than those older than them for opportunities to volunteer.  Older residents were more likely to think they would remain in Wheat Ridge for the next 5 years and to use the library, but less likely than younger or middle-aged residents to have used parks and trails.  Younger residents gave higher marks than others for ease of car travel, while older residents were happier than younger with ease of use of the commuter rail.  Older and middle-aged adults tended to give higher ratings to most City services than younger adults with the exception of the maintenance of open space and trails. However, younger residents had higher ratings for the overall performance of the Wheat Ridge city government and the extent to which Wheat Ridge elected officials act in the best interest of the community at large than those in older groups.  Older adults were more likely than those under 55 to want to see the police focus on reducing illegal activities committed by youth, reducing illegal drug activity, and the enforcement of traffic laws; they also to wanted to see increased visibility of police and adding surveillance cameras in high crime areas. Older residents also were more likely to see homelessness a problem in the City of Wheat Ridge, but less likely to want the City to contribute funding to community-based organizations that provide services to the homeless populations (although a majority in all age groups supported this).  Older adults were most likely to want regulations on ADUs and least likely to consider adding an ADU for personal use or as a rental. They were also less likely than their younger counterparts to want to see new efforts in the areas of environmental sustainability.  Males and females tended to view quality of life similarly, although women had slightly higher ratings to the physical attractiveness of Wheat Ridge. City of Wheat Ridge 2021 Resident Survey Report of Results Page 119  Women gave lower ratings to the community than men in the areas of demonstrating respect for residents of different cultures and belief systems, treating all residents fairly, providing a safe and secure environment for residents of all backgrounds, and respecting individual cultural beliefs and values. They gave higher ratings than men for recreation programs services and programs for seniors, public information services, and community engagement by City staff. They also tended to give slightly higher ratings for the importance of most services provided by the City compared to males.  Women were slightly more likely than men to want to see police focus on reducing illegal activities committed by youth and reducing illegal drug activity, as well as increased visibility of police, additional City resources directed towards crime-related mental health issues in the community, more community policing, adding officers in public schools, and adding surveillance cameras in high crime areas.  Women were also more likely to see homelessness a problem in the City of Wheat Ridge and to support the City funding community programs to address it, and more likely to support new efforts in the areas of environmental sustainability.  White residents had slightly higher ratings than those who were Hispanic or another race for their neighborhood as a place to live, but lower ratings for the physical attractiveness of Wheat Ridge.  Hispanic/non-white residents were slightly more optimistic about the quality of life in Wheat Ridge over the next 5 years - being more likely to think it will improve a lot than their white counterparts. They did not differ in most ratings of community characteristics, but did give higher marks to overall quality of new development in Wheat Ridge, shopping opportunities, availability of affordable quality childcare, and the overall image or reputation of Wheat Ridge.  Hispanic/non-white residents were more likely to have used Wheat Ridge Recreation Center, library, and an RTD bus, but less likely to have used a park or trail. They gave lower marks than white residents to snow removal and maintenance of open space and trails, and higher marks to community/public art, community engagement by city staff, policing services, crime prevention, and community-oriented policing.  Hispanic/non-white residents were somewhat more likely to think the Police Department should focus on increased visibility of police, greater accessibility to police and police-related information, more community policing officers, adding officers in public schools, and adding surveillance cameras in high crime areas than white residents.  White residents were a bit more likely to support allowing ADUs and want regulations for them, but Hispanic/non-white residents were more likely to see themselves using them. City of Wheat Ridge 2021 Resident Survey Report of Results Page 120 Table 130: Question 1 by Age, Gender, and Race/Ethnicity of the Respondent Please rate each of the following aspects of quality of life in Wheat Ridge: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Wheat Ridge as a place to live 91% B 85% 89% 91% 88% 90% 86% 88% Your neighborhood as a place to live 75% 78% 84% A B 83% 79% 82% B 75% 80% Wheat Ridge as a place to raise children 69% 81% A 85% A 79% 82% 80% 81% 80% Wheat Ridge as a place to work 65% 58% 67% B 68% 61% 65% 63% 64% Wheat Ridge as a place to retire 54% 64% A 78% A B 72% 69% 70% 72% 69% The physical attractiveness of Wheat Ridge as a whole 55% 56% 63% A 63% B 56% 58% 65% A 59% Overall quality of life in Wheat Ridge 76% 82% 84% A 83% 82% 83% 81% 81% Table 131: Question 2 by Age, Gender, and Race of Respondent Do you think the quality of life in Wheat Ridge is likely to improve, stay the same, or decline over the next 5 years? 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Improve a lot 25% B C 17% C 9% 16% 17% 15% 21% A 16% Improve slightly 54% B C 42% 37% 44% 43% 45% 43% 43% Stay the same 7% 17% A 26% A B 19% 18% 18% 19% 18% Decline slightly 11% 17% A 22% A 16% 18% 18% 13% 18% Decline a lot 2% 7% A 6% A 5% 4% 4% 5% 6% City of Wheat Ridge 2021 Resident Survey Report of Results Page 121 Table 132: Question #3 by Age, Gender, and Race of Respondent What are your reasons for living in Wheat Ridge? (Please select all that apply.) 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall I feel safe here 42% 46% 43% 44% 44% 42% 54% 44% I like the school my children attend 5% 14% 5% 9% 6% 7% 9% 8% My job is here 15% 15% 8% 11% 13% 12% 11% 12% I like my neighborhood 52% 60% 54% 56% 56% 58% 51% 55% I like the location in general 77% 78% 71% 74% 77% 77% 69% 75% I like the access to dining and entertainment 31% 29% 24% 29% 26% 27% 33% 27% Housing and rental rates are affordable 37% 26% 28% 31% 29% 28% 35% 29% I've always lived here 6% 8% 17% 14% 8% 11% 10% 12% I have friends and family in the area 34% 23% 28% 31% 25% 28% 28% 28% Small town feel 19% 22% 32% 26% 25% 28% 19% 26% Cost of living is affordable 25% 15% 19% 17% 21% 20% 18% 19% I like that the community is forward-thinking 9% 14% 17% 14% 14% 12% 20% 14% The growing and diverse community 11% 14% 14% 14% 14% 13% 16% 13% None of these 4% 5% 5% 3% 5% 4% 5% 5% Table 133: Question 4 by Age, Gender, and Race/Ethnicity of the Respondent Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Sense of community 63% 61% 67% 67% B 61% 65% 63% 63% Openness and acceptance of the community toward people of diverse backgrounds 61% B 51% 60% B 56% 61% 60% 53% 58% Cleanliness of Wheat Ridge 57% 51% 62% B 58% 57% 57% 62% 57% Overall quality of new development in Wheat Ridge 58% B 48% 50% 54% 51% 50% 59% A 52% Variety of housing options 62% B 48% 54% 57% 53% 55% 55% 54% City of Wheat Ridge 2021 Resident Survey Report of Results Page 122 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Overall quality of business and service establishments in Wheat Ridge 69% B 57% 62% 66% 60% 62% 66% 62% Shopping opportunities 47% 44% 51% B 49% 48% 46% 56% A 48% Opportunities to attend cultural activities 34% B 25% 36% B 30% 36% 32% 35% 32% Recreational opportunities 75% 70% 71% 71% 73% 73% 71% 72% Employment opportunities 53% B C 33% 33% 43% 36% 37% 45% 39% Educational opportunities 52% 44% 48% 47% 50% 49% 50% 48% Opportunities to participate in social events and activities 55% 51% 49% 54% 49% 52% 52% 51% Opportunities to volunteer 44% 57% A 61% A 56% 55% 55% 55% 56% Opportunities to participate in civic matters 58% 53% 57% 58% 56% 60% B 50% 56% Availability of parks 86% 86% 85% 86% 86% 86% 87% 86% Availability of paths and walking trails 82% 80% 84% 83% 83% 84% 82% 82% Availability of bike trails 78% 74% 80% 77% 80% 80% 76% 78% Availability of affordable quality housing 45% B 28% 38% B 36% 40% 36% 43% 37% Availability of affordable quality child care 38% 23% 40% B 36% 33% 31% 44% A 34% Availability of affordable quality health care 57% 56% 67% A B 63% 62% 63% 61% 62% Availability of affordable quality food 70% B 59% 70% B 69% 67% 67% 69% 67% Availability of preventive health services 63% 55% 68% B 63% 65% 63% 66% 63% Air quality 66% B C 56% 56% 56% 62% 59% 64% 58% Quality of overall natural environment in Wheat Ridge 70% 72% 69% 70% 73% 72% 70% 70% City of Wheat Ridge 2021 Resident Survey Report of Results Page 123 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Overall image or reputation of Wheat Ridge 69% 69% 66% 68% 68% 66% 75% A 67% Table 134: Question 5 by Age, Gender, and Race/Ethnicity of the Respondent Please rate your community on each of the following: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Making all residents feel welcome 72% B C 64% 61% 66% 64% 66% 66% 65% Helping new residents feel connected and integrated 48% 46% 52% 47% 52% 48% 53% 49% Attracting people from diverse backgrounds 43% B 31% 47% B 38% 45% 40% 44% 41% Valuing residents from diverse backgrounds 53% B 37% 48% B 45% 49% 46% 47% 47% Demonstrating respect for residents of different cultures and belief systems 64% B C 46% 53% 50% 60% A 53% 59% 54% Treating all residents fairly 66% B 52% 59% 55% 64% A 60% 58% 59% Providing a safe and secure environment for residents of all backgrounds 58% 52% 59% 52% 62% A 58% 55% 57% Respecting individual cultural beliefs and values 65% 55% 59% 52% 68% A 61% 59% 60% Providing equal employment opportunities to residents of all backgrounds 69% B 40% 57% B 52% 58% 54% 56% 55% Providing equal access to housing for residents of all backgrounds 68% B C 43% 58% B 56% 59% 54% 65% A 57% Making all residents feel welcome in business establishments 78% B C 66% 67% 69% 73% 71% 69% 70% Welcoming residents from all backgrounds to participate in local government and community decision-making 74% B C 49% 58% 62% 58% 61% 59% 59% City of Wheat Ridge 2021 Resident Survey Report of Results Page 124 Table 135: Question 6 by Age, Gender, and Race/Ethnicity of the Respondent Please indicate how likely or unlikely you are to do each of the following: (Percent rating as "very likely" or "somewhat likely") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Recommend living in Wheat Ridge to someone who asks 86% 85% 88% 89% 87% 89% 88% 87% Remain in Wheat Ridge for the next five years 74% 79% 92% A B 84% 82% 85% 81% 83% Table 136: Question 7 by Age, Gender, and Race/Ethnicity of the Respondent Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Used Wheat Ridge Recreation Center 28% 45% A 41% A 41% 36% 37% 46% A 39% Participated in a recreation program or activity 20% 35% A 32% A 33% B 26% 31% 27% 30% Used a Wheat Ridge park or trail 97% C 93% C 76% 86% 87% 88% B 81% 86% Visited the Anderson Building for a reason not related to the outdoor pool 12% 20% A 19% A 21% B 14% 16% 21% 18% Used a Wheat Ridge bike/pedestrian path 92% C 89% C 64% 77% 80% 79% 78% 79% Used Clear Creek Trail 78% C 78% C 55% 64% 72% A 67% 67% 67% Attended a (virtual) meeting of local city officials or other local public meeting 13% 21% A 18% 18% 16% 18% 17% 18% Watched a meeting of local city officials (on cable television, YouTube, etc.) 14% 22% A 26% A 22% 21% 20% 24% 21% Participated in a senior program 2% 4% 23% A B 14% 10% 11% 14% 12% Dined at a Wheat Ridge restaurant (other than fast food) 94% C 90% C 81% 86% 88% 88% 85% 87% City of Wheat Ridge 2021 Resident Survey Report of Results Page 125 Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Used the Wheat Ridge Library 28% 44% A 41% A 43% B 33% 36% 45% A 38% Attended a Wheat Ridge festival or special event 25% 49% A 48% A 44% 40% 40% 47% 42% Ridden an RTD bus 24% 25% 27% 26% 25% 21% 39% A 25% Ridden the G-Line from the Wheat Ridge-Ward station 23% 25% C 17% 21% 21% 20% 25% 21% Table 137: Question 8 by Age, Gender, and Race/Ethnicity of the Respondent Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Condition of city streets 58% C 50% 45% 49% 51% 52% 49% 49% Access to mass transit 68% 64% 68% 69% 65% 69% 65% 67% Ease of car travel in Wheat Ridge 80% C 75% 69% 76% 73% 76% 74% 73% Ease of bus travel in Wheat Ridge 67% 62% 60% 67% 59% 61% 70% A 62% Ease of commuter rail use in Wheat Ridge 47% 49% 59% A B 53% 53% 54% 55% 53% Ease of walking in Wheat Ridge 51% 65% A 66% A 60% 64% 61% 64% 62% Ease of bicycle travel in Wheat Ridge 69% 68% 64% 68% 66% 67% 67% 66% Traffic flow on major streets 49% C 44% 38% 46% B 40% 43% 42% 42% City of Wheat Ridge 2021 Resident Survey Report of Results Page 126 Table 138: Question 9: Quality by Age, Gender, and Race/Ethnicity of the Respondent The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Snow removal 62% 65% 67% 68% 64% 68% B 57% 65% Street repair and maintenance 52% C 45% 42% 42% 50% A 48% 43% 45% Street cleaning 55% 56% 56% 57% 56% 58% 54% 56% Traffic enforcement 66% C 61% 55% 59% 62% 61% 64% 60% Code enforcement (junk vehicles, weed control, trash, outside storage) 32% 41% 46% A 39% 42% 40% 44% 41% Animal control 74% B 63% 69% 66% 71% 68% 68% 68% Land use, planning and zoning 56% B C 40% 39% 41% 48% 43% 49% 43% Building permits 55% 44% 49% 50% 50% 47% 58% 48% Building inspections 52% 49% 49% 51% 50% 52% 46% 49% Maintenance of existing city parks 84% 79% 81% 81% 81% 82% 79% 80% Maintenance of open space and trails 81% 79% 79% 81% 80% 82% B 75% 79% Recreation programs 83% 76% 80% 84% B 75% 80% 80% 79% Recreation facilities 93% B C 82% 81% 87% 83% 85% 84% 84% Community/public art 41% 35% 47% B 45% 38% 39% 51% A 41% Services/programs for youth 81% B C 52% 56% 61% 58% 61% 57% 58% Services/programs for seniors 88% C 67% 66% 73% B 58% 69% 64% 66% Municipal court 62% 52% 67% B 67% 58% 58% 71% 62% City of Wheat Ridge 2021 Resident Survey Report of Results Page 127 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Public information services 70% B C 45% 56% B 61% B 51% 57% 54% 55% Community engagement by City staff 51% 47% 51% 56% B 45% 47% 61% A 49% Policing services 69% 69% 69% 70% 70% 68% 76% A 69% Police response time to emergency police calls (not code enforcement) 83% 77% 80% 82% 79% 79% 80% 80% Police response time to non-emergency police calls (not code enforcement) 66% 69% 71% 71% 69% 69% 69% 69% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 41% 55% A 65% A B 59% 55% 53% 65% A 56% Community-oriented policing 61% B 46% 59% B 57% 54% 53% 64% A 55% Table 139: Question 9: Importance by Age, Gender, and Race/Ethnicity of the Respondent The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Snow removal 82% 89% A 88% A 91% B 82% 85% 91% A 87% Street repair and maintenance 89% 92% 93% 92% 90% 90% 95% A 91% Street cleaning 51% 60% A 64% A 58% 60% 55% 76% A 59% Traffic enforcement 43% 71% A 83% A B 74% B 62% 66% 74% A 68% Code enforcement (junk vehicles, weed control, trash, outside storage) 39% 67% A 74% A 67% B 57% 59% 71% A 62% Animal control 51% 62% A 72% A B 70% B 55% 60% 73% A 63% Land use, planning and zoning 69% 79% A 80% A 76% 78% 75% 81% 76% City of Wheat Ridge 2021 Resident Survey Report of Results Page 128 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Building permits 71% 72% 75% 71% 75% 73% 70% 73% Building inspections 72% 77% 78% 79% 74% 77% 75% 76% Maintenance of existing city parks 88% 94% A C 84% 92% B 84% 90% 87% 88% Maintenance of open space and trails 90% C 90% C 83% 91% B 85% 88% 89% 87% Recreation programs 54% 67% A 68% A 72% B 53% 64% 65% 63% Recreation facilities 63% 77% A 76% A 80% B 64% 73% 75% 72% Community/public art 49% 42% 43% 50% B 40% 45% 48% 44% Services/programs for youth 83% 80% 79% 83% B 77% 80% 84% 80% Services/programs for seniors 77% 78% 77% 84% B 71% 78% 81% 77% Municipal court 71% 74% 82% A 80% B 72% 76% 76% 76% Public information services 65% 69% 77% A B 75% B 66% 69% 75% 71% Community engagement by City staff 58% 60% 69% A B 66% B 58% 61% 69% 62% Policing services 70% 86% A 93% A B 86% 81% 82% 87% 84% Police response time to emergency police calls (not code enforcement) 94% 98% A 96% 96% 96% 96% 96% 96% Police response time to non-emergency police calls (not code enforcement) 71% 85% A 86% A 86% B 77% 81% 83% 82% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 86% 83% 88% 87% 85% 85% 91% A 86% Community-oriented policing 72% 71% 78% 78% B 71% 75% 75% 74% City of Wheat Ridge 2021 Resident Survey Report of Results Page 129 Table 140: Question 10 by Age, Gender, and Race/Ethnicity of the Respondent Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? 74% 75% 72% 76% 73% 75% 75% 73% Table 141: Question 11 by Age, Gender, and Race/Ethnicity of the Respondent How would you rate the overall performance of the Wheat Ridge city government: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) How would you rate the overall performance of the Wheat Ridge city government? 74% B 64% 66% 71% 66% 69% 69% 66% Table 142: Question 12 by Age, Gender, and Race/Ethnicity of the Respondent Please rate the following aspects of Wheat Ridge city government performance: (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) The extent to which Wheat Ridge elected officials act in the best interest of the community at large 82% B C 59% 59% 65% 64% 65% 71% 62% The quality of work performed by City of Wheat Ridge employees 84% C 76% 74% 76% 79% 78% 75% 76% The value of services for the taxes paid to Wheat Ridge 60% 56% 57% 55% 61% 61% B 52% 57% The overall direction that Wheat Ridge is taking 62% C 61% C 52% 58% 60% 61% 56% 57% The job Wheat Ridge does at informing residents on major issues within the community 49% 46% 52% 51% 51% 51% 52% 49% The job Wheat Ridge government does at welcoming resident involvement 55% 47% 51% 52% 52% 52% 52% 50% City of Wheat Ridge 2021 Resident Survey Report of Results Page 130 Table 143: Question 13 by Age, Gender, and Race/Ethnicity of the Respondent In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? (Percent rating as "yes"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? 30% 39% A 40% A 33% 41% A 37% 33% 37% Table 144: Question 14 by Age, Gender, and Race/Ethnicity of the Respondent What was your impression of the City of Wheat Ridge employee(s) overall? (Percent rating as "excellent" or "good"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Knowledge 93% B C 78% 80% 85% 81% 82% 87% 81% Responsiveness 79% 77% 78% 78% 79% 79% 77% 77% Courtesy 81% 80% 85% 80% 84% 85% B 74% 82% Making you feel valued 74% 76% 71% 71% 77% 76% 66% 73% Overall impression 77% 79% 78% 75% 82% 81% 71% 77% Table 145: Question 15 by Age, Gender, and Race/Ethnicity of the Respondent Please rate how safe you feel in the following areas in Wheat Ridge (Percent rating as "very safe" or "somewhat safe") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Parks and playgrounds 83% 85% 85% 82% 88% A 86% 81% 84% Recreation centers 96% C 96% C 90% 93% 95% 94% 92% 93% In your neighborhood 75% 80% 83% A 81% 80% 82% 79% 80% In your home 86% 90% 92% A 90% 91% 92% B 85% 90% On the trail system 80% 75% 75% 75% 80% 77% 79% 76% City of Wheat Ridge 2021 Resident Survey Report of Results Page 131 Please rate how safe you feel in the following areas in Wheat Ridge (Percent rating as "very safe" or "somewhat safe") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) On roadways 77% B 70% 71% 73% 74% 74% 72% 72% Retail/commercial areas 86% C 84% C 79% 81% 85% 85% B 78% 82% Table 146: Question 16 by Age, Gender, and Race/Ethnicity of the Respondent Please indicate whether or not each of the following has applied to you in the last 12 months (Percent rating as "yes") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Household member was a victim of a crime in Wheat Ridge 14% 15% 11% 15% B 10% 13% 12% 13% Reported a crime to the police in Wheat Ridge 25% 23% 20% 25% B 19% 21% 24% 22% Table 147: Question 17 by Age, Gender, and Race/Ethnicity of the Respondent How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Solving violent crimes 76% 83% C 72% 74% 79% 75% 79% 77% Solving property crimes 33% 44% A 44% A 39% 41% 38% 51% A 41% Reducing illegal activities committed by youth 22% 29% 43% A B 38% B 29% 30% 46% A 34% Reducing illegal drug activity 28% 43% A 56% A B 48% B 41% 40% 58% A 45% Enforcement of traffic laws 12% 19% 29% A B 24% 19% 20% 26% A 22% Code enforcement (junk vehicles, weed control, trash, etc.) 10% 20% A 22% A 20% 17% 17% 24% A 18% City of Wheat Ridge 2021 Resident Survey Report of Results Page 132 How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 41% 33% 37% 40% 34% 33% 51% A 37% Table 148: Question 18 by Age, Gender, and Race/Ethnicity of the Respondent How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? (Percent rating as "high priority" or "medium priority") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Better connection with the community (i.e., community forums, events) 81% 81% 89% A B 86% 83% 83% 87% 84% Increased visibility of police 57% 67% A 89% A B 77% B 69% 73% 75% 74% Additional City resources directed towards crime-related mental health issues in the community 95% B C 90% 91% 94% B 90% 93% 90% 92% Greater accessibility to police and police-related information 74% 73% 86% A B 80% 77% 75% 89% A 79% More community policing officers (problem solving at a community level such as neighborhood problems) 78% 78% 83% 80% 79% 80% 82% 80% Adding officers in public schools 45% 52% 67% A B 61% B 51% 52% 70% A 57% Adding surveillance cameras in high crime areas 64% 71% A 90% A B 84% B 69% 76% 80% 77% City of Wheat Ridge 2021 Resident Survey Report of Results Page 133 Table 149: Question 19 by Age, Gender, and Race/Ethnicity of the Respondent When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.) 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall It is convenient; on my way to or from work or near my home 60% 55% 38% 48% 52% 50% 51% 49% I like the range of quality goods and services 49% 50% 46% 46% 50% 49% 43% 48% Desired item is not available in Wheat Ridge 66% 75% 66% 65% 71% 68% 68% 69% It is more affordable 8% 14% 17% 17% 10% 12% 17% 14% Visit a mall or other major retailers 43% 46% 48% 49% 44% 44% 54% 46% I shop online 75% 64% 44% 60% 58% 60% 58% 58% Other 8% 10% 10% 9% 10% 9% 10% 10% *Total may exceed 100% as respondents could select more than one answer. Respondents who selected “don’t shop outside of Wheat Ridge” were removed from the total since they should have skipped the question. Statistical testing was not performed. Table 150: Question 20 by Age, Gender, and Race/Ethnicity of the Respondent For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: (Percent rating as "very frequently" or "somewhat frequently"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Grocery shopping 89% B C 82% 84% 87% 83% 88% B 77% 84% Health services 35% 41% 51% A B 46% 42% 44% 45% 44% Meals and entertainment 71% C 63% 59% 63% 65% 62% 70% A 63% Household items 59% 54% 56% 58% 55% 57% 57% 56% Computers and electronics 4% 7% 18% A B 12% 10% 9% 18% A 11% General retail (shoes, drug stores, clothing, etc.) 34% 33% 46% A B 38% 41% 37% 45% A 39% City of Wheat Ridge 2021 Resident Survey Report of Results Page 134 Table 151: Question 21 by Age, Gender, and Race/Ethnicity of the Respondent How much do you agree or disagree that the City of Wheat Ridge should do each of the following? (Percent rating as "strongly agree" or "somewhat agree"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Promote efforts to revitalize Wheat Ridge's housing areas 78% C 81% C 71% 75% 77% 74% 84% A 75% Promote efforts to revitalize Wheat Ridge's business areas 88% C 89% C 80% 85% 85% 86% 84% 85% Strengthen Wheat Ridge's community image and identity 82% C 75% 72% 76% 75% 76% 78% 75% Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 81% 88% A 83% 83% 86% 85% 85% 84% Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 87% C 89% C 80% 83% 88% A 86% 83% 84% Promote efforts to attract new jobs 84% 83% 78% 79% 85% A 82% 82% 81% Table 152: Question 22 by Age, Gender, and Race/Ethnicity of the Respondent To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? (Percent rating as "major problem" or "moderate problem"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? 68% 75% A 82% A B 80% B 71% 74% 80% A 77% City of Wheat Ridge 2021 Resident Survey Report of Results Page 135 Table 153: Question 23 by Age, Gender, and Race/Ethnicity of the Respondent How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Job training programs 67% 60% 63% 68% B 58% 60% 76% A 63% Mental health programs 93% B C 83% 79% 89% B 81% 85% 85% 84% Substance abuse programs 92% B C 79% 77% 87% B 77% 83% 84% 81% Shelters for severe weather 82% B C 75% 72% 83% B 69% 75% 83% A 75% Housing/rental assistance programs 72% 65% 65% 75% B 60% 66% 77% A 67% Supportive housing, which combines housing with services such as job training and substance abuse treatment 87% B C 75% 70% 81% B 72% 77% 79% 76% Table 154: Question 24 by Age, Gender, and Race/Ethnicity of the Respondent Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? (Percent rating as "strongly support" or "somewhat support"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Allowing and regulating existing ADUs 73% C 73% C 60% 70% 67% 71% B 63% 68% Allowing and regulating new ADUs 69% C 72% C 56% 68% 62% 67% 63% 64% City of Wheat Ridge 2021 Resident Survey Report of Results Page 136 Table 155: Question 25 by Age, Gender, and Race/Ethnicity of the Respondent If ADUs were allowed, how important to you, if at all, would each of the following regulations be? (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Ensure the ADU is architecturally compatible with the existing home 63% 64% 73% A B 68% 68% 66% 76% A 68% Restrict the size of the ADU 38% 54% A 71% A B 60% 55% 58% 51% 58% Limit the number of people allowed to live in the ADU 52% 71% A 81% A B 72% 69% 72% B 64% 71% Require the property owner to live in either the main house or ADU 49% 54% 74% A B 61% 61% 65% B 47% 61% Require off-street parking 48% 52% 69% A B 58% 59% 61% B 50% 59% Table 156: Question 26 by Age, Gender, and Race/Ethnicity of the Respondent How likely, if at all, would you be to consider adding an ADU for each of the following reasons? (Percent rating as "very likely" or "somewhat likely"). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) For an elderly family member 77% 74% 74% 79% B 70% 74% 83% A 74% For a disabled family member 75% 67% 75% 75% 70% 71% 80% A 72% For an adult child 50% 55% 53% 59% B 47% 50% 65% A 52% For visitors 64% B C 53% C 36% 51% 48% 47% 62% A 49% For my own personal use 61% C 56% C 44% 55% 49% 51% 64% A 52% For rental income 73% B C 54% C 37% 53% 53% 50% 65% A 52% City of Wheat Ridge 2021 Resident Survey Report of Results Page 137 Table 157: Question 27 by Age, Gender, and Race/Ethnicity of the Respondent How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Expanding access to residential recycling and composting services 71% C 67% C 58% 71% B 59% 65% 64% 64% Implementing organized trash hauling in neighborhoods 64% C 61% 55% 64% B 55% 60% 61% 59% Promoting use of drought-tolerant and native landscaping 70% B C 57% 51% 65% B 53% 57% 67% A 58% Establishing a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system 49% 42% 45% 47% 44% 47% 47% 45% Encouraging biking or walking, instead of automobile use 59% B C 43% 44% 51% 46% 48% 51% 47% Ensuring availability of and access to public transit 65% 66% 63% 68% 62% 64% 68% 64% Implementing energy efficiency improvements for city facilities 70% C 63% 57% 67% B 59% 63% 67% 62% Requiring green building practices for new commercial and residential construction 77% B C 58% 55% 66% B 59% 62% 65% 62% Promoting renewable energy (wind or solar) in the community 71% C 67% C 57% 68% B 61% 64% 63% 63% Promoting renewable energy (wind or solar) in the home 68% C 64% C 51% 63% 58% 60% 58% 59% Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 93% B C 76% C 63% 79% B 73% 77% 73% 75% City of Wheat Ridge 2021 Resident Survey Report of Results Page 138 Table 158: Question 28 by Age, Gender, and Race/Ethnicity of the Respondent In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) City Quarterly "Connections” Newsletter 68% 72% 76% A 72% 72% 73% 70% 72% Parks and Recreation Activity Guide 37% 63% A 66% A 61% B 53% 56% 62% 57% Denver Post 37% 40% 41% 43% 37% 42% 37% 40% Denver Post YourHub 6% 9% 24% A B 16% 14% 15% 15% 15% Jeffco Transcript 8% 24% A 41% A B 26% 28% 30% B 17% 28% Neighborhood Gazette 69% 74% 72% 71% 73% 74% B 64% 72% Denver Gazette 15% 16% 16% 16% 16% 15% 22% A 16% Radio news 38% 45% 47% A 43% 45% 43% 46% 44% Television news 38% 60% A 72% A B 65% B 53% 58% 64% 60% WRTV8 (Government Access Channel) 7% 16% A 21% A 18% 14% 14% 23% A 16% City live/on-demand video streaming, including City Council meetings 15% 21% 18% 19% 18% 16% 24% A 18% City's website: www.ci.wheatridge.co.us 61% C 65% C 39% 50% 55% 57% B 40% 52% City website automatic notifications (e.g., community events, calendar listing) 19% 27% A 25% 30% B 17% 22% 30% A 24% City of Wheat Ridge social media sites (Facebook, Twitter) 31% C 37% C 16% 31% B 21% 25% 30% 26% Wheat Ridge Speaks 13% 13% 10% 12% 12% 13% 11% 12% What's Up Wheat Ridge 22% 16% 17% 19% 18% 18% 19% 18% City of Wheat Ridge 2021 Resident Survey Report of Results Page 139 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 28% C 31% C 16% 28% B 20% 24% 24% 24% Wheat Ridge Recreation Center's Facebook page 15% 17% 16% 18% B 13% 14% 21% A 16% Community-created Facebook groups/pages about Wheat Ridge 19% 33% A C 18% 27% B 17% 22% 21% 22% Neighborhood websites (e.g., NextDoor, etc.) 50% C 57% C 35% 53% B 38% 49% B 37% 45% Word of mouth 70% 76% 75% 75% 72% 76% B 65% 74% Table 159: Question 29 by Age, Gender, and Race/Ethnicity of the Respondent In a typical month, about how many times, if ever, do you use each of the following social media sites? (Percent rating as at least once). 18- 34 35- 54 55+ Female Male White alone, not Hispanic Hispanic and/or other race Overall (A) (B) (C) (A) (B) (A) (B) (A) Facebook 70% C 68% C 48% 70% B 49% 59% 64% 59% Twitter 37% B C 28% C 11% 22% 24% 24% 23% 23% YouTube 87% C 85% C 51% 68% 74% A 71% 72% 71% LinkedIn 55% C 48% C 17% 35% 39% 38% 35% 36% NextDoor 45% C 53% A C 32% 48% B 35% 48% B 27% 42% Instagram 65% B C 50% C 13% 46% B 30% 38% 40% 38% City of Wheat Ridge 2021 Resident Survey Report of Results Page 140 Appendix C: Comparisons of Survey Results over Time Understanding the Tables For most of the questions in the tables that follow, one number appears for each question. Responses have been summarized to show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as excellent or good. The subgroup comparison tables contain the crosstabulations of survey questions by various demographic characteristics. Chi-square or ANOVA tests of significance were applied to these breakdowns of survey questions. A “p-value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between groups are due to chance; or in other words, a greater than 95% probability that the differences observed in the selected categories of the sample represent “real” differences among those populations. As subgroups vary in size and each group (and each comparison to another group) has a unique margin of error, statistical testing is used to determine whether differences between subgroups are statistically significant. Each column in the following tables is labeled with a letter for each subgroup being compared. The “Overall” column, which shows the ratings for all respondents, also has a column designation of “(A)”, but no statistical tests were done for the overall rating. For each pair of subgroup ratings within a row (a single question item) that has a statistically significant difference, an uppercase letter denoting significance is shown in the cell with the larger column proportion. The letter denotes the subgroup with the smaller column proportion from which it is statistically different. Subgroups that have no uppercase letter denotation in their column and that are also not referred to in any other column were not statistically different. For example, in Table 160 on the next page, respondents in 2021 (A) were statistically significantly more likely than those in 2015 (C) and 2006 (F) to give excellent or good ratings to the city as a place to live. This is denoted by the “C F” under the proportion of respondents in column A (88%). City of Wheat Ridge 2021 Resident Survey Report of Results Page 141 Table 160: Question 1 by Survey Year Please rate each of the following aspects of quality of life in Wheat Ridge: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Wheat Ridge as a place to live 88% C F 90% C D E F G 84% 87% F 86% F 82% 86% F Your neighborhood as a place to live 80% F G 79% F G 78% F 77% 77% F 73% 75% Wheat Ridge as a place to raise children 80% C E F 77% 74% 76% 74% 74% 77% Wheat Ridge as a place to work 64% C E 61% C E 51% 58% C 55% Wheat Ridge as a place to retire 69% 73% C E F G 67% 71% 68% 68% 68% The physical attractiveness of Wheat Ridge as a whole 59% B C D E F G 52% 52% 53% E 48% 52% 52% Overall quality of life in Wheat Ridge 81% E F G 81% E F G 78% E 79% E F 74% 75% 77% Table 161: Question 2 by Survey Year Do you think the quality of life in Wheat Ridge is likely to improve, stay the same, or decline over the next 5 years? 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Improve a lot 16% D E F G 13% G 17% B D E F G 11% G 11% G 11% G 5% Improve slightly 43% F G 49% A C D E F G 43% F G 43% F G 39% G 35% 31% Stay the same 18% 19% 22% A 31% A B C 28% A B C 29% A B C 38% A B C D E F City of Wheat Ridge 2021 Resident Survey Report of Results Page 142 Do you think the quality of life in Wheat Ridge is likely to improve, stay the same, or decline over the next 5 years? 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Decline slightly 18% C D 16% 14% 13% 19% B C D 20% B C D 21% B C D Decline a lot 6% B D E 3% 4% 2% 3% 5% D 5% D Table 162: Question 3 by Survey Year What are your reasons for living in Wheat Ridge? (Please select all that apply.) 2021 2018 2015 2012 2008 2006 2004 I feel safe here 44% 44% 46% NA NA NA NA I like the school my children attend 8% 8% 8% NA NA NA NA My job is here 12% 12% 14% NA NA NA NA I like my neighborhood 55% 49% 54% NA NA NA NA I like the location in general 75% 76% 72% NA NA NA NA I like the access to dining and entertainment 27% 29% 26% NA NA NA NA Housing and rental rates are affordable 29% 29% 36% NA NA NA NA I've always lived here 12% 13% 15% NA NA NA NA I have friends and family in the area 28% 26% 28% NA NA NA NA Small town feel 26% 27% NA NA NA NA NA Cost of living is affordable 19% 26% 34% NA NA NA NA I like that the community is forward-thinking 14% 16% 15% NA NA NA NA The growing and diverse community 13% 14% 14% NA NA NA NA None of these 5% 4% NA NA NA NA NA *Total may exceed 100% as respondents could select more than one answer. Statistical testing was not performed. Table 163: Question 4 by Survey Year Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Sense of community 63% C D 63% C D 53% 59% C Openness and acceptance of the community toward people of diverse backgrounds 58% 59% 56% 63% A C City of Wheat Ridge 2021 Resident Survey Report of Results Page 143 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Cleanliness of Wheat Ridge 57% 60% 60% 66% A B C Overall quality of new development in Wheat Ridge 52% 54% D 52% 49% Variety of housing options 54% B 49% 50% 55% B C Overall quality of business and service establishments in Wheat Ridge 62% B C D 57% C D 48% 51% Shopping opportunities 48% B C D 37% 36% 37% Opportunities to attend cultural activities 32% 41% A C D 31% 34% Recreational opportunities 72% C 77% A C D 66% 70% Employment opportunities 39% C D 38% C D 25% 25% Educational opportunities 48% C D 45% C 36% 42% C Opportunities to participate in social events and activities 51% D 59% A C D 48% 46% Opportunities to volunteer 56% 69% A C 60% 65% A Opportunities to participate in civic matters 56% 63% A C 56% 59% Availability of parks 86% Availability of paths and walking trails 82% C D 79% C D 74% D 70% City of Wheat Ridge 2021 Resident Survey Report of Results Page 144 Please rate each of the following characteristics as they relate to Wheat Ridge as a whole: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Availability of bike trails 78% C 77% C 71% Availability of affordable quality housing 37% 35% 43% A B 51% A B C Availability of affordable quality child care 34% 33% 33% 44% A B C Availability of affordable quality health care 62% 62% 61% 62% Availability of affordable quality food 67% C D 69% C D 61% 57% Availability of preventive health services 63% 64% 61% 63% Air quality 58% 64% A 67% A 66% A Quality of overall natural environment in Wheat Ridge 70% 70% 68% 71% Overall image or reputation of Wheat Ridge 67% B C D 61% 60% 61% Table 164: Question 5 by Survey Year Please rate your community on each of the following: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Making all residents feel welcome 65% Helping new residents feel connected and integrated 49% Attracting people from diverse backgrounds 41% Valuing residents from diverse backgrounds 47% Demonstrating respect for residents of different cultures and belief systems 54% Treating all residents fairly 59% Providing a safe and secure environment for residents of all backgrounds 57% Respecting individual cultural beliefs and values 60% Providing equal employment opportunities to residents of all backgrounds 55% City of Wheat Ridge 2021 Resident Survey Report of Results Page 145 Please rate your community on each of the following: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Providing equal access to housing for residents of all backgrounds 57% Making all residents feel welcome in business establishments 70% Welcoming residents from all backgrounds to participate in local government and community decision-making 59% Table 165: Question 6 by Survey Year Please indicate how likely or unlikely you are to do each of the following: (Percent rating as "very likely" or "somewhat likely") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Recommend living in Wheat Ridge to someone who asks 87% 90% A 90% A 90% A Remain in Wheat Ridge for the next five years 83% 86% A 87% A 88% A Table 166: Question 7 by Survey Year Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Used Wheat Ridge Recreation Center 39% 59% A 58% A 61% A 64% A B C 63% A B C 63% A B C Participated in a recreation program or activity 30% 42% A 39% A 44% A C 44% A C 44% A C 42% A Used a Wheat Ridge park or trail 86% G 86% G 85% 85% 85% G 84% 82% Visited the Anderson Building for a reason not related to the outdoor pool 18% Used a Wheat Ridge bike/pedestrian path 79% D G 78% G 76% G 75% G 76% G 75% G 71% Used Clear Creek Trail 67% 68% Attended a (virtual) meeting of local city officials or other local public meeting 18% 23% A 26% A F G 24% A 27% A F G 21% 23% A City of Wheat Ridge 2021 Resident Survey Report of Results Page 146 Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? (Percent rating at least once) 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Watched a meeting of local city officials (on cable television, YouTube, etc.) 21% 21% 25% 32% A B C 44% A B C D 41% A B C D 42% A B C D Participated in a senior program 12% 15% A 16% A 18% A G 20% A B C G 17% A 15% Dined at a Wheat Ridge restaurant (other than fast food) 87% 93% A C D F G 89% 89% 92% A 90% A 90% A Used the Wheat Ridge Library 38% 48% A 52% A B 52% A B 54% A B F G 49% A 50% A Attended a Wheat Ridge festival or special event 42% 68% A C 61% A Ridden an RTD bus 25% 37% A 38% A 40% A 44% A B C F G 36% A 40% A Ridden the G-Line from the Wheat Ridge-Ward station 21% Table 167: Question 8 by Survey Year Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Condition of city streets 49% 64% A C 54% A 64% A C 61% A C 68% A C E 70% A B C D E Access to mass transit 67% 67% Ease of car travel in Wheat Ridge 73% B C D E F G 66% C 58% 68% C G 65% C 65% C 64% C Ease of bus travel in Wheat Ridge 62% 69% A C D E F G 61% 58% 60% 61% 57% City of Wheat Ridge 2021 Resident Survey Report of Results Page 147 Please rate the following aspects of transportation within the City of Wheat Ridge: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Ease of commuter rail use in Wheat Ridge 53% Ease of walking in Wheat Ridge 62% B D E 56% D 58% D 50% 56% D 58% D Ease of bicycle travel in Wheat Ridge 66% B C D 61% D 58% D 50% Traffic flow on major streets 42% B C 31% 33% 46% B C Table 168: Question 9: Quality by Survey Year The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Snow removal 65% E 64% E 67% E 67% E 58% 69% A B E G 64% E Street repair and maintenance 45% 52% A C 42% 56% A C E 51% A C 58% A B C E 55% A C E Street cleaning 56% 64% A C E 57% 62% A 58% 63% A C E 62% A C Traffic enforcement 60% 64% A 66% A 69% A B 69% A B 69% A B 66% A Code enforcement (junk vehicles, weed control, trash, outside storage) 41% 49% A F G 48% A F G 49% A F G 45% A 42% 42% Animal control 68% B 60% 68% B 71% B Land use, planning and zoning 43% 42% 43% 46% 41% Building permits 48% 52% 48% 51% 56% A C 54% 56% A C Building inspections 49% 49% 52% 59% A B F 57% A B 52% 54% City of Wheat Ridge 2021 Resident Survey Report of Results Page 148 The following are services provided by the City of Wheat Ridge. For each service, please rate the quality of each service: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Maintenance of existing city parks 80% B G 74% 77% 80% B G 77% 79% B 76% Maintenance of open space and trails 79% G 77% 78% G 77% 75% 80% E G 74% Recreation programs 79% 78% 79% 82% 81% 81% 81% Recreation facilities 84% B 77% 83% B 85% B 85% B 87% B C 85% B Community/public art 41% 47% A C D 40% 41% 45% C 43% Services/programs for youth 58% 61% F 64% F 64% F 65% F 54% 64% F Services/programs for seniors 66% 68% 76% A B 77% A B 72% 74% A B 75% A B Municipal court 62% B 54% 60% 67% B 66% B 68% B C 66% B Public information services 55% C 56% C 48% Community engagement by City staff 49% Policing services 69% 68% 69% 76% A B C 73% A B 72% 76% A B C Police response time to emergency police calls (not code enforcement) 80% B 74% 79% B 83% B F 79% B 79% B 79% B Police response time to non-emergency police calls (not code enforcement) 69% 68% 72% F 77% A B E F G 69% 64% 71% F Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 56% 70% A C 59% 67% A C Community-oriented policing 55% City of Wheat Ridge 2021 Resident Survey Report of Results Page 149 Table 169: Question 9: Importance by Survey Year The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Snow removal 87% B E F G 83% F 90% B D E F G 83% F 83% F 77% 82% F Street repair and maintenance 91% B E F G 88% 95% A B D E F G 89% 86% 87% 86% Street cleaning 59% D F 68% A C D E F G 61% D E F G 53% 55% 53% 55% Traffic enforcement 68% 73% A 76% A 72% 77% A 78% A B D 82% A B C D E Code enforcement (junk vehicles, weed control, trash, outside storage) 62% 66% C 59% 66% C 69% A C 72% A B C D G 67% A C Animal control 63% B 56% 59% 60% Land use, planning and zoning 76% 74% 77% 79% B 76% Building permits 73% B C E G 66% 63% 68% 64% 68% 65% Building inspections 76% E G 73% 71% 72% 71% 77% C E G 70% Maintenance of existing city parks 88% B F G 83% G 86% G 85% G 85% G 83% G 77% Maintenance of open space and trails 87% D E F G 86% D E F G 84% D F G 80% G 82% F G 77% G 74% Recreation programs 63% 75% A C G 66% 72% A C 72% A C 71% A 69% A Recreation facilities 72% B 66% 73% B 74% B 76% B 75% B 74% B City of Wheat Ridge 2021 Resident Survey Report of Results Page 150 The following are services provided by the City of Wheat Ridge. For each service, please rate the importance of each service: (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Community/public art 44% C F 53% A C D E F 37% 44% C F 46% C F 38% Services/programs for youth 80% C 80% 76% 79% 81% C 83% C 81% C Services/programs for seniors 77% B C 68% 70% 75% B C 77% B C 79% B C 76% B C Municipal court 76% B 69% 75% B 76% B 78% B 79% B 78% B Public information services 71% B 63% 68% B Community engagement by City staff 62% Policing services 84% 87% A 87% 91% A B C 91% A B C 94% A B C D E 94% A B C D E Police response time to emergency police calls (not code enforcement) 96% B 93% 97% B 97% B 97% B 97% B 97% B Police response time to non-emergency police calls (not code enforcement) 82% 88% A 87% A 89% A 88% A 89% A 87% A Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 86% 89% 86% 94% A B C Community-oriented policing 74% Table 170: Question 10 by Survey Year Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? 73% 73% 72% 75% 75% City of Wheat Ridge 2021 Resident Survey Report of Results Page 151 Table 171: Question 11 by Survey Year How would you rate the overall performance of the Wheat Ridge city government: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) How would you rate the overall performance of the Wheat Ridge city government? 66% C G 64% C 51% 64% C 65% C G 62% C 60% C Table 172: Question 12 by Survey Year Please rate the following aspects of Wheat Ridge city government performance: (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) The extent to which Wheat Ridge elected officials act in the best interest of the community at large 62% B C 57% C 42% 59% C The quality of work performed by City of Wheat Ridge employees 76% C 72% C 67% 72% The value of services for the taxes paid to Wheat Ridge 57% C 52% 48% 53% The overall direction that Wheat Ridge is taking 57% C 60% C 51% 56% The job Wheat Ridge does at informing residents on major issues within the community 49% C 52% C 36% 48% C The job Wheat Ridge government does at welcoming resident involvement 50% C 55% C 43% 50% C Table 173: Question 13 by Survey Year In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? (Percent rating as "yes"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? 37% 40% 42% A D 35% 40% D 44% A B D 44% A D City of Wheat Ridge 2021 Resident Survey Report of Results Page 152 Table 174: Question 14 by Survey Year What was your impression of the City of Wheat Ridge employee(s) overall? (Percent rating as "excellent" or "good"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Knowledge 81% C 77% 72% 86% B C F G 82% C 78% 78% Responsiveness 77% C 72% 71% 81% B C 76% 76% 76% Courtesy 82% C 84% C 75% 86% C 85% C 82% C 81% C Making you feel valued 73% C 70% C 60% 76% C G 69% C 69% C 69% C Overall impression 77% C 76% C 65% 79% C E 72% C 75% C 73% C Table 175: Question 15 by Survey Year Please rate how safe you feel in the following areas in Wheat Ridge (Percent rating as "very safe" or "somewhat safe") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Parks and playgrounds 84% 87% E G 85% 88% A C E G 82% 86% E G 82% Recreation centers 93% 94% 93% 92% 92% 92% 92% In your neighborhood 80% 86% A C F 81% 85% A C F 83% F 78% 85% A C F In your home 90% 93% A E 93% A E 93% A E 88% On the trail system 76% E F G 73% F G 72% F G 75% E F G 70% 67% 67% On roadways 72% 70% 74% B Retail/commercial areas 82% 82% 84% 83% 83% 83% City of Wheat Ridge 2021 Resident Survey Report of Results Page 153 Table 176: Question 16 by Survey Year Please indicate whether or not each of the following has applied to you in the last 12 months (Percent rating as "yes") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Household member was a victim of a crime in Wheat Ridge 13% 13% 14% Reported a crime to the police in Wheat Ridge 22% 24% 24% Table 177: Question 17 by Survey Year How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Solving violent crimes 77% B 69% 76% B Solving property crimes 41% B 36% 43% B Reducing illegal activities committed by youth 34% 33% 42% A B Reducing illegal drug activity 45% 41% 48% B Enforcement of traffic laws 22% 25% 25% Code enforcement (junk vehicles, weed control, trash, etc.) 18% 17% 19% Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 37% 42% A 39% City of Wheat Ridge 2021 Resident Survey Report of Results Page 154 Table 178: Question 18 by Survey Year How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? (Percent rating as "high priority" or "medium priority") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Better connection with the community (i.e., community forums, events) 84% 83% Increased visibility of police 74% 79% A Additional City resources directed towards crime-related mental health issues in the community 92% Greater accessibility to police and police-related information 79% 76% More community policing officers (problem solving at a community level such as neighborhood problems) 80% 78% Adding officers in public schools 57% 68% A Adding surveillance cameras in high crime areas 77% 82% A Table 179: Question 19 by Survey Year When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.) 2021 2018 2015 2012 2008 2006 2004 It is convenient; on my way to or from work or near my home 49% 43% 38% 41% 38% 40% 39% I like the range of quality goods and services 48% 45% 44% 46% 41% 41% 42% Desired item is not available in Wheat Ridge 69% 69% 72% 71% 69% 67% 71% It is more affordable 14% 19% 19% 22% 20% 20% 16% Visit a mall or other major retailers 46% 50% 53% 57% 57% NA NA I shop online 58% 55% NA NA NA NA NA Other 10% 6% 15% 17% 18% 5% 4% *Total may exceed 100% as respondents could select more than one answer. Respondents who selected “don’t shop outside of Wheat Ridge” were removed from the total since they should have skipped the question. Statistical testing was not performed. City of Wheat Ridge 2021 Resident Survey Report of Results Page 155 Table 180: Question 20 by Survey Year For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: (Percent rating as "very frequently" or "somewhat frequently"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Grocery shopping 84% 89% A D 87% D 82% 87% D 91% A C D E G 88% A D Health services 44% 45% 44% 47% 52% A B C D 55% A B C D 54% A B C D Meals and entertainment 63% 64% 63% 62% 68% A B C D 68% A B C D 68% A B C D Household items 56% 57% 58% 59% 63% A B C 65% A B C D 63% A B C Computers and electronics 11% 9% 13% B 16% A B F G 14% B 12% 12% General retail (shoes, drug stores, clothing, etc.) 39% B C 32% 31% 41% B C 41% B C 43% B C 44% A B C Table 181: Question 21 by Survey Year How much do you agree or disagree that the City of Wheat Ridge should do each of the following? (Percent rating as "strongly agree" or "somewhat agree"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Promote efforts to revitalize Wheat Ridge's housing areas 75% 80% A 78% 78% 79% A 79% A 77% Promote efforts to revitalize Wheat Ridge's business areas 85% G 85% G 84% G 85% G 83% G 83% G 78% Strengthen Wheat Ridge's community image and identity 75% 76% G 80% A G 78% G 81% A B G 78% G 72% Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge 84% B F G 79% G 81% G 87% B C E F G 82% G 78% G 71% City of Wheat Ridge 2021 Resident Survey Report of Results Page 156 How much do you agree or disagree that the City of Wheat Ridge should do each of the following? (Percent rating as "strongly agree" or "somewhat agree"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St 84% C G 82% C 77% 87% B C F G 85% C G 83% C G 79% Promote efforts to attract new jobs 81% 78% Table 182: Question 22 by Survey Year To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? (Percent rating as "major problem" or "moderate problem"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) To what degree, if at all, is homelessness a problem in the City of Wheat Ridge? 77% B 61% Table 183: Question 23 by Survey Year How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Job training programs 63% 60% Mental health programs 84% 81% Substance abuse programs 81% B 78% Shelters for severe weather 75% B 69% Housing/rental assistance programs 67% B 61% Supportive housing, which combines housing with services such as job training and substance abuse treatment 76% B 69% City of Wheat Ridge 2021 Resident Survey Report of Results Page 157 Table 184: Question 25 by Survey Year If ADUs were allowed, how important to you, if at all, would each of the following regulations be? (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Ensure the ADU is architecturally compatible with the existing home 68% 71% Restrict the size of the ADU 58% 53% Limit the number of people allowed to live in the ADU 71% 69% Require the property owner to live in either the main house or ADU 61% B 54% Require off-street parking 59% 61% Table 185: Question 26 by Survey Year How likely, if at all, would you be to consider adding an ADU for each of the following reasons? (Percent rating as "very likely" or "somewhat likely"). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) For an elderly family member 74% 82% A For a disabled family member 72% 79% A For an adult child 52% 54% For visitors 49% 51% For my own personal use 52% 56% For rental income 52% 55% Table 186: Question 27 How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Expanding access to residential recycling and composting services 64% Implementing organized trash hauling in neighborhoods 59% Promoting use of drought-tolerant and native landscaping 58% Establishing a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City's storm water drainage system 45% City of Wheat Ridge 2021 Resident Survey Report of Results Page 158 How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? (Percent rating as "essential" or "very important") 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Encouraging biking or walking, instead of automobile use 47% 53% A Ensuring availability of and access to public transit 64% 72% A Implementing energy efficiency improvements for city facilities 62% Requiring green building practices for new commercial and residential construction 62% Promoting renewable energy (wind or solar) in the community 63% 69% A Promoting renewable energy (wind or solar) in the home 59% 68% A Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) 75% 75% Table 187: Question 28 by Survey Year In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) City Quarterly "Connections” Newsletter 72% D F G 73% D F G 72% D G 67% 70% G 68% G 64% Parks and Recreation Activity Guide 57% 71% A Denver Post 40% 44% A 49% A B 60% A B C 69% A B C D 71% A B C D 74% A B C D E Denver Post YourHub 15% 24% A 32% A B D 28% A Jeffco Transcript 28% Neighborhood Gazette 72% B D 68% D 68% D 60% Denver Gazette 16% Radio news 44% D 45% D 42% D 33% 52% A B C D 48% C D 52% A B C D City of Wheat Ridge 2021 Resident Survey Report of Results Page 159 In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? (Percent using at least once in the last 12 months). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Television news 60% 62% D 62% D 57% 76% A B C D F 71% A B C D 75% A B C D WRTV8 (Government Access Channel) 16% 21% A 20% 30% A B C 48% A B C D 45% A B C D 50% A B C D F City live/on-demand video streaming, including City Council meetings 18% B C D 10% 11% 11% City's website: www.ci.wheatridge.co.us 52% C D E F G 50% D E F G 46% D E F G 40% E F G 34% F G 27% G 23% City website automatic notifications (e.g., community events, calendar listing) 24% 25% 23% City of Wheat Ridge social media sites (Facebook, Twitter) 26% 24% Wheat Ridge Speaks 12% What's Up Wheat Ridge 18% Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) 24% B C 20% 16% Wheat Ridge Recreation Center's Facebook page 16% 13% 14% Community-created Facebook groups/pages about Wheat Ridge 22% C 20% 17% Neighborhood websites (e.g., NextDoor, etc.) 45% B C 36% C 18% Word of mouth 74% 82% A D F G 83% A D F G 78% A 79% A 76% 76% City of Wheat Ridge 2021 Resident Survey Report of Results Page 160 Table 188: Question 29 In a typical month, about how many times, if ever, do you use each of the following social media sites? (Percent rating as at least once). 2021 2018 2015 2012 2008 2006 2004 (A) (B) (C) (D) (E) (F) (G) Facebook 59% 66% A Twitter 23% 20% YouTube 71% 72% LinkedIn 36% 38% NextDoor 42% B 31% Instagram 38% B 33% City of Wheat Ridge 2021 Resident Survey Report of Results Page 161 Appendix D: Benchmark Comparisons Understanding the Benchmark Comparisons Communities use the comparative information provided by benchmarks to help interpret their own resident survey results, to create or revise community plans, to evaluate the success of policy or budget decisions and to measure local government or organizational performance. Taking the pulse of the community has little meaning without knowing what pulse rate is too high and what is too low. When surveys of service satisfaction turn up “good” resident evaluations, it is necessary to know how others rate their services to understand if “good” is good enough or if most other communities are “excellent.” Furthermore, in the absence of peer community comparisons, a community is left with comparing its police protection rating to its street maintenance rating. That comparison is unfair as street maintenance always gets lower ratings than police protection. More illuminating is how residents’ ratings of police service compare to opinions about police service in other communities and to resident ratings over time. A police department that provides the fastest and most efficient service – one that closes most of its cases, solves most of its crimes, and keeps the crime rate low – still has a problem to fix if the residents in the community rate police services lower than ratings given by residents in other cities with objectively “worse” departments. Benchmark data can help that police department – or any department – to understand how well citizens think it is doing. While benchmarks help set the basis for evaluation, resident opinion should be used in conjunction with other sources of data about budget, population demographics, personnel and politics to help administrators know how to respond to comparative results. Comparison Data NRC has designed a method for quantitatively integrating the results of surveys that we have conducted with those that others have conducted. These integration methods have been described thoroughly in Public Administration Review, Journal of Policy Analysis and Management, and in NRC’s first book on conducting and using citizen surveys, Citizen Surveys: how to do them, how to use them, what they mean, published by the International City/County Management Association (ICMA). Scholars who specialize in the analysis of citizen surveys regularly have relied on NRC’s work. 1,2 The method described in those publications is refined regularly and statistically tested on a growing number of resident surveys in NRC’s proprietary databases. Communities in NRC’s benchmark database are distributed geographically across the country and range from small to large in population size. Comparisons may be made to all communities in the database or to a subset. Despite the differences in characteristics across communities, all are in the business of providing services to residents. Though individual community circumstances, resources and practices vary, the objective in every community is to provide services that are so timely, tailored and effective that residents conclude the services are of the highest quality. High ratings in any community, like SAT scores in any teen household, bring pride and a sense of accomplishment. 1 Kelly, J. & Swindell, D. (2002). Service quality variation across urban space: First steps towards a model of citizen satisfaction, Journal of Urban Affairs, 24, 271-288. 2 Van Ryzin, G., Muzzio, D., Immerwahr, S., Gulick, L. & Martinez, E. (2004). Drivers and consequences of citizen satisfaction: An application of the American Customer Satisfaction Index Model to New York City, Public Administration Review, 64, 331-341. City of Wheat Ridge 2021 Resident Survey Report of Results Page 162 NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in citizen surveys from approximately 500 communities whose residents evaluated local government services and gave their opinion about the quality of community life. The comparison evaluations are from the most recent survey completed in each jurisdiction; most communities conduct surveys every year or in alternating years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The City of Wheat Ridge chose to have comparisons made to communities across the nation as well as to communities in Colorado’s Front Range. Interpreting the Results Average ratings are compared when questions similar to those asked in the Wheat Ridge survey are included in NRC’s database, and there are at least five jurisdictions in which the question was asked. Where comparisons for quality ratings were available, the City of Wheat Ridge’s results were noted as being “higher” than the benchmark, “lower” than the benchmark or “similar” to the benchmark. In instances where ratings are considerably higher or lower than the benchmark, these ratings have been further demarcated by the attribute of “much,” (for example, “much lower” or “much higher”). These labels come from a statistical comparison of Wheat Ridge’s rating to the benchmark where a rating is considered “similar” if it is within the margin of error (5 points on the 100-point scale); “higher” or “lower” if the difference between Wheat Ridge’s rating and the benchmark is greater the margin of error (greater than 5 points but less than 10 points); and “much higher” or “much lower” if the difference between Wheat Ridge’s rating and the benchmark is more than twice the margin of error (10 points). City of Wheat Ridge 2021 Resident Survey Report of Results Page 163 National Benchmark Comparisons For the evaluative ratings, 5 of the items were higher than the national benchmark comparison, 47 were similar and 28 were lower. Table 189: Quality of Life Percent positive Rank Number of communities in comparison Comparison to benchmark Wheat Ridge as a place to live 88% 227 393 Similar Your neighborhood as a place to live 80% 214 326 Similar Wheat Ridge as a place to raise children 80% 239 390 Similar Wheat Ridge as a place to work 64% 180 374 Similar Wheat Ridge as a place to retire 69% 159 374 Similar Overall quality of life in Wheat Ridge 81% 268 449 Similar Table 190: Likelihood of Remaining in and Recommending Wheat Ridge Percent positive Rank Number of communities in comparison Comparison to benchmark Recommend living in Wheat Ridge to someone who asks 87% 166 304 Similar Remain in Wheat Ridge for the next five years 83% 178 298 Similar Table 191: Community Characteristics Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 63% 197 321 Similar Openness and acceptance of the community toward people of diverse backgrounds 58% 205 315 Similar Cleanliness of Wheat Ridge 57% 254 321 Much lower Overall quality of new development in Wheat Ridge 52% 217 310 Similar Variety of housing options 54% 140 298 Similar Overall quality of business and service establishments in Wheat Ridge 62% 195 293 Similar Shopping opportunities 48% 195 311 Similar Opportunities to attend cultural activities 32% 289 310 Much lower Recreational opportunities 72% 144 310 Similar Employment opportunities 39% 193 325 Similar Educational opportunities 48% 199 268 Lower City of Wheat Ridge 2021 Resident Survey Report of Results Page 164 Percent positive Rank Number of communities in comparison Comparison to benchmark Opportunities to participate in social events and activities 51% 227 288 Lower Opportunities to volunteer 56% 256 288 Lower Opportunities to participate in civic matters 56% 225 294 Lower Availability of paths and walking trails 82% 68 326 Much higher Availability of affordable quality housing 37% 172 322 Similar Availability of affordable quality child care 34% 239 282 Much lower Availability of affordable quality health care 62% 153 284 Similar Availability of affordable quality food 67% 149 271 Similar Availability of preventive health services 63% 144 266 Similar Air quality 58% 253 271 Much lower Quality of overall natural environment in Wheat Ridge 70% 230 297 Lower Overall image or reputation of Wheat Ridge 67% 238 362 Similar Table 192: Equity and Inclusion Percent positive Rank Number of communities in comparison Comparison to benchmark Making all residents feel welcome 65% 49 75 Similar Attracting people from diverse backgrounds 41% 67 74 Much lower Treating all residents fairly 59% 144 292 Similar Table 193: Aspects of Transportation Percent positive Rank Number of communities in comparison Comparison to benchmark Condition of city streets 49% 8 9 Much lower Ease of car travel in Wheat Ridge 73% 137 325 Similar Ease of bus travel in Wheat Ridge 62% 3 10 Higher Ease of walking in Wheat Ridge 62% 200 326 Similar Ease of bicycle travel in Wheat Ridge 66% 89 325 Higher Traffic flow on major streets 42% 219 348 Similar City of Wheat Ridge 2021 Resident Survey Report of Results Page 165 Table 194: Participation in Activities Percent positive Rank Number of communities in comparison Comparison to benchmark Used Wheat Ridge Recreation Center 39% 221 233 Much lower Participated in a recreation program or activity 30% 5 5 Much lower Used a Wheat Ridge park or trail 86% 110 265 Similar Attended a (virtual) meeting of local city officials or other local public meeting 18% 190 285 Similar Watched a meeting of local city officials (on cable television, YouTube, etc.) 21% 145 256 Similar Used the Wheat Ridge Library 38% 243 245 Much lower Attended a Wheat Ridge festival or special event 42% 211 257 Much lower Table 195: City Services Percent positive Rank Number of communities in comparison Comparison to benchmark Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? 73% 267 412 Similar Snow removal 65% 160 284 Similar Street repair and maintenance 45% 203 368 Similar Street cleaning 56% 227 326 Lower Traffic enforcement 60% 273 373 Similar Code enforcement (junk vehicles, weed control, trash, outside storage) 41% 268 381 Lower Animal control 68% 173 338 Similar Land use, planning and zoning 43% 198 315 Similar Building permits 48% 8 11 Lower Building inspections 49% 8 8 Much lower Maintenance of existing city parks 80% 10 21 Similar Recreation programs 79% 127 332 Similar Recreation facilities 84% 58 298 Higher Services/programs for youth 58% 11 12 Much lower Services/programs for seniors 66% 12 22 Similar Public information services 55% 261 301 Lower Policing services 69% 374 438 Lower Police response time to emergency police calls (not code enforcement) 80% 3 7 Similar Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 56% 293 368 Lower City of Wheat Ridge 2021 Resident Survey Report of Results Page 166 Table 196: Safety in Public Areas Percent positive Rank Number of communities in comparison Comparison to benchmark Parks and playgrounds 84% 4 11 Similar In your neighborhood 80% 8 9 Lower Table 197: City Government Performance Percent positive Rank Number of communities in comparison Comparison to benchmark The extent to which Wheat Ridge elected officials act in the best interest of the community at large 62% 5 8 Similar The value of services for the taxes paid to Wheat Ridge 57% 167 399 Similar The overall direction that Wheat Ridge is taking 57% 181 336 Similar The job Wheat Ridge does at informing residents on major issues within the community 49% 50 79 Similar The job Wheat Ridge government does at welcoming resident involvement 50% 179 338 Similar Table 198: City Employees Percent positive Rank Number of communities in comparison Comparison to benchmark In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? 37% 284 347 Lower Knowledge 81% 22 27 Lower Responsiveness 77% 22 26 Lower Courtesy 82% 15 17 Lower Making you feel valued 73% 4 6 Similar Overall impression 77% 162 389 Similar City of Wheat Ridge 2021 Resident Survey Report of Results Page 167 Communities Included in the National Benchmark Comparison Listed below are the communities included in the national benchmark comparisons provided for the City of Wheat Ridge followed by the 2017 population for each according to the U.S. Census.  Adams County, CO .................................. 487,850  Airway Heights city, WA ................................ 8,017  Albany city, OR .......................................... 52,007  Albemarle County, VA .............................. 105,105  Albert Lea city, MN .................................... 17,716  Alexandria city, VA ................................... 154,710  Allegan County, MI .................................. 114,145  American Canyon city, CA ......................... 20,341  Ankeny city, IA ........................................... 56,237  Ann Arbor city, MI .................................... 119,303  Apache Junction city, AZ ........................... 38,452  Arapahoe County, CO .............................. 626,612  Arlington city, TX ...................................... 388,225  Arvada city, CO ........................................ 115,320  Asheville city, NC ....................................... 89,318  Ashland city, OR ........................................ 20,733  Ashland town, MA ..................................... 17,478  Ashland town, VA ......................................... 7,554  Aspen city, CO .............................................. 7,097  Athens-Clarke County, GA, ...................... 122,292  Auburn city, AL .......................................... 61,462  Aurora city, CO ........................................ 357,323  Austin city, TX .......................................... 916,906  Avon town, CO .............................................. 6,503  Avon town, IN ............................................ 16,479  Avondale city, AZ ....................................... 81,590  Azusa city, CA ............................................ 49,029  Bainbridge Island city, WA ........................ 23,689  Baltimore city, MD................................... 619,796  Baltimore County, MD ............................. 828,637  Basehor city, KS ........................................... 5,401  Batavia city, IL ........................................... 26,499  Battle Creek city, MI .................................. 51,505  Bay Village city, OH ................................... 15,426  Baytown city, TX ........................................ 76,205  Beaumont city, CA ..................................... 43,641  Bellingham city, WA .................................. 85,388  Bend city, OR............................................. 87,167  Bethlehem township, PA ........................... 23,800  Bettendorf city, IA...................................... 35,293  Billings city, MT ....................................... 109,082  Bloomington city, IN .................................. 83,636  Bloomington city, MN ................................ 85,417  Boise City city, ID..................................... 220,859  Bonner Springs city, KS ............................... 7,644  Boulder city, CO....................................... 106,271  Bowling Green city, KY .............................. 64,302  Bozeman city, MT ...................................... 43,132  Brookline CDP, MA .................................... 59,246  Brooklyn Center city, MN .......................... 30,885  Brooklyn city, OH ....................................... 10,891  Broomfield city, CO .................................... 64,283  Brownsburg town, IN ................................. 24,625  Buffalo Grove village, IL ............................ 41,551  Burlingame city, CA ................................... 30,401  Cabarrus County, NC ............................... 196,716  Cambridge city, MA ................................. 110,893  Canandaigua city, NY ................................ 10,402  Cannon Beach city, OR ............................... 1,517  Cañon City city, CO .................................... 16,298  Cape Coral city, FL .................................. 173,679  Carlsbad city, CA ..................................... 113,147  Cartersville city, GA ................................... 20,235  Cary town, NC .......................................... 159,715  Castle Rock town, CO ................................ 57,274  Cedar Hill city, TX ...................................... 48,149  Cedar Park city, TX .................................... 70,010  Cedar Rapids city, IA ............................... 130,330  Celina city, TX .............................................. 7,910  Centennial city, CO .................................. 108,448  Chandler city, TX ......................................... 2,896  Chanhassen city, MN ................................ 25,108  Chapel Hill town, NC ................................. 59,234  Chardon city, OH ......................................... 5,166  Charles County, MD ................................ 156,021  Charlotte County, FL................................ 173,236  Charlottesville city, VA ............................... 46,487  Chattanooga city, TN ............................... 176,291  Chautauqua town, NY ................................. 4,362  Chesterfield County, VA ........................... 335,594  Clayton city, MO ........................................ 16,214  Clearwater city, FL ................................... 112,794  Clinton city, SC ............................................ 8,538  Clive city, IA ............................................... 17,134  Clovis city, CA .......................................... 104,411  College Park city, MD ................................ 32,186  College Station city, TX ............................ 107,445  Colleyville city, TX ...................................... 25,557  Collinsville city, IL ...................................... 24,767  Columbia city, MO ................................... 118,620  Commerce City city, CO ............................. 52,905  Conshohocken borough, PA ........................ 7,985  Coolidge city, AZ ........................................ 12,221  Coon Rapids city, MN ................................ 62,342  Coral Springs city, FL ............................... 130,110  Coronado city, CA ...................................... 24,053  Corvallis city, OR ....................................... 56,224  Cottonwood Heights city, UT ..................... 34,214  Coventry Lake CDP, CT................................ 2,932  Coventry town, CT ..................................... 12,458 City of Wheat Ridge 2021 Resident Survey Report of Results Page 168  Cupertino city, CA ...................................... 60,687  Dacono city, CO ............................................ 4,929  Dakota County, MN ................................. 414,655  Dallas city, OR ........................................... 15,413  Dallas city, TX ....................................... 1,300,122  Danvers town, MA ..................................... 27,527  Danville city, KY ........................................ 16,657  Darien city, IL ............................................ 22,206  Davidson town, NC .................................... 12,325  Dayton city, OH........................................ 140,939  Dayton town, WY ............................................. 815  Dearborn city, MI....................................... 95,295  Decatur city, GA ........................................ 22,022  DeLand city, FL ......................................... 30,315  Delaware city, OH ...................................... 38,193  Denison city, TX ......................................... 23,342  Denton city, TX ........................................ 131,097  Denver city, CO ........................................ 678,467  Des Moines city, IA .................................. 214,778  Des Peres city, MO ....................................... 8,536  Destin city, FL............................................ 13,421  Dothan city, AL .......................................... 67,784  Dover city, NH ........................................... 30,901  Dublin city, CA ........................................... 57,022  Dublin city, OH .......................................... 44,442  Duluth city, MN ......................................... 86,066  Durham city, NC ...................................... 257,232  Durham County, NC ................................ 300,865  Dyer town, IN ............................................. 16,077  Eagan city, MN .......................................... 66,102  Eagle Mountain city, UT ............................ 27,773  Eau Claire city, WI ..................................... 67,945  Eden Prairie city, MN ................................ 63,660  Eden town, VT .............................................. 1,254  Edgewater city, CO ....................................... 5,299  Edina city, MN ........................................... 50,603  Edmond city, OK........................................ 89,769  Edmonds city, WA ..................................... 41,309  El Cerrito city, CA ....................................... 24,982  El Paso de Robles (Paso Robles) city, CA . 31,409  Elbert County, CO ...................................... 24,553  Elgin city, IL ............................................. 112,628  Elk Grove city, CA .................................... 166,228  Elmhurst city, IL ........................................ 46,139  Englewood city, CO.................................... 33,155  Erie town, CO............................................. 22,019  Escambia County, FL .............................. 309,924  Estes Park town, CO ..................................... 6,248  Euclid city, OH ........................................... 47,698  Farmers Branch city, TX ............................ 33,808  Farmersville city, TX ..................................... 3,440  Farmington Hills city, MI ........................... 81,235  Fate city, TX ............................................... 10,339  Fayetteville city, GA ................................... 17,069  Fayetteville city, NC ................................. 210,324  Ferguson township, PA.............................. 18,837  Fernandina Beach city, FL ........................ 11,957  Flagstaff city, AZ ........................................ 69,903  Flower Mound town, TX ............................. 71,575  Forest Grove city, OR................................. 23,554  Fort Collins city, CO ................................. 159,150  Franklin city, TN ........................................ 72,990  Frederick town, CO .................................... 11,397  Fremont city, CA ...................................... 230,964  Frisco town, CO ........................................... 2,977  Fruita city, CO ............................................ 13,039  Gahanna city, OH ...................................... 34,691  Gaithersburg city, MD ............................... 67,417  Galveston city, TX ...................................... 49,706  Gardner city, KS ........................................ 21,059  Germantown city, TN ................................. 39,230  Gilbert town, AZ ....................................... 232,176  Gillette city, WY ......................................... 31,783  Glen Ellyn village, IL .................................. 27,983  Glendora city, CA ....................................... 51,891  Glenview village, IL .................................... 47,066  Golden city, CO .......................................... 20,365  Golden Valley city, MN .............................. 21,208  Goodyear city, AZ ...................................... 74,953  Grafton village, WI ..................................... 11,576  Grand Rapids city, MI .............................. 195,355  Grand Traverse County, MI ....................... 91,222  Greeley city, CO ....................................... 100,760  Greenville city, NC ..................................... 90,347  Greer city, SC............................................. 28,587  Gulf Breeze city, FL ..................................... 6,251  Gunnison County, CO ................................ 16,215  Haltom City city, TX.................................... 44,059  Hamilton city, OH ...................................... 62,216  Hamilton town, MA ...................................... 7,991  Hampton city, VA ..................................... 136,255  Hanover County, VA................................. 103,218  Harrisburg city, SD ...................................... 5,429  Hastings city, MN ...................................... 22,620  Henderson city, NV .................................. 284,817  High Point city, NC ................................... 109,849  Highland Park city, IL ................................ 29,796  Highlands Ranch CDP, CO ...................... 105,264  Homer Glen village, IL ............................... 24,403  Honolulu County, HI ................................ 990,060  Hopkinton town, MA .................................. 16,720  Hoquiam city, WA ........................................ 8,416  Horry County, SC ..................................... 310,186  Hudson town, CO ........................................ 1,709  Huntley village, IL ...................................... 26,265  Huntsville city, TX ...................................... 40,727  Hutchinson city, MN .................................. 13,836  Hutto city, TX ............................................. 22,644 City of Wheat Ridge 2021 Resident Survey Report of Results Page 169  Hyattsville city, MD.................................... 18,225  Independence city, IA ................................... 6,013  Independence city, MO ........................... 117,369  Indio city, CA.............................................. 86,867  Iowa City city, IA ........................................ 73,415  Issaquah city, WA ...................................... 35,629  Jackson city, MO ....................................... 14,690  Jackson County, MI ................................. 158,989  Jefferson Parish, LA ................................ 437,038  Jerome city, ID........................................... 11,306  Johnson City city, TN ................................. 65,598  Johnston city, IA ........................................ 20,172  Jupiter town, FL ......................................... 62,373  Kalamazoo city, MI .................................... 75,833  Kansas City city, KS ................................ 151,042  Kansas City city, MO ............................... 476,974  Kent city, WA ........................................... 126,561  Kerrville city, TX ......................................... 22,931  Key West city, FL ....................................... 25,316  King City city, CA ....................................... 13,721  Kingman city, AZ ....................................... 28,855  Kirkland city, WA ....................................... 86,772  Kirkwood city, MO ..................................... 27,659  La Mesa city, CA ........................................ 59,479  La Plata town, MD ........................................ 9,160  La Vista city, NE ........................................ 17,062  Lake Forest city, IL .................................... 18,931  Lake Havasu City city, AZ .......................... 53,463  Lake in the Hills village, IL ........................ 28,908  Lake Zurich village, IL ............................... 19,983  Lakeville city, MN ...................................... 61,056  Lakewood city, CO ................................... 151,411  Lakewood city, WA .................................... 59,102  Lancaster County, SC ................................ 86,544  Laramie city, WY ....................................... 32,104  Larimer County, CO ................................. 330,976  Las Cruces city, NM ................................ 101,014  Las Vegas city, NM .................................... 13,445  Las Vegas city, NV ................................... 621,662  Lawrence city, KS ...................................... 93,954  Lawrenceville city, GA ............................... 29,287  Lehi city, UT ............................................... 58,351  Lenexa city, KS.......................................... 52,030  Lewisville city, TX .................................... 103,638  Libertyville village, IL ................................. 20,504  Lincolnwood village, IL .............................. 12,637  Lindsborg city, KS ........................................ 3,313  Little Chute village, WI .............................. 11,006  Little Elm city, TX ....................................... 39,471  Littleton city, CO ........................................ 45,848  Livermore city, CA ..................................... 88,232  Lombard village, IL .................................... 43,776  Lone Tree city, CO ..................................... 13,430  Long Grove village, IL ................................... 7,980  Longmont city, CO ..................................... 91,730  Lonsdale city, MN ........................................ 3,850  Los Alamos County, NM ............................ 18,031  Los Altos Hills town, CA ............................... 8,490  Loudoun County, VA ................................ 374,558  Louisville city, CO ...................................... 20,319  Lower Merion township, PA....................... 58,500  Lynchburg city, VA ..................................... 79,237  Lynnwood city, WA .................................... 37,242  Manassas city, VA ..................................... 41,379  Manhattan Beach city, CA ......................... 35,698  Manhattan city, KS.................................... 55,427  Mankato city, MN ...................................... 41,241  Maple Grove city, MN ................................ 68,362  Maplewood city, MN .................................. 40,127  Maricopa County, AZ ............................ 4,155,501  Marin County, CA ..................................... 260,814  Marion city, IA............................................ 38,014  Mariposa County, CA ................................. 17,658  Marshalltown city, IA ................................. 27,440  Marshfield city, WI ..................................... 18,326  Martinez city, CA ....................................... 37,902  Marysville city, WA ..................................... 66,178  Maui County, HI ....................................... 164,094  McKinney city, TX .................................... 164,760  McMinnville city, OR .................................. 33,211  Mecklenburg County, NC ..................... 1,034,290  Menlo Park city, CA ................................... 33,661  Menomonee Falls village, WI .................... 36,411  Mercer Island city, WA............................... 24,768  Meridian charter township, MI .................. 41,903  Merriam city, KS ........................................ 11,259  Mesa city, AZ ........................................... 479,317  Mesquite city, TX ..................................... 144,118  Miami city, FL .......................................... 443,007  Middleton city, WI...................................... 18,951  Middletown town, RI ................................. 16,100  Milford city, DE .......................................... 10,645  Milton city, GA ........................................... 37,556  Minneapolis city, MN............................... 411,452  Minnetrista city, MN .................................... 7,187  Missoula County, MT ............................... 114,231  Missouri City city, TX ................................. 72,688  Moline city, IL ............................................ 42,644  Monroe city, MI ......................................... 20,128  Montgomery city, MN .................................. 2,921  Montgomery County, MD ..................... 1,039,198  Monticello city, UT ....................................... 2,599  Montrose city, CO ...................................... 18,918  Moorpark city, CA ...................................... 36,060  Moraga town, CA ....................................... 17,231  Morristown city, TN ................................... 29,446  Morrisville town, NC .................................. 23,873  Morro Bay city, CA ..................................... 10,568 City of Wheat Ridge 2021 Resident Survey Report of Results Page 170  Moscow city, ID ......................................... 24,833  Mountlake Terrace city, WA ...................... 20,922  Murphy city, TX .......................................... 20,361  Naperville city, IL ..................................... 146,431  Napoleon city, OH ........................................ 8,646  Needham CDP, MA ................................... 30,429  Nevada City city, CA ..................................... 3,112  Nevada County, CA ................................... 98,838  New Braunfels city, TX .............................. 70,317  New Brighton city, MN .............................. 22,440  New Concord village, OH .............................. 2,561  New Hope city, MN .................................... 20,909  Newport city, RI ......................................... 24,745  Newport News city, VA ............................ 180,775  Newton city, IA .......................................... 15,085  Niles village, IL .......................................... 29,823  Noblesville city, IN ..................................... 59,807  Norcross city, GA ....................................... 16,474  Norfolk city, NE ......................................... 24,352  North Mankato city, MN ............................ 13,583  North Port city, FL ..................................... 62,542  North Yarmouth town, ME ........................... 3,714  Northglenn city, CO ................................... 38,473  Novato city, CA .......................................... 55,378  Novi city, MI ............................................... 58,835  O'Fallon city, IL .......................................... 29,095  Oak Park village, IL ................................... 52,229  Oakdale city, MN ....................................... 27,972  Oklahoma City city, OK ............................ 629,191  Olmsted County, MN ............................... 151,685  Orland Park village, IL ............................... 59,161  Orleans Parish, LA ................................... 388,182  Oshkosh city, WI ........................................ 66,649  Oswego village, IL ..................................... 33,759  Overland Park city, KS ............................ 186,147  Paducah city, KY ....................................... 24,879  Palm Beach Gardens city, FL .................... 53,119  Palm Coast city, FL .................................... 82,356  Palo Alto city, CA ....................................... 67,082  Palos Verdes Estates city, CA ................... 13,591  Panama City Beach city, FL ...................... 12,461  Papillion city, NE ....................................... 19,478  Paradise Valley town, AZ ........................... 13,961  Park City city, UT .......................................... 8,167  Parker town, CO ........................................ 51,125  Pasco city, WA ........................................... 70,607  Pasco County, FL..................................... 498,136  Payette city, ID ............................................. 7,366  Pearland city, TX ..................................... 113,693  Peoria city, IL ........................................... 115,424  Pflugerville city, TX .................................... 58,013  Philadelphia city, PA............................. 1,569,657  Pinehurst village, NC ................................. 15,580  Piqua city, OH ............................................ 20,793  Pitkin County, CO ...................................... 17,747  Plano city, TX ........................................... 281,566  Platte City city, MO ...................................... 4,867  Pleasant Hill city, IA ..................................... 9,608  Pleasanton city, CA ................................... 79,341  Plymouth city, MN ..................................... 76,258  Port Orange city, FL ................................... 60,315  Port St. Lucie city, FL ............................... 178,778  Portage city, MI ......................................... 48,072  Portland city, OR...................................... 630,331  Powell city, OH ........................................... 12,658  Powhatan County, VA ................................ 28,364  Prairie Village city, KS ............................... 21,932  Pueblo city, CO ........................................ 109,122  Purcellville town, VA .................................... 9,217  Puyallup city, WA ....................................... 39,637  Queen Creek town, AZ............................... 33,298  Raleigh city, NC ....................................... 449,477  Ramsey city, MN ....................................... 25,853  Raymore city, MO ...................................... 20,358  Redmond city, OR ..................................... 28,492  Redmond city, WA ..................................... 60,712  Redwood City city, CA ................................ 84,368  Reno city, NV ........................................... 239,732  Richfield city, MN ...................................... 35,993  Richland city, WA ....................................... 53,991  Richmond city, CA ................................... 108,853  Richmond Heights city, MO ......................... 8,466  Rio Rancho city, NM .................................. 93,317  River Falls city, WI ..................................... 15,256  Riverside city, CA ..................................... 321,570  Roanoke city, VA ....................................... 99,572  Roanoke County, VA .................................. 93,419  Rochester city, NY ................................... 209,463  Rock Hill city, SC ....................................... 70,764  Rockville city, MD ...................................... 66,420  Roeland Park city, KS .................................. 6,810  Rohnert Park city, CA ................................ 42,305  Rolla city, MO ............................................ 20,013  Rosemount city, MN .................................. 23,474  Rosenberg city, TX ..................................... 35,867  Roseville city, CA ..................................... 130,705  Roseville city, MN ...................................... 35,624  Round Rock city, TX ................................ 116,369  Royal Palm Beach village, FL .................... 37,665  Sacramento city, CA ................................ 489,650  Sahuarita town, AZ .................................... 28,257  Sammamish city, WA ................................ 62,877  San Carlos city, CA .................................... 29,954  San Diego city, CA ................................ 1,390,966  San Francisco city, CA ............................. 864,263  San Jose city, CA .................................. 1,023,031  San Marcos city, TX ................................... 59,935  Sangamon County, IL .............................. 198,134 City of Wheat Ridge 2021 Resident Survey Report of Results Page 171  Santa Fe city, NM ...................................... 82,980  Santa Fe County, NM .............................. 147,514  Savage city, MN ........................................ 30,011  Schaumburg village, IL.............................. 74,427  Schertz city, TX .......................................... 38,199  Scott County, MN .................................... 141,463  Scottsdale city, AZ ................................... 239,283  Sedona city, AZ ......................................... 10,246  Sevierville city, TN ..................................... 16,387  Shakopee city, MN .................................... 40,024  Shawnee city, KS ...................................... 64,840  Shawnee city, OK ...................................... 30,974  Shoreline city, WA ..................................... 55,431  Shoreview city, MN ................................... 26,432  Shorewood village, IL ................................ 16,809  Sierra Vista city, AZ ................................... 43,585  Silverton city, OR .......................................... 9,757  Sioux Falls city, SD .................................. 170,401  Skokie village, IL ....................................... 64,773  Snoqualmie city, WA ................................. 12,944  Snowmass Village town, CO ......................... 2,827  Somerset town, MA ................................... 18,257  South Bend city, IN ................................. 101,928  South Jordan city, UT ................................ 65,523  South Portland city, ME ............................ 25,431  Southlake city, TX...................................... 30,090  Spearfish city, SD ...................................... 11,300  Springville city, UT ..................................... 32,319  St. Augustine city, FL ................................. 13,952  St. Charles city, IL ..................................... 32,730  St. Cloud city, MN ...................................... 67,093  St. Croix County, WI ................................... 87,142  St. Joseph city, MO .................................... 76,819  St. Louis County, MN............................... 200,294  St. Lucie County, FL ................................ 298,763  State College borough, PA ........................ 42,224  Steamboat Springs city, CO ...................... 12,520  Sugar Land city, TX ................................... 86,886  Suisun City city, CA.................................... 29,280  Summit County, UT ................................... 39,731  Sunnyvale city, CA ................................... 151,565  Surprise city, AZ ...................................... 129,534  Suwanee city, GA ...................................... 18,655  Tacoma city, WA ...................................... 207,280  Takoma Park city, MD ............................... 17,643  Tempe city, AZ ......................................... 178,339  Temple city, TX .......................................... 71,795  Texarkana city, TX ..................................... 37,222  The Woodlands CDP, TX.......................... 109,608  Thousand Oaks city, CA .......................... 128,909  Tigard city, OR ........................................... 51,355  Tinley Park village, IL ................................. 57,107  Tracy city, CA ............................................. 87,613  Trinidad CCD, CO ....................................... 10,819  Tualatin city, OR ........................................ 27,135  Tulsa city, OK .......................................... 401,352  Tustin city, CA ............................................ 80,007  Twin Falls city, ID ....................................... 47,340  Unalaska city, AK ........................................ 4,809  University Heights city, OH ........................ 13,201  University Park city, TX .............................. 24,692  Urbandale city, IA ...................................... 42,222  Vail town, CO ............................................... 5,425  Vernon Hills village, IL ............................... 26,084  Victoria city, MN .......................................... 8,679  Vienna town, VA ........................................ 16,474  Virginia Beach city, VA ............................. 450,057  Walnut Creek city, CA ................................ 68,516  Warrensburg city, MO................................ 19,890  Washington County, MN ......................... 250,979  Washoe County, NV ................................. 445,551  Waunakee village, WI ................................ 13,284  Wauwatosa city, WI ................................... 47,687  Wentzville city, MO .................................... 35,768  West Bend city, WI .................................... 31,656  West Carrollton city, OH ............................ 12,963  West Chester township, OH ...................... 62,804  West Des Moines city, IA ........................... 62,999  Western Springs village, IL ........................ 13,187  Westerville city, OH ................................... 38,604  Westlake town, TX ....................................... 1,006  Westminster city, CO ............................... 111,895  Westminster city, MD ................................ 18,557  White House city, TN ................................. 11,107  Wichita city, KS ....................................... 389,054  Williamsburg city, VA ................................. 14,817  Willowbrook village, IL ................................. 8,598  Wilmington city, NC ................................. 115,261  Wilsonville city, OR .................................... 22,789  Windsor town, CO ...................................... 23,386  Windsor town, CT ...................................... 29,037  Winter Garden city, FL ............................... 40,799  Woodbury city, MN .................................... 67,648  Woodinville city, WA .................................. 11,675  Wyandotte County, KS ............................ 163,227  Wyoming city, MI ....................................... 75,124  Yakima city, WA ......................................... 93,182  York County, VA ......................................... 67,196  Yorktown town, IN ..................................... 11,200  Yorkville city, IL .......................................... 18,691  Yountville city, CA ........................................ 2,978 City of Wheat Ridge 2021 Resident Survey Report of Results Page 172 Front Range Benchmark Comparisons For the evaluative ratings, 11 of the items were higher than the Front Range benchmark comparison, 39 were similar and 21 were lower. Table 199: Quality of Life Percent positive Rank Number of communities in comparison Comparison to benchmark Wheat Ridge as a place to live 88% 14 29 Similar Your neighborhood as a place to live 80% 15 26 Similar Wheat Ridge as a place to raise children 80% 15 30 Similar Wheat Ridge as a place to work 64% 14 30 Similar Wheat Ridge as a place to retire 69% 11 30 Higher Overall quality of life in Wheat Ridge 81% 17 31 Similar Table 200: Likelihood of Remaining in and Recommending Wheat Ridge Percent positive Rank Number of communities in comparison Comparison to benchmark Recommend living in Wheat Ridge to someone who asks 87% 8 21 Higher Remain in Wheat Ridge for the next five years 83% 10 20 Similar Table 201: Community Characteristics Percent positive Rank Number of communities in comparison Comparison to benchmark Sense of community 63% 11 22 Similar Openness and acceptance of the community toward people of diverse backgrounds 58% 15 22 Similar Cleanliness of Wheat Ridge 57% 14 18 Much lower Overall quality of new development in Wheat Ridge 52% 10 18 Similar Variety of housing options 54% 6 19 Higher Overall quality of business and service establishments in Wheat Ridge 62% 10 18 Similar Shopping opportunities 48% 16 24 Similar Opportunities to attend cultural activities 32% 19 21 Much lower Recreational opportunities 72% 15 22 Similar Employment opportunities 39% 17 25 Similar Educational opportunities 48% 6 11 Similar City of Wheat Ridge 2021 Resident Survey Report of Results Page 173 Percent positive Rank Number of communities in comparison Comparison to benchmark Opportunities to participate in social events and activities 51% 13 17 Lower Opportunities to volunteer 56% 13 16 Lower Opportunities to participate in civic matters 56% 13 19 Lower Availability of paths and walking trails 82% 6 19 Higher Availability of affordable quality housing 37% 6 19 Higher Availability of affordable quality child care 34% 8 15 Similar Availability of affordable quality health care 62% 6 17 Higher Availability of affordable quality food 67% 5 14 Higher Availability of preventive health services 63% 3 11 Higher Air quality 58% 14 17 Lower Quality of overall natural environment in Wheat Ridge 70% 13 18 Lower Overall image or reputation of Wheat Ridge 67% 14 23 Similar Table 202: Equity and Inclusion Percent positive Rank Number of communities in comparison Comparison to benchmark Making all residents feel welcome 65% NA NA NA Attracting people from diverse backgrounds 41% NA NA NA Treating all residents fairly 59% 6 15 Similar Table 203: Aspects of Transportation Percent positive Rank Number of communities in comparison Comparison to benchmark Condition of city streets 49% NA NA NA Ease of car travel in Wheat Ridge 73% 7 25 Higher Ease of bus travel in Wheat Ridge 62% 3 7 Higher Ease of walking in Wheat Ridge 62% 17 24 Lower Ease of bicycle travel in Wheat Ridge 66% 12 24 Similar Traffic flow on major streets 42% 10 22 Similar City of Wheat Ridge 2021 Resident Survey Report of Results Page 174 Table 204: Participation in Activities Percent positive Rank Number of communities in comparison Comparison to benchmark Used Wheat Ridge Recreation Center 39% 10 11 Much lower Participated in a recreation program or activity 30% NA NA NA Used a Wheat Ridge park or trail 86% 10 15 Similar Attended a (virtual) meeting of local city officials or other local public meeting 18% 14 16 Lower Watched a meeting of local city officials (on cable television, YouTube, etc.) 21% 5 13 Similar Used the Wheat Ridge Library 38% 9 9 Much lower Attended a Wheat Ridge festival or special event 42% 10 15 Much lower Table 205: City Services Percent positive Rank Number of communities in comparison Comparison to benchmark Overall, how would you rate the quality of the services provided by the City of Wheat Ridge? 73% 20 30 Similar Snow removal 65% 8 25 Higher Street repair and maintenance 45% 16 25 Similar Street cleaning 56% 15 21 Lower Traffic enforcement 60% 17 25 Similar Code enforcement (junk vehicles, weed control, trash, outside storage) 41% 18 25 Similar Animal control 68% 11 22 Similar Land use, planning and zoning 43% 10 17 Similar Building permits 48% 4 5 Similar Building inspections 49% 5 5 Lower Maintenance of existing city parks 80% 3 6 Similar Recreation programs 79% 12 21 Similar Recreation facilities 84% 9 19 Similar Services/programs for youth 58% 5 5 Lower Services/programs for seniors 66% 4 8 Similar Public information services 55% 12 15 Lower Policing services 69% 23 28 Lower Police response time to emergency police calls (not code enforcement) 80% 2 5 Similar Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) 56% 17 22 Lower City of Wheat Ridge 2021 Resident Survey Report of Results Page 175 Table 206: Safety in Public Areas Percent positive Rank Number of communities in comparison Comparison to benchmark Parks and playgrounds 84% 2 5 Similar In your home 90% NA NA NA Table 207: City Government Performance Percent positive Rank Number of communities in comparison Comparison to benchmark The extent to which Wheat Ridge elected officials act in the best interest of the community at large 62% NA NA NA The value of services for the taxes paid to Wheat Ridge 57% 8 24 Similar The overall direction that Wheat Ridge is taking 57% 15 26 Similar The job Wheat Ridge does at informing residents on major issues within the community 49% NA NA NA The job Wheat Ridge government does at welcoming resident involvement 50% 15 27 Similar Table 208: City Employees Percent positive Rank Number of communities in comparison Comparison to benchmark In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)? 37% 18 22 Lower Knowledge 81% 7 10 Similar Responsiveness 77% 7 8 Lower Courtesy 82% 6 7 Lower Making you feel valued 73% NA NA NA Overall impression 77% 13 26 Similar City of Wheat Ridge 2021 Resident Survey Report of Results Page 176 Communities Included in the Front Range Benchmark Comparison Listed below are the communities included in the Front Range benchmark comparisons provided for the City of Wheat Ridge followed by the 2017 population for each according to the U.S. Census.  Adams County, CO .................................. 487,850  Arapahoe County, CO .............................. 626,612  Arvada city, CO ........................................ 115,320  Aurora city, CO ........................................ 357,323  Boulder city, CO....................................... 106,271  Broomfield city, CO ................................... 64,283  Castle Rock town, CO ................................ 57,274  Centennial city, CO .................................. 108,448  Commerce City city, CO ............................. 52,905  Dacono city, CO ............................................ 4,929  Denver city, CO ........................................ 678,467  Edgewater city, CO ....................................... 5,299  Englewood city, CO.................................... 33,155  Erie town, CO............................................. 22,019  Estes Park town, CO ..................................... 6,248  Fort Collins city, CO ................................. 159,150  Frederick town, CO .................................... 11,397  Golden city, CO .......................................... 20,365  Greeley city, CO ....................................... 100,760  Highlands Ranch CDP, CO ...................... 105,264  Lakewood city, CO ................................... 151,411  Larimer County, CO ................................. 330,976  Littleton city, CO ........................................ 45,848  Lone Tree city, CO ..................................... 13,430  Longmont city, CO ..................................... 91,730  Louisville city, CO ...................................... 20,319  Northglenn city, CO ................................... 38,473  Parker town, CO ........................................ 51,125  Pueblo city, CO ........................................ 109,122  Westminster city, CO ............................... 111,895  Windsor town, CO ...................................... 23,386 City of Wheat Ridge 2021 Resident Survey Report of Results Page 177 Appendix E: Survey Methodology The Wheat Ridge Resident Survey serves as a consumer report card for the City by providing residents the opportunity to rate City services, local government, community amenities and the quality of life in the City. The survey also gives residents a chance to provide feedback to government on what is working well and what is not, and to communicate their priorities for community planning and resource allocation. The City of Wheat Ridge funded this research. Please contact Marianne Schilling of the City of Wheat Ridge at mschilling@ci.whatridge.co.us if you have any questions about the survey. Developing the Questionnaire General resident surveys, such as this one, ask recipients for their perspectives on policy issues facing the City and assessments of City service delivery, the quality of life in the city and use of City amenities. The survey instrument for the City of Wheat Ridge was developed through an iterative process between City and NRC staff. The process started with City of Wheat Ridge staff reviewing the 2018 iteration of the survey and creating lists of questions related to new issues in the City. New questions were created and all questions were prioritized and an optimal composition of topics and questions were selected. The survey draft was given to City Council for final approval. Through this iterative process a final seven-page questionnaire was created for 2021. Selecting Survey Recipients “Sampling” refers to the method by which survey recipients are chosen. The “sample” refers to all those who were given a chance to participate in the survey. All households located in the City boundaries were eligible for the survey. Because local governments generally do not have inclusive lists of all the residences in the jurisdiction (tax assessor and utility billing databases often omit rental units), lists from the United States Postal Service (USPS), based on their delivery sequence file (DSF, the addresses used by the postal carriers to deliver the mail) updated every three months, usually provide the best representation of all households in a specific geographic location. The address list was obtained for NRC by GoDog Direct, and was based on the USPS DSF data to select the list of households. A larger list than needed was obtained so that a process referred to as “geocoding” could be used to eliminate addresses from the list that were outside the City’s boundaries. Geocoding is a computerized process in which addresses are compared to electronically mapped boundaries and coded as inside or outside desired boundaries; in this case, within the City of Wheat Ridge and within the City’s Council Districts. All addresses determined to be outside the study boundaries were eliminated from the address list. A random selection was made of the remaining addresses to create a mailing list of 4,500 addresses and the Council District for each address was tracked to permit comparisons of the survey results. Attached units were oversampled to compensate for detached unit residents’ tendency to return surveys at a higher rate. An individual within each household was randomly selected to complete the survey using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the cover letter accompanying the questionnaire. City of Wheat Ridge 2021 Resident Survey Report of Results Page 178 Survey Administration and Response Each selected household was contacted three times beginning March 10, 2021. Households were first mailed a pre-notification announcement, informing the household members that they had been selected to participate in the Wheat Ridge survey. Approximately one week after mailing the pre- notification, each household was mailed a survey containing a cover letter signed by the Mayor enlisting participation. The letters also contained a link for respondents to complete the survey online. An access code was provided for respondents to be able to complete the survey online and to prevent duplicate response. A postage-paid return envelope in which the survey recipients could return the completed questionnaire to NRC was provided. A second survey packet, with similar contents to the first packet, scheduled to arrive one week after the first survey was the final contact. This second mailing packet asked those who had not completed the survey to do so and those who had already done so to refrain from turning in another survey. Completed surveys were collected over the following six weeks. About 5% (210) of the 4,500 surveys mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 4,290 households, 1,068 completed the survey (including 327 completes online), providing a response rate of 25%. Average response rates for a mailed resident survey range from 20% to 30%. The response rate was calculated using AAPOR’s response rate #23 for mailed surveys of unnamed persons. Table 209: 2021 Resident Survey Response Rate Overall Number of households contact 4,500 Undeliverable mailings 210 Eligible households 4,290 Completed surveys 1,068 Response rate 24.90% 95% Confidence Intervals The 95% confidence interval (or “margin of error”) quantifies the “sampling error” or precision of the estimates made from the survey results. A 95% confidence interval can be calculated for any number of respondents, and indicates that in 95 of 100 surveys conducted like this one, for a particular item, a result would be found that is within three percentage points of the result that would be found if everyone in the population of interest was surveyed. The practical difficulties of conducting any resident survey may introduce other sources of error in addition to sampling error. Despite best efforts to boost participation and ensure potential inclusion of all households, some selected households will decline participation in the survey (referred to as non-response error) and some eligible households may be unintentionally excluded from the listed sources for the sample (referred to as coverage error). While the margin of error for the survey is generally no greater than plus or minus three percentage points around any given percent reported for all respondents; results for subgroups will have wider confidence intervals. Where estimates are given for subgroups, they are less precise. 3 See AAPOR’s Standard Definitions here: http://www.aapor.org/Standards-Ethics/Standard-Definitions-(1).aspx for more information City of Wheat Ridge 2021 Resident Survey Report of Results Page 179 Survey Processing (Data Entry) Mailed surveys were submitted via postage-paid business reply envelopes. Once received, staff assigned a unique identification number to each questionnaire. Additionally, each survey was reviewed and “cleaned” as necessary. For example, a question may have asked a respondent to pick two items out of a list of five, but the respondent checked three; staff would choose randomly two of the three selected items to be coded in the dataset. Once cleaned and numbered, all surveys were entered into an electronic dataset. This dataset was subject to a data entry protocol of “key and verify,” in which survey data were entered twice into an electronic dataset and then compared. Discrepancies were evaluated against the original survey form and corrected. Range checks as well as other forms of quality control were also performed. Polco’s civic engagement platform was used to collect the online survey data. Use of an online system means all collected data are entered into the dataset when the respondents submit the surveys. Skip patterns are programmed into system so respondents are automatically “skipped” to the appropriate question based on the individual responses being given. Online programming also allows for more rigid control of the data format, making extensive data cleaning unnecessary. A series of quality control checks were also performed to the web data in order to ensure the integrity of the web data. Steps may include and not be limited to reviewing the data for clusters of repeat IP addresses and time stamps (indicating duplicate responses) and removing empty submissions (questionnaires submitted with no questions answered). As mentioned above, the surveys included an access code for respondents to enter to complete the survey online and the code also was included in the data entry of any surveys submitted via mail. The access code was used to look for and remove any duplicate survey submissions. After reviewing the access codes in the final dataset, three households had duplicate surveys. For these households where two surveys were received through the mail, online or a combination, the survey data were examined and the survey with the most completed questions was selected for inclusion in the final dataset. If both surveys were complete, then the first wave paper copy survey or the first online survey submitted was selected for inclusion in the final dataset. Additionally, two respondents only answered 5% of the questions and were removed from the dataset as well. Weighting the Data The demographic characteristics of the survey respondents were compared to those found in the 2017 American Community Survey conducted by the United States Census Bureau. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The variables used for weighting were respondent gender, age, housing tenure (rent or own), housing unit type (detached or attached), and ethnicity. No adjustments were made for design effects. The results of the weighting scheme are presented in the table on the following page. City of Wheat Ridge 2021 Resident Survey Report of Results Page 180 Table 210: 2021 City of Wheat Ridge Weighting Table Respondent Characteristics 2017 ACS Unweighted Weighted Rent 46% 26% 44% Own 54% 74% 56% Detached 54% 67% 56% Attached 46% 33% 44% White 91% 90% 86% not White 9% 10% 14% not Hispanic 83% 91% 83% Hispanic 17% 9% 17% White alone, not Hispanic 74% 84% 74% Hispanic or another race 26% 16% 26% Female 52% 62% 52% Male 48% 38% 48% Age 18-34 28% 9% 26% Age 35-54 30% 26% 30% Age 55 and over 42% 65% 44% Female 18-34 14% 6% 14% Female 35-54 15% 17% 15% Female 55 and over 22% 40% 23% Male 18-34 14% 3% 13% Male 35-54 16% 10% 15% Male 55 and over 19% 25% 20% District 1† 25% 23% 26% District 2† 27% 29% 30% District 3† 24% 28% 24% District 4† 24% 19% 20% † Proportion of addresses in USPS list Analyzing the Data The electronic dataset was analyzed by NRC staff using the Statistical Package for the Social Sciences (SPSS). For the most part, frequency distributions and mean ratings are presented in the body of the report. A complete set of frequencies for each survey question is presented in Appendix A: Complete Set of Survey Responses. Crosstabulations of survey results by Council District of residence and other respondent characteristics are provided in Appendix B: Comparisons of Selected Survey Responses. Chi-square or ANOVA tests of significance were applied to these breakdowns of selected survey questions. A “p- value” of 0.05 or less indicates that there is less than a 5% probability that differences observed between groups are due to chance; or in other words, a greater than 95% probability that the differences observed in the selected categories of the sample represent “real” differences among those populations. Where differences between subgroups are statistically significant, they have been marked in the appendices. City of Wheat Ridge 2021 Resident Survey Report of Results Page 181 The dataset of 2021 survey results was combined with the datasets of results from the previous implementations of the Wheat Ridge Resident Survey. Appendix C: Comparisons of Survey Results over Time contains tables displaying the 2021 results with the results from previous years where similar items were asked. Tests of statistical significance were conducted on the results to compare differences across survey years. Where these differences were statistically significant, they are marked in the tables. City of Wheat Ridge 2021 Resident Survey Report of Results Page 182 Appendix F: Survey Instrument The 2021 survey instrument appears on the following pages. Wheat Ridge Resident Survey Page 1 of 7 2021 Wheat Ridge Resident Survey Please complete this questionnaire if you are the adult (age 18 or older) in the household who most recently had a birthday. The adult’s year of birth does not matter. Your responses are confidential and no identifying information will be shared. Thank you. Community and Services 1. Please rate each of the following aspects of quality of life in Wheat Ridge. Excellent Good Fair Poor Don’t know Wheat Ridge as a place to live ............................................................................. 1 2 3 4 5 Your neighborhood as a place to live .................................................................. 1 2 3 4 5 Wheat Ridge as a place to raise children ............................................................ 1 2 3 4 5 Wheat Ridge as a place to work .......................................................................... 1 2 3 4 5 Wheat Ridge as a place to retire ......................................................................... 1 2 3 4 5 The physical attractiveness of Wheat Ridge as a whole ..................................... 1 2 3 4 5 Overall quality of life in Wheat Ridge .................................................................. 1 2 3 4 5 2. Do you think the quality of life in Wheat Ridge is likely to improve, stay the same or decline over the next 5 years?  Improve a lot  Improve slightly  Stay the same  Decline slightly  Decline a lot 3. What are your reasons for living in Wheat Ridge? (Please select all that apply.)  I feel safe here  I like the school my children attend  My job is here  I like my neighborhood  I like the location in general  I like the access to dining and entertainment  Housing and rental rates are affordable  I’ve always lived here  I have friends and family in the area  Small town feel  Cost of living is affordable  I like that the community is forward- thinking  The growing and diverse community  None of these 4. Please rate each of the following characteristics as they relate to Wheat Ridge as a whole. Excellent Good Fair Poor Don’t know Sense of community ............................................................................................ 1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds ..................................................................................... 1 2 3 4 5 Cleanliness of Wheat Ridge ................................................................................. 1 2 3 4 5 Overall quality of new development in Wheat Ridge ......................................... 1 2 3 4 5 Variety of housing options ................................................................................... 1 2 3 4 5 Overall quality of business and service establishments in Wheat Ridge............ 1 2 3 4 5 Shopping opportunities ....................................................................................... 1 2 3 4 5 Opportunities to attend cultural activities .......................................................... 1 2 3 4 5 Recreational opportunities .................................................................................. 1 2 3 4 5 Employment opportunities .................................................................................. 1 2 3 4 5 Educational opportunities ................................................................................... 1 2 3 4 5 Opportunities to participate in social events and activities ............................... 1 2 3 4 5 Opportunities to volunteer .................................................................................. 1 2 3 4 5 Opportunities to participate in civic matters ...................................................... 1 2 3 4 5 Availability of parks .............................................................................................. 1 2 3 4 5 Availability of paths and walking trails ................................................................ 1 2 3 4 5 Availability of bike trails ....................................................................................... 1 2 3 4 5 Availability of affordable quality housing ............................................................ 1 2 3 4 5 Availability of affordable quality child care ......................................................... 1 2 3 4 5 Availability of affordable quality health care ...................................................... 1 2 3 4 5 Availability of affordable quality food ................................................................. 1 2 3 4 5 Availability of preventive health services ............................................................ 1 2 3 4 5 Air quality ............................................................................................................. 1 2 3 4 5 Quality of overall natural environment in Wheat Ridge ..................................... 1 2 3 4 5 Overall image or reputation of Wheat Ridge ...................................................... 1 2 3 4 5 Wheat Ridge Resident Survey Page 2 of 7 5. Please rate your community on each of the following. Excellent Good Fair Poor Don’t know Making all residents feel welcome ...................................................................... 1 2 3 4 5 Helping new residents feel connected and integrated ....................................... 1 2 3 4 5 Attracting people from diverse backgrounds...................................................... 1 2 3 4 5 Valuing residents from diverse backgrounds ...................................................... 1 2 3 4 5 Demonstrating respect for residents of different cultures and belief systems . 1 2 3 4 5 Treating all residents fairly .................................................................................. 1 2 3 4 5 Providing a safe and secure environment for residents of all backgrounds ...... 1 2 3 4 5 Respecting individual cultural beliefs and values ............................................... 1 2 3 4 5 Providing equal employment opportunities to residents of all backgrounds .... 1 2 3 4 5 Providing equal access to housing for residents of all backgrounds .................. 1 2 3 4 5 Making all residents feel welcome in business establishments ......................... 1 2 3 4 5 Welcoming residents from all backgrounds to participate in local government and community decision-making ................................................................. 1 2 3 4 5 6. Please indicate how likely or unlikely you are to do each of the following. Very Somewhat Somewhat Very Don’t likely likely unlikely unlikely know Recommend living in Wheat Ridge to someone who asks ........... 1 2 3 4 5 Remain in Wheat Ridge for the next five years ............................. 1 2 3 4 5 7. Despite the limitation of some of these facilities and services due to COVID, in the last 12 months, about how many times, if ever, have you or other household members participated in the following activities in Wheat Ridge? 1-2 3-12 13-26 More than Never times times times 26 times Used Wheat Ridge Recreation Center ..................................................................... 1 2 3 4 5 Participated in a recreation program or activity ..................................................... 1 2 3 4 5 Used a Wheat Ridge park or trail............................................................................. 1 2 3 4 5 Visited the Anderson Building for a reason not related to the outdoor pool ........ 1 2 3 4 5 Used a Wheat Ridge bike/pedestrian path ............................................................. 1 2 3 4 5 Used Clear Creek Trail .............................................................................................. 1 2 3 4 5 Attended a (virtual) meeting of local city officials or other local public meeting .. 1 2 3 4 5 Watched a meeting of local city officials (on cable television, YouTube, etc.) ...... 1 2 3 4 5 Participated in a senior program ............................................................................. 1 2 3 4 5 Dined at a Wheat Ridge restaurant (other than fast food)..................................... 1 2 3 4 5 Used the Wheat Ridge Library ................................................................................. 1 2 3 4 5 Attended a Wheat Ridge festival or special event .................................................. 1 2 3 4 5 Ridden an RTD bus ................................................................................................... 1 2 3 4 5 Ridden the G-Line from the Wheat Ridge-Ward station......................................... 1 2 3 4 5 8. Please rate the following aspects of transportation within the City of Wheat Ridge. Excellent Good Fair Poor Don’t know Condition of city streets ....................................................................................... 1 2 3 4 5 Access to mass transit .......................................................................................... 1 2 3 4 5 Ease of car travel in Wheat Ridge ........................................................................ 1 2 3 4 5 Ease of bus travel in Wheat Ridge ....................................................................... 1 2 3 4 5 Ease of commuter rail use in Wheat Ridge ......................................................... 1 2 3 4 5 Ease of walking in Wheat Ridge ........................................................................... 1 2 3 4 5 Ease of bicycle travel in Wheat Ridge.................................................................. 1 2 3 4 5 Traffic flow on major streets ............................................................................... 1 2 3 4 5 Wheat Ridge Resident Survey Page 3 of 7 9. The following are services provided by the City of Wheat Ridge. For each service, please first rate the quality of each service and next rate the importance of each service. Quality Importance Don’t Very Somewhat Not at all Don’t Excellent Good Fair Poor know Essential important important important know Snow removal ...................................................1 2 3 4 5 1 2 3 4 5 Street repair and maintenance.........................1 2 3 4 5 1 2 3 4 5 Street cleaning ..................................................1 2 3 4 5 1 2 3 4 5 Traffic enforcement ..........................................1 2 3 4 5 1 2 3 4 5 Code enforcement (junk vehicles, weed control, trash, outside storage).....................1 2 3 4 5 1 2 3 4 5 Animal control...................................................1 2 3 4 5 1 2 3 4 5 Land use, planning and zoning .........................1 2 3 4 5 1 2 3 4 5 Building permits ................................................1 2 3 4 5 1 2 3 4 5 Building inspections ..........................................1 2 3 4 5 1 2 3 4 5 Maintenance of existing city parks ...................1 2 3 4 5 1 2 3 4 5 Maintenance of open space and trails .............1 2 3 4 5 1 2 3 4 5 Recreation programs ........................................1 2 3 4 5 1 2 3 4 5 Recreation facilities ..........................................1 2 3 4 5 1 2 3 4 5 Community/public art.......................................1 2 3 4 5 1 2 3 4 5 Services/programs for youth ............................1 2 3 4 5 1 2 3 4 5 Services/programs for seniors ..........................1 2 3 4 5 1 2 3 4 5 Municipal court .................................................1 2 3 4 5 1 2 3 4 5 Public information services ................................1 2 3 4 5 1 2 3 4 5 Community engagement by City staff ..............1 2 3 4 5 1 2 3 4 5 Policing services ................................................1 2 3 4 5 1 2 3 4 5 Police response time to emergency police calls (not code enforcement) .............1 2 3 4 5 1 2 3 4 5 Police response time to non-emergency police calls (not code enforcement) .............1 2 3 4 5 1 2 3 4 5 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) ...1 2 3 4 5 1 2 3 4 5 Community-oriented policing ...........................1 2 3 4 5 1 2 3 4 5 10. Overall, how would you rate the quality of the services provided by the City of Wheat Ridge?  Excellent  Good  Fair  Poor  Don’t know City Government and Employees 11. How would you rate the overall performance of the Wheat Ridge city government?  Excellent  Good  Fair  Poor  Don’t know 12. Please rate the following aspects of Wheat Ridge city government performance. Excellent Good Fair Poor Don’t know The extent to which Wheat Ridge elected officials act in the best interest of the community at large .............................................................................. 1 2 3 4 5 The quality of work performed by City of Wheat Ridge employees .................. 1 2 3 4 5 The value of services for the taxes paid to Wheat Ridge .................................... 1 2 3 4 5 The overall direction that Wheat Ridge is taking ................................................ 1 2 3 4 5 The job Wheat Ridge does at informing residents on major issues within the community .............................................................................................. 1 2 3 4 5 The job Wheat Ridge government does at welcoming resident involvement ....... 1 2 3 4 5 13. In the last 12 months, have you had any in-person, phone or email contact with a City of Wheat Ridge employee(s)?  Yes (go to question 14)  No (go to question 15) Wheat Ridge Resident Survey Page 4 of 7 14. What was your impression of the City of Wheat Ridge employee(s) overall? (Rate each characteristic below.) Excellent Good Fair Poor Don’t know Knowledge............................................................................................................ 1 2 3 4 5 Responsiveness .................................................................................................... 1 2 3 4 5 Courtesy ............................................................................................................... 1 2 3 4 5 Making you feel valued ........................................................................................ 1 2 3 4 5 Overall impression ............................................................................................... 1 2 3 4 5 15. Please rate how safe you feel in the following areas in Wheat Ridge. Very Somewhat Neither safe Somewhat Very Don’t safe safe nor unsafe unsafe unsafe know Parks and playgrounds ......................................... 1 2 3 4 5 6 Recreation centers. .............................................. 1 2 3 4 5 6 In your neighborhood .......................................... 1 2 3 4 5 6 In your home ........................................................ 1 2 3 4 5 6 On the trail system ............................................... 1 2 3 4 5 6 On roadways ........................................................ 1 2 3 4 5 6 Retail/commercial areas ...................................... 1 2 3 4 5 6 16. Please indicate whether or not each of the following has applied to you in the last 12 months. No Yes Household member was a victim of a crime in Wheat Ridge .......................................................................... 1 2 Reported a crime to the police in Wheat Ridge ............................................................................................... 1 2 17. How important, if at all, is it for the City of Wheat Ridge Police Department to prioritize resources in each of the following areas in the next 12 months? Very Somewhat Not at all Don’t Essential important important important know Solving violent crimes ....................................................................................... 1 2 3 4 5 Solving property crimes .................................................................................... 1 2 3 4 5 Reducing illegal activities committed by youth ............................................... 1 2 3 4 5 Reducing illegal drug activity ............................................................................ 1 2 3 4 5 Enforcement of traffic laws .............................................................................. 1 2 3 4 5 Code enforcement (junk vehicles, weed control, trash, etc.) .......................... 1 2 3 4 5 Crime prevention (School Resource Officers, neighborhood watch, citizen police academy) .. 1 2 3 4 5 18. How much of a priority, if at all, should the City of Wheat Ridge Police Department place on each of the following in the next two years? High Medium Low Not a Don’t priority priority priority priority know Better connection with the community (i.e., community forums, events) ................ 1 2 3 4 5 Increased visibility of police .......................................................................................... 1 2 3 4 5 Additional City resources directed towards crime-related mental health issues in the community ...................................................................................................... 1 2 3 4 5 Greater accessibility to police and police-related information ................................... 1 2 3 4 5 More community policing officers (problem solving at a community level such as neighborhood problems) .......................................................................................... 1 2 3 4 5 Adding officers in public schools .................................................................................. 1 2 3 4 5 Adding surveillance cameras in high crime areas ........................................................ 1 2 3 4 5 Economic Development 19. When you shop outside of Wheat Ridge, why do you shop outside of Wheat Ridge? (Check all that apply.)  Don’t shop outside of Wheat Ridge  It is more affordable  It is convenient; on my way to or from work or near my home  Visit a mall or other major retailers  I like the range of quality goods and services  I shop online  Desired item is not available in Wheat Ridge  Other Wheat Ridge Resident Survey Page 5 of 7 20. For each type of shopping, please estimate how frequently you make purchases in Wheat Ridge: Very Somewhat Somewhat Very Don’t Never infrequently infrequently frequently frequently know Grocery shopping ........................................................ 1 2 3 4 5 6 Health services ............................................................ 1 2 3 4 5 6 Meals and entertainment ........................................... 1 2 3 4 5 6 Household items ......................................................... 1 2 3 4 5 6 Computers and electronics ......................................... 1 2 3 4 5 6 General retail (shoes, drug stores, clothing, etc.) ......... 1 2 3 4 5 6 21. How much do you agree or disagree that the City of Wheat Ridge should do each of the following? Strongly Somewhat Neither agree Somewhat Strongly Don’t agree agree nor disagree disagree disagree know Promote efforts to revitalize Wheat Ridge’s housing areas ....... 1 2 3 4 5 6 Promote efforts to revitalize Wheat Ridge’s business areas ...... 1 2 3 4 5 6 Strengthen Wheat Ridge’s community image and identity ........ 1 2 3 4 5 6 Promote efforts to attract and recruit new types of retail businesses to Wheat Ridge ...................................................... 1 2 3 4 5 6 Promote efforts to revitalize business corridors such as 38th Avenue, 44th Avenue, Wadsworth Boulevard and Kipling St ..... 1 2 3 4 5 6 Promote efforts to attract new jobs ............................................ 1 2 3 4 5 6 Policy Topics 22. To what degree, if at all, is homelessness a problem in the City of Wheat Ridge?  Major problem  Moderate problem  Minor problem  Not a problem  Don’t know 23. How important to you, if at all, is it for the City to contribute funding to community-based organizations that provide each of the following services to the homeless populations? Very Somewhat Not at all Don’t Essential important important important know Job training programs ....................................................................................... 1 2 3 4 5 Mental health programs ................................................................................... 1 2 3 4 5 Substance abuse programs ............................................................................... 1 2 3 4 5 Shelters for severe weather ............................................................................. 1 2 3 4 5 Housing/rental assistance programs ................................................................ 1 2 3 4 5 Supportive housing, which combines housing with services such as job training and substance abuse treatment ................................... 1 2 3 4 5 24. Accessory Dwelling Units (ADUs) are secondary, independent housing units with a separate entrance, kitchen, bath, and bed created within a single family home or on its lot. Currently the City does not allow ADUs, which means any existing ADU may or may not be legal. To what extent do you support or oppose the City doing each of the following? Strongly Somewhat Neither support Somewhat Strongly Don’t support support nor opppose oppose oppose know Allowing and regulating existing ADUs ........................................ 1 2 3 4 5 6 Allowing and regulating new ADUs ............................................. 1 2 3 4 5 6 25. If ADUs were allowed, how important to you, if at all, would each of the following regulations be? Very Somewhat Not at all Don’t Essential important important important know Ensure the ADU is architecturally compatible with the existing home ........... 1 2 3 4 5 Restrict the size of the ADU .............................................................................. 1 2 3 4 5 Limit the number of people allowed to live in the ADU .................................. 1 2 3 4 5 Require the property owner to live in either the main house or ADU ............ 1 2 3 4 5 Require off-street parking ................................................................................ 1 2 3 4 5 Wheat Ridge Resident Survey Page 6 of 7 26. How likely, if at all, would you be to consider adding an ADU for each of the following reasons? Very Somewhat Somewhat Very Don’t Not likely likely unlikely unlikely know applicable For an elderly family member ................................................... 1 2 3 4 5 6 For a disabled family member ................................................... 1 2 3 4 5 6 For an adult child ....................................................................... 1 2 3 4 5 6 For visitors .................................................................................. 1 2 3 4 5 6 For my own personal use ........................................................... 1 2 3 4 5 6 For rental income ....................................................................... 1 2 3 4 5 6 Some other reason (please specify):____________________________________________________________________ 27. How important to you, if at all, is it that the City focus on each of the following areas of environmental sustainability, which may or may not increase costs for taxpayers? Very Somewhat Not at all Don’t Essential important important important know Expanding access to residential recycling and composting services ............... 1 2 3 4 5 Implementing organized trash hauling in neighborhoods ............................... 1 2 3 4 5 Promoting use of drought-tolerant and native landscaping............................ 1 2 3 4 5 Establishing a permanent fee paid by residential and commercial properties for storm water management and water quality for needed capital improvements and to improve the City’s storm water drainage system .... 1 2 3 4 5 Encouraging biking or walking, instead of automobile use ............................. 1 2 3 4 5 Ensuring availability of and access to public transit......................................... 1 2 3 4 5 Implementing energy efficiency improvements for city facilities ................... 1 2 3 4 5 Requiring green building practices for new commercial and residential construction ................................................................................ 1 2 3 4 5 Promoting renewable energy (wind or solar) in the community .................... 1 2 3 4 5 Promoting renewable energy (wind or solar) in the home ............................. 1 2 3 4 5 Creating walkable communities (providing sidewalk connections, bike lanes, retail/shopping/grocery closer to homes, etc.) .......................... 1 2 3 4 5 Information Sources 28. In the last 12 months, about how many times, if ever, have you or other household members used the following sources of information for news about Wheat Ridge? 1-2 3-12 13-26 More than Never times times times 26 times City Quarterly “Connections” Newsletter .............................................................. 1 2 3 4 5 Parks and Recreation Activity Guide ...................................................................... 1 2 3 4 5 Denver Post…………………………………………………………………………………………………………..1 2 3 4 5 Denver Post YourHub ............................................................................................ 1 2 3 4 5 Jeffco Transcript .................................................................................................... 1 2 3 4 5 Neighborhood Gazette .......................................................................................... 1 2 3 4 5 Denver Gazette ..................................................................................................... 1 2 3 4 5 Radio news ............................................................................................................ 1 2 3 4 5 Television news ..................................................................................................... 1 2 3 4 5 WRTV8 (Government Access Channel) .................................................................. 1 2 3 4 5 City live/on-demand video streaming, including City Council meetings ................. 1 2 3 4 5 City’s website: www.ci.wheatridge.co.us ............................................................... 1 2 3 4 5 City website automatic notifications (e.g., community events, calendar listing) .... 1 2 3 4 5 City of Wheat Ridge social media sites (Facebook, Twitter) ................................... 1 2 3 4 5 Wheat Ridge Speaks .............................................................................................. 1 2 3 4 5 What’s Up Wheat Ridge ........................................................................................ 1 2 3 4 5 Wheat Ridge Police Department social media sites (Facebook, Twitter, Instagram) ... 1 2 3 4 5 Wheat Ridge Recreation Center’s Facebook page .................................................. 1 2 3 4 5 Community-created Facebook groups/pages about Wheat Ridge ......................... 1 2 3 4 5 Neighborhood websites (e.g., NextDoor, etc.) ....................................................... 1 2 3 4 5 Word of mouth ...................................................................................................... 1 2 3 4 5 Wheat Ridge Resident Survey Page 7 of 7 29. In a typical month, about how many times, if ever, do you use each of the following social media sites? 1-3 times Once Multiple times Never a month a week a week Daily Facebook .................................................................................................. 1 2 3 4 5 Twitter ...................................................................................................... 1 2 3 4 5 YouTube ................................................................................................... 1 2 3 4 5 LinkedIn ................................................................................................... 1 2 3 4 5 NextDoor .................................................................................................. 1 2 3 4 5 Instagram ................................................................................................. 1 2 3 4 5 Demographics Our last questions are about you and your household. All of your responses are completely confidential. D1. About how long have you lived in Wheat Ridge?  Less than 2 years  11-20 years  2-5 years  More than 20 years  6-10 years D2. In which city do you work? (If you work in more than one city, check the box for the city in which you most often work.)  Arvada  Louisville  Aurora  Northglenn  Boulder  Thornton  Broomfield  Westminster  Denver  Wheat Ridge  Englewood  Other  Golden  Do not work (student,  Lakewood homemaker, retired, etc.)  Littleton D3. Please check the appropriate box indicating the type of housing unit in which you live.  Detached single-family home  Apartment  Condominium or townhouse  Mobile home  Duplex D4. Do you live in senior housing such as an assisted-living or senior living community?  Yes  No D5. Do you own or rent your residence?  Own  Rent D6. How many people (including yourself) live in your household? people D7. How many of these household members are 17 or younger? people D8. Please indicate the number of dogs and cats in your household. (Please write “0” if none.) A. Number of dogs ______ B. Number of cats ______ D9. How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)  Less than $15,000  $50,000 to $74,999  $15,000 to $24,999  $75,000 to $99,999  $25,000 to $34,999  $100,000 to $124,999  $35,000 to $49,999  $125,000 or more D10. What is your age?  18-24  45-54  75 +  25-34  55-64  35-44  65-74 D11. What is your race? (Mark one or more races to indicate what race you consider yourself to be.)  American Indian or Alaskan Native  Asian, Asian Indian, or Pacific Islander  Black or African American  White  Other  Prefer not to say D12. Are you Hispanic/Spanish/Latino?  Yes  No D13. What is your gender?  Female  Prefer to self-describe:____________  Male  Prefer not to say D14. Did you vote in the last election?  Yes  No Thank you very much! Please return the completed questionnaire, in the postage-paid envelope provided, to: National Research Center, Inc. PO Box 549, Belle Mead NJ 08502